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    Aspen Place

    2.2 (6 reviews)

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    Treadway at New Trails Apartments

    Treadway at New Trails Apartments

    (1 review)

    I moved into treadway 2 years ago and from the beginning had issues. It was a brand new apartment…read moreso I had high hopes that things would be well managed and well, new. It was learned very quickly that with it being so new, all management cared about was making advertisements look good. I was never able to get ahold of Jennifer, instead I'd see her editing pictures of herself for their Facebook account to scam more people into coming in. They made it a big thing to seem like a community and I do believe some utilized that but if you're looking to just mind your own business, they aren't much help to you with basic needs. I had to call multiple times every few months to get my air filter cleaned. I made a big deal the first time as they brushed it off even though my air filter was completely black and clearly had not been changed since the unit was built. Our dishwasher stopped working - it took forever to get to the root of the problem and the "solution" was the maintenance worker coming in, pulling the washer out and pressing on the top of it with all his body weight to bend the washer into working? It didn't. Our rent when we first moved in was significantly cheaper then it was after the second year when they gave us renewal forms. It was an actual joke to see how much they wanted to charge for a single apartment unit in Gardner.. I'm not living in a 3 story town house in a much more populated area with tons of good food, entertainment, etc, all while still being in a very safe spot in the Olathe/lenexa area. Our rent is a few hundred dollars cheaper than an apartment in Gardner. Again a complete joke. Save your money, save your time. All they care about it looking good on their Facebook posts and seemingly like a fun place to live. I will note - while it was hard to get maintenance out and problems were never always solved, they were always nice. But it was very clear to me that the office had an issue with me as I could hear the change in tone when I told them who I was. I refuse to apologize for their neglect to an issue. I'm just the type to continue to call you on it till you fix it.. I could go on and on about this place

    Aspen Place - apartments - Updated May 2026

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