The dentist is exceptional and the staff is very good and friendly. I was impressed until I…read morereceived my first invoice. There were 4 unknown charges for $254. They send you home with a bag of toothpaste and mouthwash that were very very expensive. Also included in the bag were a sonic toothbrush and water pick. Everything just goes on your bill or gets charged to your account without your knowledge. I went to Aspen a total of 3 times and not once was my appointment on time. I am happy with the service I received but not enough to get taken advantage of. I have called the office in Onalaska 3 times and requested a call back to ask what the unknown charges that totaled over $1000. Still waiting

5 star because my general dentist was amazing. I never got her name even after 4 visits. But she…read morehad the first stall in the back. She is very caring and gentle. She explains and walks you through everything in detail. 3 stars because of the wait from the Doctors. They seem to always be in a rush to get the job done but very slow at tending to their patients. I had my wisdom teeth extracted and the entire time, I was a bit nervous as Dr. Hala kept looking up and away from my mouth while so working to extract my teeth all just to have a conversation with an intern about shopping and deals on purses. Not sure if her distraction caused two needles to break in my mouth but it was nerve wrecking. On top of that, my mouth wasn't even fully numb yet prior to her starting the work. Eventually the pain lessened as my extraction continued. My last visit today was scheduled for 2pm. I got there 10 mins early as usual. Checked in and was taken to the back around 2:05p. I was put into an exam room to get my fillings, however waited for almost 40 mins. As minutes went by, i couldn't help but walk to the front desk to ask for a cancelation since it seems i was either forgotten or they were too busy to see me. After canceling all my appointments and asked for a full refund since i had prepaid for a years plan, the dental assistant came to look for me and asked what was going on. The clerk told get I'm leaving because i had somewhere else to be at and wouldn't make it on time due to the delay of their service. They asked to reschedule but i politely declined and asked for a refund. The delay and over lapping of scheduling caused me to leave Aspen Dental. I wish i could stay with my dental hygenist because she's super sweet. But i couldn't stand the unprofessionalism from the doctors. We pay for their service and take time out of work to be there on their schedule. Yet we are left forgotten and are waiting for extended time. And to note. I was extra charged without knowing i was extra charged due to the sweet dental hygenist telling me. She was able to get me a refund. Then again, as i canceled my plan with them, i later find out, i was being extra charged for work but it wasn't going to be brought to my attention and they had planned to set the money aside for future work. Look at your bill and question them if you are on a plan. Make sure that you're being charged for what's being done and not more. Thank you to my hygenist and the clerk from today telling me about those extra charges and making sure i get my money back.

I recently finished a procedure that took several months and lots of emotions. When I came in for…read moremy final visit Kelly called my name and escorted me from the waiting room, and I could genuinely feel her excitement for me for the end of my journey. I was met in back by Jenni who has been my rock through it all. Had it not been for all of the encouragement and reassurance from these girls and from the rest of the staff, I don't know that I would have gotten through all of this so easily. Everyone at the Rochester Aspen Dental office is beyond amazing and I thank and appreciate all of them so much!

They are unclear about what is provided when making appointments. Claim to take insurance only to…read moredeny after appointment. Do not honor estimates and refuse to show an itemized statement before demanding payment. Did not provide service agreed upon when making appointment, did not discuss changes. They make you do a 1st appointment with a dentist and x-ray to see what is needed and then the hygenist does not do what is agreed upon. Unprofessional and unethical

Management here is horrible, all the company cares about is making profit not patient care. They…read morewere hacked a couple years back and lied to all their patients - telling them they were just doing a software update. It's a shame how many people were left uninformed that their information was stolen. The staff here are the fakest people you will ever meet. No one answers the phones and they would rather talk amongst themselves than do their job.

I stopped in to Aspen dental eau Claire to ask some questions about getting a small tooth…read moreextracted. It had broken in half and a small part was hanging loose. We talked about the cost and the person I talked to said I could make an appointment online as a new patient. The day of my appointment came and even though I said I need this tooth extracted I spent two hours in their office getting x-rays being examined, talking to the hygienist. All to try to sell me other services. And then the dentist said oh we are not going to do this today and then I had to have a conference where finally someone said well we don't do extractions here we need to refer you to an oral surgeon. It's a simple extraction of a small tooth! They could have told me when I walked in the door that they don't do extractions there. Total assholes. They wouldn't even remove the little part that's clinging to some gum and causing me problems. I'm going to have to cut it off now. No stars whatsoever

Great professional dental care. Immediate access to services. Ultra friendly provider (Dr. Huston)…read moreand staff (McKenzie)

Talking to the billing department before proceeding with care is completely useless. After flat…read moreout saying I can't afford the "extras" not covered by my insurance and being told it would be noted that I was declining those services, they proceeded to give me a horribly inaccurate estimate that was close to 1/4 of what they were actually going to charge. I have had this same procedure done before at other dentist offices and have never encountered these additional charges. Apparently the expectation is that you call your insurance, with half of your mouth numb, while in the chair, before they squirt anything in your mouth and before giving you anything to take home. Seems incredibly unrealistic. This place seems extremely shady and I will never be back nor refer a single person here. This location needs to learn to give proper estimates showing ALL of the charges not just what seems most likely to get you to come back and the gouge the patient later. I can't make an informed decision on my care if your estimate is deceptive! I have found a trustworthy dentist to continue my care and will never step through the door of this office again! Granted, I'm sure any dentist is going to be more trustworthy than this location.

my experience today was excellent as it has always been at this clinic which I have been with for…read moremany years and have recommended many friends as well. The hygienist did an excellent job cleaning my teeth, the Dr. also did an excellent job and the front office desk ladies were very informative and helpful. it is always a pleasure to come to Deer Creek Dental which is always so professional. Richard Laubusch

Deer Creek Dental lies! ​ The only reason I went to Deer…read moreCreek is because they said they accepted my Aetna Dental Insurance. But after wasting a few trips going to the office over the course of a few months to set up getting a big implant procedure, ALL of the sudden Sarah and Dr. Tim told me they would not be making enough money on their contracted price with the insurance company and would only do it if I paid the full regular price ! ​​office manager, Sarah said they were now in the process of getting out of their contract with the insurance company. I immediately called my insurance company who said they were still a network provider and the Ins. had approved my procedure... Total beat and switch! Don't fall for Dr ​Tim's phony bedside manner!

Dr. Zehren is a great dentist, he care about how comfortable you are while you are getting care. He…read morepays attention to your body language and if he suspects something is not goin smooth for you he will ask if you are ok. His staff is nice and the office is really nice. Carol at the front desk has been there for a really long time and know her stuff. I have recommended people here and they love it too! I had a friend that had a toothache and needed to get in to a dentist as soon as possible, she called and asked if she could be there in 45 minutes, she was at work and needed to wait til a little later in the afternoon; but if you need help they get you in! It's awesome.

From the owner: Zehren Dental and Dr. Peter Zehren proudly provides quality dental care to the community of Winona,…read moreMN 55987 and surrounding areas. Our featured services are general dentistry, cosmetic dentistry, teeth whitening, dental implants, and much more. We'll be glad to hear from you if you have any questions. The services that we can provide to you include: Cosmetic Dentistry, Zoom Teeth Whitening,Invisalign Clear Braces, Crowns and Bridges, Dentures and Partials, Implant Restorations, Mercury-free fillings, Oral Cancer Screening, Regular checkups and cleanings, Root canals, Sealants and fluoride, Tooth-colored fillings, Veneers, Cosmetic Bonding and more..... Patient Comfort is our number one priority as well as your well-being. We implement all the tools available to make sure you have a comfortable experience during your dental visit. We offer the most advanced technology in cosmetic dentistry. Our high-quality dental services include: