Today was my first experience with Atlas Dental and I am excited to say that I will definitely be…read moregoing back! From the moment I arrived the staff was warm and welcoming. I knew ahead time that this visit would only be x-rays since it's been a while since I've had them done and it was in a different state. Eve was upbeat when asking me questions about my dental history and then we got to talking about my upcoming wedding. I felt very comfortable tasking with everyone that I saw today. After my screening and having photos taken of all my teeth (so cool to see) I was told that they could fit me in with a cleaning that same day. I know this isn't the norm but I was more than happy to not have to make a shirt follow up visit. As I was leaving after my cleaning, one of the receptionists noticed I didn't have an umbrella and it was getting ready to rain. She graciously asked if I wanted one because they had some extras! Such a thoughtful group of people who deserve the excellent reviews they currently have!

I'm leaving this review to document my experience at Atlas Dental Specialists (Shadyside) for two…read morefront-tooth crowns. While the office is professional on the surface, my experience overall was extremely frustrating and costly. After my permanent crowns were placed, I developed persistent sensitivity in my right front tooth (cold and hot) that did not improve over time. I also felt a noticeable ledge/step on the back side of the crown near the gumline, which made me concerned about the fit/contour. Aesthetically, the crowns also looked longer and bulkier than expected with heavier incisal edges than what I was aiming for. When I tried to address these concerns, I was advised to pay for additional diagnostics (a wax diagnostic). After I paid for it, the office later terminated the patient-provider relationship instead of completing the planned corrections. What made the situation especially difficult was the refund process: the office confirmed in writing the refund amounts, but repeatedly stated the refund would only be processed if I signed a broad "release/indemnification" agreement exactly as written. The agreement was extremely one-sided. It went far beyond acknowledging a refund and included sweeping waivers and protections for the office, along with a "non-disparagement/online statements" section that, in my view, would discourage patients from speaking openly online about their experience. I was not comfortable signing something like that just to receive an agreed refund. Overall, I'm deeply disappointed by how concerns were handled. The communication and resolution process felt dismissive and, at times, misleading - more focused on protecting the office than responsibly addressing the problem. My takeaway is that the approach felt money-driven, and I left feeling I couldn't trust the process. I would encourage anyone considering treatment here to do thorough due diligence and not rely solely on online ratings.

Amazing staff that are sensitive to patient care and comfort! Dental visits and procedures are…read moredifficult but the doctor and staff are very attentive to patient comfort.

Was going there for awhile with my adult daughter with no real issues until they decided to not…read moreaccept my insurance that my daughter and I had and had been using. They had known that they were no longer going to be accepting our insurance but didn't tell us until they were working on my daughter's tooth which eventually fell out. I spoke to the dentist there and he was apologizing and told us that it wasn't him, but the owner who decided to stop accepting state funded insurance. There was nothing he could do. It a shame cause I liked the work that he had done on my teeth in the past. From reading other reviews it appears that the owner is the problem. I believe that he also owns Excel Dental in Wexford where I also had went to and he did the same thing there with the insurance. He should have, at least, Grandfathered us in and continued to treat us instead of just dropping us like a hot potato. I read one review where they pulled a guys teeth and then wouldn't give him his dentures as he had my insurance. Avoid both Cranberry Dental Arts and Excel Dental or you may be sorry

After almost 4 years of pure dental hell-so many oral surgeries, I've lost count. Over and over…read moredental implants and bone grafts that kept failing and getting infected. Tens of thousands of dollars spent. So much pain that I've cried in despair thinking it would never get better. The emotional and physical trauma of it all. I had no choice because over a lifetime of grinding my teeth so that all the nerves were painfully exposed (I couldn't even drink a sip of cold water without near screaming pain), I finally as of today have a successful full mouth of permanent dental implants that look beautiful. Tonight, for the first time in about 30 years, I ate a meal like a normal person WITHOUT pain! If you're ever considering dental implants, know that they aren't as simple as the marketing suggests. There can be complications though not always. Be prepared for what might not be so simple. All in all, despite the trauma, expense, and pain, I'm happy with the ultimate outcome. I will never take for granted the simple act of eating.Thank you Drs. Carl Medgaus and Erich Zimmerman for your skill, dedication, compassion and perseverance.

Went to the monroeville location using a groupon for the free tooth whitening. The first visit,…read morethey said i had cavities that needed filled...ok...so I got them filled the same day....and they weren't filled smoothly!! I had to come back to get the filling smoothed out because they left a ridge and it was bothering my mouth!! they also said i needed MI paste (for $30 from them when online it's ~$15)....ok...so i got that as well not knowing it was something I could get outside of the office I had to come back in for deep cleaning. When i got there however and went through the process, the "deep cleaning" didn't seem like a deep cleaning at all. The initial cleaning the first day seemed more thorough and hurt longer. They did all four quadrants in one session, no novicaine (which if you've had a deep cleaning before...it HURTS.....I needed the nitrous oxide the last time I had one.....and it hurt for multiple weeks after as well when I went before). One of my friends that also has had deep cleanings also said that they're painful and hurt for days afterwards. This one instead didn't hurt except when i was poked a few times, and i was fine to eat/etc right afterwards. While getting the deep cleaning the hygenist (because I never saw the dentist except for the fillings when in the past I saw them for deep cleanings as well) said that my mouth was much better and that she thought the pockets (the reason for the deep cleaning) were probably false pockets, that my mouth was much better than the previous month, that I probably didn't need the deep cleaning and that no antibiotic would be needed...maybe if I came in next time I would need them. So I got a deep cleaning that I may not have needed, didn't feel like a deep cleaning, and set me back $900....in about an hour (they also usually take longer) Poor experiences multiple times... oh--and never met Carl.

They messed up my teeth when placing a bridge about 10 years ago. It broke 3 x, and I'm now on my…read more4th one...in TEN YEARS! Plus, one of the healthy teeth was ground down too much to keep the bridge in place properly. I'm now looking at a) a new bridge, b) just crowning, or c) an implant PLUS crowns -- all because they messed up! Would NEVER recommend!

This was only my second visit to Uptown dental and it confirmed my positive impression from the…read morefirst time. The office takes an incredibly detailed and scientific approach to their care (photos of each tooth....) and the staff, from reception (who engages my silly jokes) to hygienists (Maya and Julia - I believe:)) to Dr. Racic. A+ skills and equally solid kindness and personalities.

I had an excellent experience with Dr. Tao Jiang and the entire team. Dr. Jiang's expertise in…read morecosmetic and implant dentistry truly stands out--especially knowing how challenging it can be for a specialist to work on and improve someone else's prior cosmetic or implant work. The results and attention to detail were impressive. Angelica and the entire office staff, including the manager, were incredibly friendly, professional, and welcoming from start to finish. The office is equipped with state-of-the-art technology, which really adds confidence to the level of care they provide. There's plenty of convenient parking, and most importantly, they genuinely respect your time--appointments are efficient and well-organized. Highly recommend this practice if you're looking for top-tier dental care with a knowledgeable and courteous team. Ed Lampl

Horrible experience. I was a patient for over a decade with regular cleanings, checkups, crowns,…read moreand fillings. Severe decay was missed under two newer crowns, which ultimately led to both teeth needing extraction. When I asked how this could happen despite routine visits, Dr. TJ refused to answer my questions. I was quickly ushered out, referred to an oral surgeon, and later sent a dismissal letter. My oral surgeon was also unable to reach Dr. TJ for information needed for the surgery, even though they were the referring dentist and still my active dentist for 30 days. It's extremely disheartening that doctors can charge such significant amounts of money while providing what feels like inadequate care and accountability.