I have to say I didn't expect an extraction of a molar to be quick and painless. To be truthful I…read morewas extremely anxious about the procedure. When I arrived at the office I filled out the paperwork and right after I was ushered to the consultation room to see Dr. Friedel. He explained the procedure step by step pointing to the X-Ray. I asked about the bone graft and he also explained that. Then I went into the surgery room and the doctor gave me shots of Novocain. After a few minutes he checked if I was numb and gave me additional shots. The procedure took only minutes and I did not feel any pain whatsoever. I was shocked and almost laughed at myself for being so scared beforehand. I recommend this doctor wholeheartedly.

Waiting room nothing to look at but staff and dentist where great. I would recommend everyone to go…read morethere.

Ladies in front friendly but doctor performed a root canal and litterally ingected me 7 times. It…read morehurts so bad i was very sore for 2 weeks. Definately not gentle at all. Will never come back

Literally the worst dental procedure I ever had! Dental dam broke in my mouth and I almost…read moreswallowed a screw! I was given 7 injections of Novocain and was still in pain and when I told him he said "Good means your alive" He injected a bleach chlorine solution in my tooth that I could taste for weeks making me want to puke and he heated up his instrument with a flame I'm assuming to melt the filaments he was placing in my tooth and stuck the hot metal hook into my tooth not once but on numerous occasions. Antiquated practices and a lack of empathy. The office is rundown and looks like an office from the year he graduated college- 1975! The light lens was scratched so significantly he couldn't see what he was doing so he removed it. I could go on and on! He was rude and had a disregard for me as a patient. After I paid the remaining balance on my bill he came rushing out to look at the receipt.. huffing and puffing and then threw it down and walked away not even saying bye feel better... guess he wanted to ensure he was getting every penny!! ( still in pain days later.. never had pain from a root canal! He dug in my tooth as though he was searching for gold!) stay away from Dr. Barry Ortenberg!!! Office girls were lovely! He's a monster and needs to retire!!

Terrible stay away from!! Had to go to another dentist to fix his botched work! Barely spoke…read moreEnglish. Still had pain afterwards and he said to give it a few days, and maybe you need a root canal. You couldn't tell by the X-rays? This guy is a quack!!

Dr. Barbara Janeczko is an excellent dentist who is understanding and truly the best dentist I have…read moreever encountered. She always takes her time with patients and ensures that everything is perfect! After my appointment, she calls and ensures that everything is okay and nothing hurts. Highly recommend! She ensures that the care is affordable and treats everyone with care and respect!

Reposting my Google review because my experience was that bad…read more I had the most unprofessional experience which I'm sure I could report to the New York Department of Health. Firstly, I'd just like to note that there are never any patients in this office. And I think her lack of business makes her desperate to charge wherever she can. I have been a patient at this location before and have had cleanings, fillings and x-rays performed by Barbara Janeczko. I came specifically for an x-ray of my wisdom tooth because the images on record were missing half of the tooth I am looking to extract (which Barbara Janeczko had recommended at my previous visit to have removed by an oral surgeon). Upon arrival, she said she does not have the equipment to do a panoramic x-ray, which is the required type needed for wisdom tooth extraction. I would have been fine at that, though frankly, her assistant should have notified me of this when I called and specifically requested an x-ray of my wisdom teeth for removal purposes. But that's just the start of what went wrong. When I explained to her that I want to get the tooth removed aboard, she tried to "convince" me that I should do the procedure with an oral surgeon she knows nearby. She then told me to come in to her exam room to have "a quick look at the tooth" (which, let me reemphasize, she herself had recommended that I have removed at my previous visit). I sat for maybe 30 seconds, after which she reaffirmed that the tooth should be removed. All she did was take a quick look at my tooth--nothing more. I didn't need her to do so either. All I came for was a service--the x-ray--that couldn't be performed. But rather than listen to my previous mention that I want to do the procedure abroad, she writes out a referral to the surgeon she mentioned, signs her name, circles the tooth that needs to be removed (which, again, I knew from her previous recommendation), hands me the paper, and tells me "it's $60 for the referral." It takes a second for me to process this. I politely hand her back the referral, saying that it is of no use to me since I will not be using it and that it's ridiculous for her to be charging $60 for it in the first place. She then states "well then it's $50 for the exam." Stunned again. At this point, I see she just wants to get some money out of me. She tries to guilt trip me into paying her for sitting in the examination chair, stating that: (1) she spent time looking at the tooth (for tops 10 seconds) which she herself had previously recommended I remove; (2) she "revealed" to me the precise number of the tooth, and told me I would have never known if she hadn't told me. But, by the way, a quick google search reveals the same; (3) blatantly reasoning that I can't leave without paying her "something." Mind you, initially she wanted $60 for the referral, no mention of an exam fee to be paid. So was the referral $10? Was she not charging the exam previously? The prices seemed to appear out of thin air. I don't know how you run your business, but no, I will not run an office in a similar manner. I will never ethically charge someone twice for the same advice. I came in for a specific service which couldn't be provided. If I can't provide a service requested by a client, I will not look for a separate reason to charge them. I understand maybe she had no memory as to my specific tooth, but she can take the time to review my records, or if she wants to look at my tooth instead, that's on her. By the way, according to New York State Education § 6530(18), it is professional misconduct to solicit or receive referral kickbacks. I am saddened by the thought that she has probably charged for this "service" in the past.

Have been going to the Smilist (Riverhead) for a few years. The care has been good and the…read morereceptionists friendly, but there have been issues. Recommended a root canal that I don't believe was necessary (haven't had it done and tooth seems fine) and I have a cap that was ill-fitted, causing food to lodge between teeth that they won't fix (too soon for insurance coverage, even though they placed the cap). Final straw was a letter dated 8/1/21, but postmarked 8/12/21, that said as of 8/8/21 that they would not be accepting our insurance. Mailed and received AFTER they stopped accepting our insurance?? In the interim, they set up an appointment without telling us they didn't take our insurance. Thankfully, we didn't have an emergency and we cancelled the appointment. Needless to say, we have switched providers and will no longer be patients at the Smilist.

I've been going to the Smilist in Riverhead for three years. After my cleaning today, I won't go…read moreback. The dental hygienist (Carol) was awful. She scraped and jabbed at me so hard, when I went to rinse I spit out chunks of my gums and blood. My mouth was bleeding for hours afterward. In my 52 years this has never happened after a dentist visit. I told Carol that I felt she was being too rough. She said that my gums were bleeding because I have a bacterial infection because I don't floss everyday. I told her that I do floss everyday. She said, well, then, you're doing it wrong and I'm a very dismissive way tried to instruct me how to floss my teeth. This was a bunch of nonsense. I've flossed the same way my whole life, and I've never had bleeding gums. No, they were bleeding because Carole kept jabbing and scraping my gums with her tools. She cut me repeatedly. Instead of listening or apologizing, Carol just dismissed me and said I was the one with the problem. It was beyond her ability to imagine that she could have caused me any unnecessary pain or problems. I don't know if Carol is a clumsy hygienist or if she was just having a bad day, but I found her work to be inexcusable. I will not be returning to this office.