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    Aspen Dental - Richardson, TX

    3.1 (12 reviews)
    Closed Closed
    Updated 2 weeks ago

    Services - Aspen Dental - Richardson, TX

    Cavity treatment

    Dental exams

    Tooth filling replacement or repair

    Aspen Dental - Richardson, TX Photos

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    Ask the Community - Aspen Dental - Richardson, TX

    Stephen Hill , DDS

    Stephen Hill , DDS

    3.6(9 reviews)
    1.0 mi

    I needed to get a semi-emergent tooth extraction, and my dentist couldn't fit me in on such late…read morenotice, so I went to a referral of a referral. I got a bad feeling from the moment I walked in. The receptionists were not friendly, the place smelled funny, and from the look of other clientele, it was apparent that this was a very low-price-low-quality establishment. But my tooth was hurting so badly, I chanced it and went forward with the procedure. After a 45 minute wait, here is what happened: First, they took me to the consultation room, where Dr. Hill confirmed with me what medicines I was on, and tapped on the tooth to make sure it was the right one. I began to ask several questions about the procedure, and was told "my assistant will handle that after the procedure." Then, before answering any questions, they demanded that I pay beforehand. Another red flag. They also charged me a $55 "consultation fee" which they neglected to mention when I called about pricing. Apparently, the doctor checking which tooth he is going to pull counts as a "consultation." Also, important to point out that I heard the doctor and a receptionist discussing what tooth they were going to pull on another patient. She had written "13" instead of "20". So she scribbled it out and wrote the right one. Ummmm, that's a little scary! When I was taken back to the room, the doctor came in, and gave me several shots in a row. While they were 100% effective at numbing me (which is a huge consideration, I know), I think he gave me about 6 shots in 15 seconds. Literally just stabbing them into my gums. Nothing like I've ever experienced in my years of having dental work done. I was obviously very nervous about having a tooth pulled (almost hyperventilating) and he barely offered any assurances other than a quick "I'm the one that has to worry - not you." Gee, thanks. It took him 5 or 10 minutes to remove the tooth. Then I never saw him again. He said his assistant would answer all my questions, despite my request to talk to him. I should have been concerned when I was having a dental assistant answering questions about recovery from a major procedure. She knew nothing! I asked what I needed to do to prevent dry socket, and she said I didn't need to worry about it. I said "Well, I've heard I shouldn't suck on a straw. Anything else?" and she said 'Oh, don't worry. You can suck on a straw." WHAT?!? That's tooth extraction 101. No, you can't. I hated the practice so much that I refused to even go back for my checkup. I felt like a herded cattle being rushed through so they could charge as many "consultation fees" as they could. They could not care less about their patients. STAY AWAY.

    This place was awesome !! I'm a regular Joe and Dr. Hill did a wonderful job I had a tooth that was…read moreinfected schedule appointment he pulled it the next day .the staff was very nice .the place was very clean ,highly recommend him!!! The best part was I didn't have to sit in the waiting room waiting forever ... l filled out my paperwork and they took me right in!!! I did a follow up appointment was at 10:45 in the morning and he seen me at 10:50 no long time wait in the waiting room..

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    Stephen Hill , DDS

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    Dallas Oral Surgery Associates - Dallas Oral Surgery Associates hosts Watermark Clinic to provide free dental work for our community through Watermark Church.

    Dallas Oral Surgery Associates

    4.7(54 reviews)
    5.5 miNortheast Dallas

    I cannot recommend Dr. Wallace and his team highly enough…read more I've now had two oral surgeries with Dr. Wallace, and after both experiences I can say with complete confidence that he is one of the most compassionate, skilled, and genuinely caring physicians I've ever had the privilege of seeing. My first experience with him was when I was in excruciating dental pain and desperately needed an appointment. I was honestly starting to have those "tie a string around the tooth and slam the door" thoughts because the pain was so unbearable. Despite his busy schedule, he saw me immediately and had me scheduled for surgery that same week. I have significant dental anxiety, an extensive dental history, and a true dental phobia after previous negative experiences. Somehow, Dr. Wallace recognized how anxious I was without me having to say much. He took the time to answer every question, addressed every concern I had, and never once made me feel rushed. His calm, reassuring demeanor completely changed what I expected to be a terrifying experience. The day of surgery couldn't have gone more smoothly. His surgical staff was exceptional--kind, compassionate, and incredibly reassuring from start to finish. Later that evening, Dr. Wallace personally texted me to check on how I was doing. He was also quick to respond when I had questions after surgery, even later in the evening, and I was genuinely touched when I received a beautiful bouquet of flowers wishing me a speedy recovery. Those gestures may seem small, but they spoke volumes about the kind of physician he is. Unfortunately, a few days ago I found myself back in his office after breaking another tooth completely at the gum line while eating pizza. I was once again in excruciating pain and assumed I'd have to wait days to be seen. Instead, he squeezed me into his already packed schedule the very next day. Just like the first time, everything was outstanding. The surgery went smoothly, the staff was wonderful, and Dr. Wallace once again personally checked on me after the procedure. That level of care is incredibly rare these days. Beyond being an outstanding oral surgeon, Dr. Wallace is simply an exceptional human being. He has a calming presence, a wonderful sense of humor, and a way of making an experience that most people dread feel so much less intimidating. For someone with dental anxiety, that means more than I can put into words. I've had an extensive dental journey over the years--at one point alone I had 54 dental appointments in a single year with various providers. Because of that, I have a pretty good basis for comparison when I say that Dr. Wallace truly stands out. His technical skill is excellent, but what makes him exceptional is the compassion, empathy, and genuine concern he shows every patient. If you're looking for an oral surgeon who is not only highly skilled but also treats you with kindness, respect, and humanity, I wouldn't hesitate for a second to recommend Dr. Wallace. I'm incredibly grateful I found him.

    My second exposure to this business, 8 years later, is as a patient, and my experience with them so…read morefar has been excellent. I had surgery for two implants this morning, and so far (5 hours later) I am still coming out of anesthesia and feel great so far. HIghly recommend this business for your skilled, caring oral surgery needs.

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    Dallas Oral Surgery Associates - Dr. Wallace and Dr. McKnight at Dallas Oral Surgery Associates love to care for our patients. It brings a smile to their faces!

    Dr. Wallace and Dr. McKnight at Dallas Oral Surgery Associates love to care for our patients. It brings a smile to their faces!

    Dallas Oral Surgery Associates - Dallas Oral Surgery Associates loves to cheer on our Lake Highlands teams!

    Dallas Oral Surgery Associates loves to cheer on our Lake Highlands teams!

    Dallas Oral Surgery Associates - Dr. Wallace and Dr. McKnight welcomed our special quest at Dallas Oral Surgery Associates.

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    Dr. Wallace and Dr. McKnight welcomed our special quest at Dallas Oral Surgery Associates.

    Aspen Dental - Richardson, TX - cosmeticdentists - Updated August 2026

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