Disclaimer - my surgery went well & I have no complaints about that…read more My complaint is that I had my surgery on July 2nd, and they told me that I had to pay up front and that my insurance would reimburse me. Due to OSA's ineptitude, it has taken over 107 days for me to get that money reimbursed to me -- I have been owed almost $1,500 for months. This is because my insurance reimbursed them virtually instead of using paper and snail mail, which OSA could not handle due to their incompetence. Very upsetting, frustrating, and an overall long and drawn out process.

This was a very clean office and very nice staff. I would refer anyone to this office.read more

I called last week because I had extreme tooth pain and got an emergency appointment because I seen…read morethey take my insurance. The initial appointment was $128 because it was an emergency appointment. They took Xrays & prescribed antibiotics for 1 week. I was to come in today for 2 teeth extractions. Im antibiotic prophylactic, meaning because of my heart condition I have to take antibiotics for 1 week before any dental work. They said medicaid would pay for the 2 extractions. I waited almost 3 hours, and when I finally got to the back, the dentist wasn't there. There was a temp dentist. She tells me she cant do it because there isnt enough time today. So, I basically took off work and took antibiotics for a week for nothing. I have to repeat the whole process again and deal with this pain for another week. I decided I will not be going back, and Im currently looking for another dentist. Minus 1 dental assistant, they were unprofessional and kept going back and forth talking about what they should do so that they didnt miss their lunch break. I wouldnt refer them to my worst enemy.

The "call center" that schedules appointments is not even in Monroe, so they don't know what…read moreservices this office offers. I was guaranteed they offer sedation for routine dental visits and fillings, only to find out that service is only offered in Baton Rouge. Need to be able to call directly to the local office and talk to their personal staff.

I was a customer of Dr. Glover years ago. I loved the service and the serene environment. The…read moredentist that I saw in the other town, complimented on the excellent work that Dr.Glover had done. I have move back to Monroe and plan to return, if he is accepting new customers. I highly recommend him!!!

I would not recommend this dentist to anyone. They are not honest and they charge you for anything…read more BE CAREFUL!! Especially, make sure you ask for your visit bill and review it carefully before leave this place. NEVER COME BACK HERE AGAIN!!

Hannah was incredibly helpful and the orthodontist was great. I would absolutely recommend this…read morepractice!