Felt pressured into a same-day "deep cleaning" for what was explained as early-stage issues. I…read morewasn't given a clear breakdown or reasonable option to schedule later without paying a deposit. Recommend getting a second opinion before agreeing to treatment here.

First time going back in October, Didn't even get a cleaning, had two cavities so I went to get…read morethem filled. The system had marked the wrong tooth with a cavity. Then as I'm getting my cavities fixed it was as though the staff didn't know what they were doing had to ask multiple times for them to fix repeated mistakes. Once I'm finally done and get home I realize I can't even floss my tooth, called up and was told I'd receive a call back and never did. I'd skip this dentist office.

I have been going to Dr.Vinton for a number of years and would give him and his practice more than…read more5 stars if I could! Very nice facility and very little wait time. But the people who work there are what makes this practice the BEST in Midlothian. Shout outs to Candace at the front desk for being so personable and helpful; Haleigh for being a top notch hygienist with the sweetest personality (I have a hard time having to stop chatting when she is cleaning my teeth!); and Dr. Vinton is marvelous. He's smart, easy to talk to, and has done amazing work on the dental issues I've had. Also, I feel he is super trustworthy. I know he's going to be honest and not charge me for treatments I don't need. I don't have dental insurance, and I feel the prices for dental work are very fair and reasonable. I highly recommend !!

Great dentist! I was very pleased with the Team, facility and would highly recommend! Most…read moredentist over charge and up sell you on all of the additional cleaning services...they are NOT like that!!!!! They were very upfront and honest about the services and recommendations on care. I have been searching for a good dentist location and I found it, they are truly great!!

I am a fairly new client of the clinic after years with a beloved dentist who had retired. I have…read morebeen very pleased with everyone who works for Doctor Nickerson, and I find her to be very professional, knowledgeable and easy to talk with. I am so happy to find another dentist and technician that I feel very comfortable with. My teeth look and feel great!!!

Today was my first visit at Dr. Nickerson's practice. My former dentist of 35 years retired on me…read more My wife has been a patient of Dr. Nickerson's for going on two decades and loves the practice. So, moving to Dr. Nickerson seemed to be a good plan. My first impressions of the staff, facilities, and Dr. Nickerson are all very positive. Everyone was professional, courteous, and efficient. The facilities are excellent. I am going to make Dr. Nickerson my new dentist, and I would highly recommend this dental practice to anyone needing dental care.

I love Dr. Ellis, Saundra at the front desk, and Pam, my hygienist. They are so kind and take time…read moreto do the job well. Also super accommodating and helpful with reschedules and my insurance.

I love the hometown feel of this practice! Super friendly…read morestaff. Saundra was very welcoming and explained their practice and who would be providing our care then worked to get appointments for the whole family. Trudy the hygienist performed the most thorough cleaning I have ever had. Dr Ellis found I needed a crown. On the return visit the following week I was greeted with a smile by Ashley at the front desk. Dr Ellis and Kenyae his assistant were friendly and informative. When giving shots prior to the procedure he used a technique that made the shots completely painless! He made the crown in 45 minutes from images of my existing tooth and it fits perfectly. Crown completed and in place in one visit with no pain whatsoever. Amazing practice with amazing staff! I am so happy to have found the perfect fit for our family!

I had a root canal and a temporary crown put on this morning. The procedure itself was extremely…read morepainful because I had narrow passages on my roots as well as curvature. However, Dr. Ean was top-notch providing local anesthesia multiple times to quell the pain. Love him as a and have been going there for several years. I would highly recommend Dr. Ean for any dental procedure. Even though the root canal hurt, he's still one of the out here doing what he does.

Love the care I got, starting with the front desk, very polite and curtious. Then Brooklyn, that…read moretook my Xrays was so very polite and sweet and professional. Then the young lady that cleaned my teeth, she was exceptionally, I felt like she really cared enough about cleaning my teeth. Very pleased with my visit.

I am so impressed with the staff at Ovilla Family Dentistry. I had a few crowns that took multiple…read morevisits. I appreciated that I always had the same dental hygienist in addition to the same doctor during the process. The level of professionalism is exceptional. The facility is very clean, the staff is friendly and the equipment is state of the art. I appreciate that they participate in volunteering their time providing dental services in countries that do not have the level of care we have in the United States.

I am extremely upset with my experience at Ovilla Family Dentistry…read more On August 14th, I called Ovilla Family Dentistry to make an initial appointment for a cleaning and possible cavity to be filled. I spoke to Candace and asked if they accepted Cigna and she responded saying they do accept Cigna if it's a PPO plan (Which mine is. Also, I would like to add this is my first time using my dental insurance this year and my first year having Cigna for my dental insurance). Everything was great I scheduled the appointment for the following Friday at 10am. I arrived to my appointment 12 minutes late and the staff was understanding of my situation (my daughter woke up sick). Amanda asked for my ID and insurance card and then I waited a few minutes and was sent back to get my cleaning. The cleaning was awesome- probably the best cleaning I've had in awhile. The doctor informed me I had a significantly large cavity on my 2nd to last molar on the top left side, which she recommended I took care of immediately to avoid a root canal, cause it was that bad. I went to the front to check out and Candace printed off a sheet explaining how much my two cavities would be to fill. She said I had to pay a $100 insurance deductible and when I asked why it was so high she said that's just insurance... so with this being a new plan that I haven't used and being told they accepted my insurance, I just thought my insurance was crappy... fast forward to this past Tuesday, August 27th, after getting a very large cavity filled I went to the front to pay and was told my total was $301 (an extra $100 went toward some kinda lining they put around my root to avoid a root canal-- *$301 for 1 cavity*). I paid and scheduled my next appointment for the other cavity to be filled. Later on that night I looked at my Cigna app and said the EOB said they were indeed out of network. SO SO SO MISLEADING and wrong! When I called today, August 28th, to talk to Candace about the situation she said they record all their phone calls and she went back to listen to the 7 minute initial conversation and said you didn't ask if we were in network, you asked it we accepted Cigna (what is the difference?!) and I replied with yes we accept Cigna PPO plans. At that point I was so highly upset because she confirmed with me that she did in fact say they accepted Cigna PPO plans and had me under the impression I was being charge the in network percentage. If they were out of network her correct response should have been we accept Cigna but are not in network. From the time I scheduled, to arriving at my appointment and handing over my insurance card, to checking out, not once was I told they were out of network! That should have been explained. Insurance deductibles are confusing and insurance verification being one of her jobs should have been conveyed better. I would have gone elsewhere had I known on the initial conversation that Cigna wasn't in network, it would have been absurd for me to go somewhere not in network when A TON of dentistry's near me accept my PPO plan. I feel she didn't relay that I wasn't in network because I would have never gone or had any work done in the first place and that would have been business lost. With all this being said beware and know your deductibles before you go anywhere! I have reached out to our local news station to see what can be done about this situation as well. This is wrong.

I have been going here for over a year now. I love the fact that they have a 7:00 am appointment…read more It lets me go there and still get to work without taking time off. Dr. B always appears to remember me which is great. I switched here after a different dentist told me to have my wisdom teeth removed, and offered to do it right there in his office. Dr B also recommend I get them out but explained why for long term health. She didn't even want to do the procedure. I ignored her for a year. She never shamed me, only cleaned them and remind me that long term there could be issues. Being that my father was a dentist, we often chat about why people avoid the dentist. Dr Bs point is usually how cheap it is for her to clean your teeth, and how much pain and money it will save in the long run. If you don't go. GO! GO SEE THEM!!!!

Personable experience That has been the feel of the visits…read moreto this practice. Both providers have their own unique way of communicating and providing detailed feedback regarding your oral health. My last 3 visits have been exceptional: timeliness of the visit, detailed explanations of services rendered and the family feel of the practice.

Dr. T has truly made my mom smile again--literally! Since getting her new dentures, her eating…read morehabits have improved so much because now she can eat comfortably with her entire mouth. If you haven't already booked an appointment with Dr. T at Mansfield Dental off Debbie Lane, I highly recommend you do so as soon as possible. Your smile might be great now, but it will look even better after you see Dr. T! She's kind, patient, and genuinely cares about her patients. Thank you again to Dr. T and the Mansfield Dental team for taking such wonderful care of my mom!

I truly appreciate the love and care tjat was shown to me throughout the process of getting my…read moreimplants. I had every tooth in my head pulled out and started fresh with implants. It was a very long process but the staff and Doctor always took great care of me from the beginning to the final stage. I can now smile and talk to people with a newfound confidence. I dont have tje anxiety I used to have concerning my teeth. I dont have to cover my mouth when I laugh or keep my mouth closed when I smile anymore. I can eat certain foods I hadnt been able to in a long time. I am just very appreciative of everyone there and for the quality of care and professionalism they showed. I highly recommend this team. Sincerely, Scott Johnson