I am probably the one and only person that likes to go to the dentist. I love having my teeth…read morecleaned, and having procedures doesn't bother me. I have probably some of the worst genetics and results of medications teeth could have. I had one pulled last year, and a cleaning. I found the office to be wonderfully clean the staff super friendly and nice, and for the first time ever I did not have dry socket! Recently, the office called me, they needed to reschedule my cleaning appointment. The woman on the phone apologized profusely, and I said that truly in this climate it was not a problem, I am happy to wait so that someone more urgent can get in. Apparently the woman had been getting horrible comments when she had to call other patients, all kinds of cussing and yelling at her. I told her I was very sorry to hear that, and she will never find that in our home, we understand these things, and anything we can do to help the effort we will do. I thanked her and the Doctor for being IN the office doing the work. She said I made her day, just because I was nice to her. People, if you glean nothing else from my review, please take this away: we all need to be kind to each other, we need to respect each other, and we need to have patience for our professionals who are risking their own health and safety for us. Please be kind.

I'm extremely disappointed with how my appointment was handled…read more I scheduled my appointment on August 24 for September 3 at 3:00 PM. Between then and my appointment, I received multiple confirmations. A text and phone call on August 24, a text and phone call on September 1, and another text confirmation the day before my appointment. With all of those confirmations, I had every reason to believe my appointment was set and that the office had everything correct. Then, on the day of my appointment, I received a call telling me that they could not see me at my scheduled 3:00 PM time because someone had booked me incorrectly and asking if I could come in earlier. I work, and I specifically took time off to be available for this appointment. What makes this even more frustrating is that I didn't even receive 8 hours' notice that THEY needed to change my appointment. What really bothers me is the double standard. Patients are expected to provide at least 24 hours' notice if we need to cancel or reschedule, and otherwise we can be charged a $50 cancellation fee. Yet the office can change or effectively cancel a patient's appointment with less than 8 hours' notice because of an error on their end, after repeatedly confirming the appointment, and there is no consideration for the patient's time or inconvenience. I understand that mistakes happen, but this was not a last-minute scheduling issue that nobody could have known about. The appointment had been confirmed multiple times by both text and phone. There were several opportunities to catch the scheduling error before the day of the appointment. And being the day before a holiday weekend, it honestly left me wondering whether the office simply didn't want to keep a 3:00 PM appointment that day. Whether that was the case or not, that is the impression this situation gave me. My time is just as valuable as theirs. If patients are expected to respect the office's cancellation policy, I believe the office should show the same respect for patients' schedules. Very disappointing experience, especially before I even had the opportunity to become a patient.

It was quick and friendly just wish they gave me more stuff for the pain it's been 6days its…read morehealing pretty good but still aches and then never gave me a follow up appt or anything I'm supposed to get my teeth cleaned but they never said anything to me but other then that I like the dentist I had hes nice nd it didnt hurt till after as normal

I had my remaining teeth removed. Very soon after I had my full dentures made. Then also had the…read morebottoms resized. All of this in a very timely manner and the best service I've ever had anywhere. The staff at this office has changed my life and helped me get back to myself. Thank you all for everything you have done for me. I'll never forget this experience. God Bless You All.

Cleaning by Danielle is performed thoroughly with care and patience…read more Doctor Jake and his staff have friendly and upbeat attitudes. I find that only what is necessary is done and no procedures are done that are not explained in great details and graphically. The person who takes care of insurance coverage also does a good job and estimates are given before any work is done. Doctor Jake takes great care to avoid any pain by not rushing nor cutting corners.

I was recommended to this place and I've heard nothing but good things about this place, but they…read moredidn't take my insurance is the only reason why my children didn't end up going there, but I'm sure if they did take our insurance. We would've had a great experience from everything we've heard about them so yes, I think anyone and everyone should give them a chance if they take their insurance, and have a blessed day

The office provided excellent service. See below for things I noticed…read more.. Communication was just right Staff was friendly I felt like they cared about me Didn't feel pressured They explained processes well Great Job!

moving and finding a new dental practice can be daunting. I am so pleased I found Dr Tyler and the…read moreteam at Belmont dental. The entire visit was excellent. From the front office team to the hygientist team of Kary, Tajuana and Christy. Dr Tyler is approachable and a good communicator.

What an awesome environment. My teeth have never felt this safe! Dr. Moody and his staff are the…read morebest in the lake Norman area. They are so precise and thorough with everything they do. Best dental experience I've ever had.

One hygienist repeatedly stabbed my gums. Had to request another. Dentists are unfriendly made me…read morefeel like I'm in a patient mill. Dentist was unshaven and looked as if he was hungover. They cancelled two appointments on short notice, one without notifying me in advance. No apology. The last straw.

I've been a patient here for many years and am very happy. Jamie is my hygienist and highly…read morerecommend her. My adult son recently needed help with a toothache and they were able to see him the day he called. If you need a dentist, give them a call!

I had my first emergency visit today with Comfort & Care in Lincolnton. My dentist is not open on…read moreFridays, but I was able to get in today to be seen by Dr. Naylor. Everyone here was so friendly and helpful. Dr Naylor was very gentle and he did a great job helping me today. I'm going to change to this dental office for future visits.

Once again, when a small dental issue needed attention, Dr. Lembo and Montgomery got me in and…read morefixed the issue. I was out of town when I became aware of a tooth that felt "off", but would only be back in Mooresville a very short time before another trip. Office staff, always professional and kind, got me in for an appointment. Dr. Lembo identified the problem, then she and her staff figured out how to get it fixed that day. An hour later, I was back to see Dr. Montgomery who took care of it in under an hour, pain free and stress free. Excellent experience all around, and I'm a dental wimp, so that's saying something!

the combination of plague and unemployment beyond my control means my oral hygiene has not been up…read moreto par of late. the brushing and flossing and rinsing have continued apace but without regular professional cleanings or assessment of my efforts. not surprisingly I wound up with a bad tooth in desperate need of attention... scary bad... so bad that the x-ray showed the middle of a molar as a cloudy blob :-( also had a cracked tooth that wasn't doing me any favors but funny thing about that is while poking around in my mouth the hygienist pushed the tooth back together! heard and felt it snap back in place and the pain was about cut in half immediately. neat! still had a raging infection in my jaw but way less total mouth pain... Dr Montgomery seems a decent and concerned individual. she came in to assess my situation and explain what my dental problems were and then sent me home with referral slips and a prescription for antibiotics. my x-rays were forwarded to the other doctors along with the notes so all I had to do was make the appointments and take my meds. when I get the urgencies all taken care of I'll be back in for the more mundane treatments and evaluations and some more roller massage chair. when society collapses and the barbarians commence to pillaging I hope someone has the sense to preserve the tools of modern dentistry. yea for teeth doctors plying their trade without pliers!

Last weekend I had my wisdom teeth removed with Dr. Cook. I was so terrified, and I cannot stress…read moreenough, I've had a pretty seamless recovery. Had I known prior to my surgery that he and the staff would leave me with a trouble-free post-op, I would've never been so scared! Thank y'all so much!

My 20 yr old daughter just came home in tears because they refused to let her leave the office…read moreuntil she gave them $400. She was told by them that her co-pay was going to be $75. She said the Dr was very rude to her and even suggested that her TMJ was her fault. They are so lucky she won't let me go up there! I will be contacting BBB next.