Everyone you talk with at Ridge Pointe is sweet, helpful and caring. They have gone above and…read morebeyond to make sure my needs were met and that I felt comfortable with the treatment recommended. Dr Hohlen was able to fix prior dental work done incorrectly and now my teeth look great.

If you like a snazzy new office and a dentist with an authoritarian bent, this is your place! The…read moreoffice really is nicely appointed, and the front desk staff were helpful, thorough, and congenial. If you like to have a big TV crammed in your face at the dentist, you're sure to have that wish fulfilled, too. If you like an "expert" dentist who makes all of your decisions for you, Dr. Hohlen fits the bill. However, if you feel it's your own responsibility to be informed and say yea or nay to the chemicals and treatments being put into your own and your children's mouths, this may not be the dental practice for you. Although I went in asking nicely about facts from a systematic review article, I felt pressured and felt that my voice (and the evidence) carried little weight. Next, (and this could happen anywhere, I guess) a dental hygienist called my (young!) son by the wrong name while ushering him back to a chair and waving me off as if there was no need for me to follow. We quickly sorted out the misunderstanding, but I'm glad my son didn't end up getting whatever treatments were on "Sam"'s chart! Then, I was not impressed with his manner as he brandished a large needle aimed for my needle-phobic child's mouth. I felt his manner was not suave; granted, it is hard to be suave when you're holding a large needle. But he looked at me as if he expected me to control my child into not freaking. Then he said to my child, in frustration, "You need to do whatever your doctor or dentist says." I'm sure he didn't mean that to sound so creepy. But actually, I'm teaching my children to be informed and take responsibility for their own health. Dr. Hohlen seems to hold an exactly opposite belief. (PS: It all worked out. Dental care was administered, and no lasting trauma.) Finally, he assured me that a service would be billed as "this", because "he's hoping to take care of my teeth for a long time to come," and when the bill came... it was billed as "that." This could be as simple as a miscommunication between the doc and the staff who do the billing, but still not cool. He is young, and people do learn and grow. I hope a few years from now it'll be a different story. But I wanted to write this for the information of people who do want to take responsibility for their own health choices.

Kind and skilled care. We have appreciated the level of professionalism coupled with plain old good…read morepeople. Very much recommend!

I have been in a few times. The staff is nice and Dr Arjay is friendly. He actually made my…read moredaughter want to go to the dentist. Not near as much as a playground of course, that would be weird. Don't even groan anymore when my appointment comes.

best surgeon ive seen. Procedure was over in about 10 minutes…read more Very, very smooth and no pain

I had a consultation done for 2 teeth, but before I scheduled they said $150.00 and then they said…read moreturn into insurance so no cost to me. Which was great because my normal dentist sent me to Dr Glenn and pretty much knew what was going to be needed. When I called to question the bill for $160.00 ish dollars, after insurance pays, that's when it went down hill in our conversation. This very young lady, how I know is she stretched her last word in a sentence like a valley girl of old. Very rude, refused to give her name to me, wanted to quote me the riot act, wouldn't allow me to talk to anyone else, threatened collections, etc. etc. I just wanted too know why there was a charge and as of today, still don't know. I have several retail stores and realize the customer could be the problem just as much as the employee, but since she wouldn't allow me to talk to anyone else, I take my concern to this platform since I refuse to let this behavior go , and that's on me. Lesson to be learned here is to be nice to everyone because you don't know who they are or what they are going through. I would not recommend..

I won't give a dentist 5 stars because I'm afraid of the dentist. That said I'd like you to know…read morethat Addison Killeen is a very good dentist. He's friendly and professional and his staff members are very kind and caring. I would tell anyone to go to Dr. Killeen for cleaning for more involved procedures (like extractions). He knows his stuff and always takes time to explain the procedures and costs. Thanks Doc!!!

Easily one of the most unprofessional, dismissive healthcare experiences I've ever had. I got a…read morefilling from Dr. Fischer in March. A month later, it was causing sharp internal pain and sensitivity to cold. When I went back in, he gave it a 30-second glance, did a bite test, and immediately blamed my bite -- no X-ray, no cold test, no real effort to investigate. When I explained the pain felt internal, he cut me off with "Oh, you don't trust the professional?" -- arrogant and defensive from the start. I calmly tried to understand what he was seeing because it felt like we weren't even on the same page. Instead of a conversation, he kept claiming I was "arguing" simply because I was asking for clarity and solutions for a problem he clearly didn't want to deal with. It got worse when he pulled up a picture of my tooth, pointed to the wrong part, and tried to gaslight me into believing I had told them it was the back, when I'd clearly said the front from the start. When I asked the assistant to confirm what I said, he called me "petty" and kicked us out. Their office coordinator, Haley, wasn't any better. When I reached out hoping for accountability, she told me not to expect an apology since I was no longer a patient. She gave a weak, obligatory apology on their behalf but made it clear she needed to "hear their side" -- as if any part of this was acceptable or up for debate. That kind of leadership sets the tone for a practice, and it shows. Save yourself the time, money, and frustration. This office cares more about ego than patient care, and their professionalism is nonexistent.

Thus far, I have had an AMAZING experience with Dr. Willett and her team. As someone that was…read moreskeptical about getting braces as an adult, I wanted to make sure I picked a great place. I was referred here through a friend and it was a great decision. I've had my braces since October. The first week was awful (it's an adjustment) but they do a follow-up call with you when braces are placed to make sure you are doing okay later in the evening. Dr. Willett was very informative during the initial consultation, including the financial team that explained that process to me and what options for payment there are. She takes the time to get to know each client and explain different procedures/what will occur at each visit--because I am that person that asks alot of questions and wants to know what/why things are being done or happening. They run a pretty strict schedule, so the wait time is usually never very long; They get you in and out in a timely fashion. If you want genuine quality care, Lincoln Orthodontics is a great place to go. I have been so impressed with them. They do alot of customer appreciation events throughout the year as well.

This business is very excited and very kind and very warm when you first set up the treatment…read more However, their follow-through is lacking any sort of compassion. My daughter says she feels bullied every time she goes in for her regular treatments. We drive 15 miles across town to get to a appointments. Today we were 10 minutes late. I called ahead to let them know we were running behind. When we arrived they told us we could not be seen and had to reschedule. After hustling to get kids from school loaded in the car and driving over we were not able to be seen. All around just very disappointed in the customer service. The receptionist was not very kind and downright rude. If you are considering orthodontists, Please know that they will not have the same respect they give you on your initial intake. After you sign the contract and handover your money. You are stuck with a very lacking follow through. So disappointed!

Five stars is not enough for this practice. From the minute you walk into the office (which is…read morestunning), until you walk out, everything is top notch. The sincere compassion and attention emanate from each and every person. Dr Garcia is the best.

I'd say both! I got a pair of dentures that I can't wear! Over $2000 dollars! They got their $$ and…read moreI got dentures that's looks like horse teeth! NOT happy! And they refused to give my $$ back! Don't,,, will never recommend this place

Poor office staff experience. A staff member told me they are not accepting new pts who have…read moreAmeritas insurance and then denied saying this to me when the Ameritas rep called to follow up about it. This office staff also spoke very negatively about Ameritas to me when I asked why they single out Ameritas (even though this office has accepted this insurance for almost 20 years) The website says accepting new pts & Ameritas dental insurance but I guess not together. Very skeptical of this. Great dentist but I'm surprised they would allow a person with this type of character to work here esp in the medical field.

My whole family has been going here for more than 20 years. My daughter had white patches on her…read morefront teeth and Dr. Burgher was able to remove them (he got special equipment)! His team is very friendly and the place is welcoming. I like that they have a membership plan since we don't have dental insurance.

Great team. During COVID my regular dentist could not get me in for an emergency. I was told to…read morecall Capital Dental and they worked me in. They also worked with me on payment options. I have switched to CD permanently. I highly recommend them.

No stars for this place! Sean Hershberger removed my daughter's wisdom teeth and 4 days later when…read morestill in pain they wouldn't see her. I called them and told them she was having surgical complications and she has to be seen. It took them two hours to call back with a squeezed in appointment time. She had a dry socket and they put medicine in it. Hershberger said if she had any more problems to call him over the weekend. The next day, being a weekend my daughter texted him because she was in pain again. All she got was "give it more time and I'm sorry you're in pain". I tried calling him and left a message but my call was never returned. Having worked in the dental profession for over 40 years, I was able to consult a local oral surgeon and he said my daughter needed to be seen. He treated her and didn't even charge for the weekend visit! My daughter also had an allergic reaction to the hydrocodone that Hershberger gave her so he wouldn't give her any alternate pain reliever for the dry socket. This place is the worst! DO NOT recommend under ANY circumstances!!

Really wonderful Doctor and staff. I was dreading going to Dr. O'Nele to have a molar and wisdom…read moretooth extracted. Not so much because of the surgery but because of the recovery. Last time I had a wisdom tooth removed, I was in pain for about 3 weeks. This time? I followed his recovery guidelines, took two Aleve tablets and6 hours later I was pain free, Never came back. Just amazing. Add to that how kind and caring and thorough Dr. O'Nele and his staff are. It's a wonderful practice.

Dr. Scott O'Nele is wonderful at his job! This is the second tooth he's pulled for me and I'm…read moreusually in and out within 20 minutes. He knows what he's doing and helps you immensely with the answers to your questions. He is very good at that. He helps explain all the options that you could have. There is no pain involved in what he does and he explains everything as he's doing it. He has also pulled my young daughters wisdom teeth and they were growing in sideways. She didn't have a bit of trouble. I highly recommend Dr O'Nele.