best surgeon ive seen. Procedure was over in about 10 minutes…read more Very, very smooth and no pain

I had a consultation done for 2 teeth, but before I scheduled they said $150.00 and then they said…read moreturn into insurance so no cost to me. Which was great because my normal dentist sent me to Dr Glenn and pretty much knew what was going to be needed. When I called to question the bill for $160.00 ish dollars, after insurance pays, that's when it went down hill in our conversation. This very young lady, how I know is she stretched her last word in a sentence like a valley girl of old. Very rude, refused to give her name to me, wanted to quote me the riot act, wouldn't allow me to talk to anyone else, threatened collections, etc. etc. I just wanted too know why there was a charge and as of today, still don't know. I have several retail stores and realize the customer could be the problem just as much as the employee, but since she wouldn't allow me to talk to anyone else, I take my concern to this platform since I refuse to let this behavior go , and that's on me. Lesson to be learned here is to be nice to everyone because you don't know who they are or what they are going through. I would not recommend..

Really wonderful Doctor and staff. I was dreading going to Dr. O'Nele to have a molar and wisdom…read moretooth extracted. Not so much because of the surgery but because of the recovery. Last time I had a wisdom tooth removed, I was in pain for about 3 weeks. This time? I followed his recovery guidelines, took two Aleve tablets and6 hours later I was pain free, Never came back. Just amazing. Add to that how kind and caring and thorough Dr. O'Nele and his staff are. It's a wonderful practice.

Dr. Scott O'Nele is wonderful at his job! This is the second tooth he's pulled for me and I'm…read moreusually in and out within 20 minutes. He knows what he's doing and helps you immensely with the answers to your questions. He is very good at that. He helps explain all the options that you could have. There is no pain involved in what he does and he explains everything as he's doing it. He has also pulled my young daughters wisdom teeth and they were growing in sideways. She didn't have a bit of trouble. I highly recommend Dr O'Nele.

I'm struggling with how I feel about the service I received. I felt pretty lost the whole time. I…read morewas taken to multiple rooms during my visit with a very minimal (if at all present) description. I had been seen at my primary and sent over for an "emergency" evaluation. The majority of the staff were very kind and professional I still felt like I only had a small idea of what was going on. The first room I was brought in two and told by my very sweet dental assistant that we'd be in here for just a couple minutes. Before I knew it we're doing a pano x-ray. But that was not explained. A little picture is all the assistant said it was (panos can be really pricey if you've had one done within your insurances guidelines). I would have a least liked the heads up that we were taking a pano, why the doctored needed for the procedure, and if my insurance would cover it, etc (I understand they needed it, but a head ups for the patient is always nice). Luckily I have small amount of dental knowledge from a job in my college and high school years, but the average person my not have and knew what was going on with that respect. Then I agree to the procedure recommended for my issue and then some extra work. I asked the doctor a couple questions about the type of sedation that they use and got a very cold and condescending response from the provider. I asked I fair question, I wanted to know what medications they'd be using. It's my right as a patient to full understand what will be going on when I'm asleep and can no longer speak for myself. The doctor didn't answer my question about the medications right away it first he said something along the lines of (in a very condescending manner) ummm uhh why? Do you have experience with those types of drugs I said what my position (I'm not going to disclose my actual tittle but I work in a hospital setting and administer these medications on a daily basis) is and I got the "ah ok" response then and a verbal list of the medications used and nothing else. I then saw my job title written in the middle of my chart and it had been circled. If I wasn't for the amount of pain I was, I would have l left at the time and looked for a more respectful provider. Then I was told they were getting my room ready. A few minutes later I was being taken into the procedure room, there were at least 4-5 people in there all starting to do things to me. The only person that introduced themselves was the nurse who placed my IV and my previous assistant who put EKG patches on me ( both of them explained there roles and what they were doing). The other 3 people made no introduction of their name of position or need to be the the room (I usually roll my eyes at ADIET lectures but please tell me your name and why you're touching me at the least. But a the least please tell me your name and what you're doing, it calms the freaked out patient who is already apprehensive of the provider, a little bit) I was given no overview of what was going to happen/process. The doctor didn't even tell me when he began to give the sedation. He just said "weird to be on the other side of the table huh" I just felt small and it's all seemed so sterile and like I was a pawn piece they just kept moving around with no thought to what that INDIVIDUAL pawn piece was feeling the whole entire time. I woke up in the recovery room with of course not a clue how I got there and no real explanation from the staff orientating me back what was going on and the plan from there. I then waited a very long time and was told by the nurses several times that they'd just talk to the doctor and he'd be in to look at things and that HE said it'd be just a minute. it would be a much longer than a few minutesminute. I wasn't asking to speak with him but know they have to talk to you before you can go. My prescriptions were printed (no electric prescriptions) they also didn't call them in for me. I had to go and get them filled after my appointment and wait 30 minutes for them to be filled then there the 15 minutes it took to get to the pharmacy and all the time I had been sitting there waiting for the doctor. At the office it as pushing 1.5 after major oral surgery with no pain medications available. By the time I was waiting for my prescriptions I was not doing a very good at hiding my tears from the discomfort I was feeling. This appointment comes after a weekend of horrible jaw pain and worry. It was not a pleasant or comforting experience especially with it being all unplanned and not having anytime prepare (besides the recovery nurses, one did those nursing things that just make you feel better, pulled the covers up wiped my nose those little things). Maybe this office does a better job with established patients, but my whole experience left me feeling small. That's the best way I can describe it. The procedure went well though and I didn't feel anything, that part of their work is the easy part though.

Had surgery scheduled months in advance. They called a week and a half before and said we can't do…read moreit. We double booked

I was disappointed that they didn't tell us they weren't in network with Cigna until after we…read moreinvested in the non-refundable $75 consultation fee. If I had k own this prior we would not have gone ahead with the visit .

Dr. Kotopka is a wonderful dentist. My discussions with him and his staff have always been…read morepersonable and genuine. How many people can say they look forward to their dentist visit? I can and do.

Poor office staff experience. A staff member told me they are not accepting new pts who have…read moreAmeritas insurance and then denied saying this to me when the Ameritas rep called to follow up about it. This office staff also spoke very negatively about Ameritas to me when I asked why they single out Ameritas (even though this office has accepted this insurance for almost 20 years) The website says accepting new pts & Ameritas dental insurance but I guess not together. Very skeptical of this. Great dentist but I'm surprised they would allow a person with this type of character to work here esp in the medical field.

My whole family has been going here for more than 20 years. My daughter had white patches on her…read morefront teeth and Dr. Burgher was able to remove them (he got special equipment)! His team is very friendly and the place is welcoming. I like that they have a membership plan since we don't have dental insurance.

We see Dr. Martin at 48th and Normal. I can't necessarily say if he's natural or not, but I know…read morethat when I've declined x-rays and fluoride, it's not just been met with an "okay", but an understanding by many of the staff. They seem to be pretty hands off and definitely take a "let's see" attitude. My almost 13 year old needs braces soon, and we are just waiting on the last baby tooth to naturally fall out. No talk of numbing and pulling. Just waiting. To add beauty to THAT - Dr. Martin does braces there, and is ridiculously reasonably priced compared to everyone else in town. He just seems very gentle and relaxed, and even my (then) 3 year old who has some special needs does remarkably well there. We've been going for over 2 years (about 3 cleanings with one coming up in a few weeks) for our 6 kids, and have never been shamed, scolded, or had anything less than a stellar experience. Hope this helps!

I was traveling for work and developed a toothache, so I had to find a local dentist quickly. Dr…read more Canarsky's website looked good, so I made an appointment and got one the same day. Sure enough, I needed a root canal. Got another appointment for 2 days later, surprisingly. The root canal was totally painless! Even the Novocaine shot was painless. The procedure took less than 45 minutes, and they even took 5% off my bill for paying the whole amount on the spot. I never had such an easy time at the dentist before. The staff were all friendly and helpful too. If there were 6 stars, I'd give this practice all of them.

Everyone you talk with at Ridge Pointe is sweet, helpful and caring. They have gone above and…read morebeyond to make sure my needs were met and that I felt comfortable with the treatment recommended. Dr Hohlen was able to fix prior dental work done incorrectly and now my teeth look great.

If you like a snazzy new office and a dentist with an authoritarian bent, this is your place! The…read moreoffice really is nicely appointed, and the front desk staff were helpful, thorough, and congenial. If you like to have a big TV crammed in your face at the dentist, you're sure to have that wish fulfilled, too. If you like an "expert" dentist who makes all of your decisions for you, Dr. Hohlen fits the bill. However, if you feel it's your own responsibility to be informed and say yea or nay to the chemicals and treatments being put into your own and your children's mouths, this may not be the dental practice for you. Although I went in asking nicely about facts from a systematic review article, I felt pressured and felt that my voice (and the evidence) carried little weight. Next, (and this could happen anywhere, I guess) a dental hygienist called my (young!) son by the wrong name while ushering him back to a chair and waving me off as if there was no need for me to follow. We quickly sorted out the misunderstanding, but I'm glad my son didn't end up getting whatever treatments were on "Sam"'s chart! Then, I was not impressed with his manner as he brandished a large needle aimed for my needle-phobic child's mouth. I felt his manner was not suave; granted, it is hard to be suave when you're holding a large needle. But he looked at me as if he expected me to control my child into not freaking. Then he said to my child, in frustration, "You need to do whatever your doctor or dentist says." I'm sure he didn't mean that to sound so creepy. But actually, I'm teaching my children to be informed and take responsibility for their own health. Dr. Hohlen seems to hold an exactly opposite belief. (PS: It all worked out. Dental care was administered, and no lasting trauma.) Finally, he assured me that a service would be billed as "this", because "he's hoping to take care of my teeth for a long time to come," and when the bill came... it was billed as "that." This could be as simple as a miscommunication between the doc and the staff who do the billing, but still not cool. He is young, and people do learn and grow. I hope a few years from now it'll be a different story. But I wanted to write this for the information of people who do want to take responsibility for their own health choices.