Please note that this review has no bearing on the care that I've received from Dr. Koon, he is a…read moreGREAT doctor! A doctor that is probably under the assumption that I missed an appointment. The truth is, on February 5th, I was due for a cleaning and a "try in". After sitting there for about 25 minutes past my appointment time; I was called up to the desk by Maritza (spelling) and told that "it was too early to have my teeth cleaned" (my insurance wouldn't cover it) I wasn't given the option of paying for the service. I posed the question: why wasn't I told this when I booked the appointment originally OR on the subsequent phone call that I'd placed the day before". She responded: are you keeping the appointment? I didn't answer because I was upset and took my seat. Me taking that seat was my answer. Maritza calls the office manager Jamie Montz. She was so very nasty in her demeanor which put me on defense immediately! Keep in mind, the employees had children behind the desk, playing. Out of control. Another employee had a cake delivered by a patient and the 2 people that accompanied him. They were taken to the back to have services rendered to them. A couple of patients... waiting, commented about that. I asked Jamie for a supervisors contact information and she slapped her card on the front desk and informed me that "she was it". I was so HUMILIATED at this point. To add insult to injury; when the young lady came out to bring me back for my "try in" Jamie put her arm out in a racing motion on the employee and told her that "we won't be seeing her today". I think her name was Jordan...she didn't know which way to go, but, I did. I went out the door. What a start on my BIRTHDAY! Long story short, I didn't get my try in for my partial. It's sitting over there. No one from that office reached out to me as of this day 3/4/2026. I did reach a very nice employee in the Garyville office, who put me in touch with her supervisor and I lodged a complaint through her. Something needs to change about that front line representing all doctors on staff there. Color was brought into the conversation. And Jamie made sure I knew that she'd had her say, it was final and "IT" ended with her.

Went here for a cleaning this morning and already can't wait to go back in 6 months. The ambience…read morein the back is so happy!! I mean who wants to go to the doctor?! I kind of didn't want to leave. The doctor was singing, "don't worry, be happy," and that's when I thought I can't wait to leave a review for Dr. Coon and his dental hygienist, Tori. She was the best. So friendly, kind, informative; definitely the person you want to see for a 9:00 AM appointment. She gave me a toothbrush for my baby at the end when I told her he just got 2 teeth in and then scheduled us for our next appointment. I hope I get the same team next visit. For those wondering : Dr. Coon and Tori (Victoria McCarson R. D. H.) Care Quality is 10/10

Dr. Johnson is fantastic, personable and provides REAL quality care. I'd recommend to anyone…read morelooking for a dentist in the area!!!

I recently, about a year and a half back, had an implant done. Dr. Blum does the creation of the…read moretooth and I commented about that when it was done. Well, this past weekend, I was playing with a Pitbull and the dog reared his head back and smacked me in the mouth. This morning something felt odd and I found the implant bond had broken and the tooth was loose. Being a front tooth, it stands out so I called early and left a message, by early, I'm talking about 6am. They reached out, asked if I could come in within the next 30 minutes and after a bit of cleaning up and fixing things up, I walked out with my tooth repaired. This is the kind of dentist that you want, someone who takes your concerns in and takes care of your needs. I have been seeing her for about four years now and am very, very pleased with her professionalism.

The staff at Exceptional Dental was Great.!!! This place was…read morewhat their name says. "Exceptional " My experience with my dentist went extremely well. Dr.Landry is a pro. Love her. My dental assistant, Seritha was so sweet. You can tell that they both truly care about their patients. I would recommend them highly.

I've been a smile care member for years , I made the mistake of switching offices to one closer to…read moreme, little did I know for years they double charged me, charged at both officesz. I've brought the issue up to both offices several times over th years and it just continued, and have yet to get any resolution. I'm at my wits end, as if the economy isn't bad enough, to be getting robbed by a dental corporation. Anytime I call either office they act like it's news to them.

Great dentist, funny personality and very knowledgable!!! His staff is excellent!!!read more

Best dentist ever Dr. Jim always makes my visits a good time. Really seems to love what he does. He…read moreis great at making you feel at ease and comfortable right away. Very friendly staff they have a very personal touch. I moved far away from his office probably pass a ton of dentist offices on my way to him. If you don't have a dentist want a better dentist Jim is your man. He has been putting smiles on people's faces for over 20 years. Great man.

Dr. Nguyen did an excellent job with my 1 1/2yr old and my 9yr old. He was very friendly and…read moreattentive with each one. The dentist office is very high tech, modern, and great for kids. He was able to put on their favorite show while they got their exams and cleaning. I was super impressed by the X-ray being displayed on the tv monitor and him walking me through each X-ray and was very detailed. My kids are excited to go back for their 6 month cleaning. Thanks Dr. Nguyen for taking care of my kids. Ok

I confirmed my appt and then they sent another confirmation text and called twice. They tried to…read moremake me confirm 4 times and were calling a 5th time while I was parking to get there. I had to pull my child out of school to go to this appt and the dentist refused to see my child because we were 9 min. late. I would've been earlier if I didn't have to fumble for my phone for their call twice that day. Dentist has no compassion for patients. So worried about cancelations that they will call you 5 times and text 5 times yet reject children that were checked out of school for being less then 10 minutes late. Now has unexcused missed school time. I've never had a dentist contact me 10 times trying to remind me and confirm my appt. It's borderline harassment. Then reject us when we get there after all that. Response: We were 9min late, not 12. I confirmed my appt through ur 1st confirmation text. Why text patients if u don't trust their confirmation that way? The call from your office while I was parking made us more late since I had to get my phone out, then the call stopped by the time I got it out. So patients who confirm through text and can't answer their phones get punished by being rejected at 10min. I was offered to take x-rays, not an exam. So after what happened, I was not going to expose my child to radiation if we don't come back or get rejected again.

They are great. They work with kids very well and do a wonderful job making them feel comfortable…read more They also do a good job on my teeth.

Fantastic care here. Love the staff. Very clean and always on time. Dr. Roethele is super nice and…read moreintelligent.

Very good experience. Hygienist was very gentle when taking…read moremy X-rays & when cleaning my teeth. Dr Ferguson does a thorough exam. She makes you feel comfortable immediately; is friendly, caring, answers any questions, gives suggestions for future care. I would highly recommend Second Line Dentistry.

love going to this dentist! the nicest team members and best quality of service! I will always…read morerecommend them to friends and family

Dr Maenza is my Dentist ! Gentle during procedures!…read moreConsiderate about your well being and compassionate when it comes pain ! She and her office has made follow up contact with me and my family after me every visit ! Very down to earth ! Aiming to please her patients not only bc she has to but bc she wants to with kindness ! No rush rush here ! No long waits , no overbooking . Although busy they don't keep office room crowded ! And honestly , I have to say, I have never had any surprise for extra payments ! They let you know ahead what your cost will be ! Shes open and honest ! And does what's best ! My family and I have been seeing her for a couple of years now and there is absolutely No need to go else where !

My 12 year old daughter fell down the stairs today, broke 2 front teeth, literally sheared them in…read morehalf, called up Larry through a friend, found out he left his grandsons birthday party and with an assistant meet my wife and daughter at his office (afterhours) nonetheless, had to have a root canal and what ever else goes along with it. Amazing service amazing man!! Thank you Larry I appreciate your kindness and help in an emergency!! Aaron Robinson Portia's Dad 504 335 6660

No-one takes better care of our teeth than Doctor Babin and his incredible staff…read more Josh and I have been going to them for years, and we are always treated wonderful. Wouldn't recommend any other dentist in the state!

Very nice and friendly staff. Dr. Babin is a excellent Dentist. Highly recommend them.read more