I had a wonderful experience at the morris location ! Dr. Byrd has such a gentle chairside manner …read more Very knowledgeable. I had a few cavities filled and I don't even know he had given me the injection until i felt my mouth go numb . very gentle . Staff is very professional as well .

In September of 2022 I paid around $3400 to have all my teeth extracted and dentures. On October…read more7th, 2022, I had 17 teeth extracted by them. The practice does same day dentures, and you go every 6-8 weeks to have them refit for a year. After the year, you receive your full set of permanent dentures. I made the first several visits, and then was told that I would need to have new impressions made. I made an appointment for that, then canceled due to anxiety. When I called to reschedule, the office had closed permanantly. I never received any notification that this would be happening. After about 10 months, I happened to find out that the office had reopened. I contacted them to make an appointment, but due to over scheduling, they had to change my appointment. I was unable to keep that appointment, and rescheduled again for August 14th of this year. The day before the appointment, I received a text message from the dental office stating that they had been trying to verify my insurance. I let them know that I had prepaid for everything. They informed me that they were under new ownership and I would need to either use insurance, or I could apply with them for financial assistance. I will add that the previous staff was amazing and did a great job with helping to ease my anxiety. I don't know if the previous staff was retained when the office reopened, so I can't say anything about the staff now. But based on their handling of my situation, I would not recommend their service.

Today was the day! I've had a lifetime of dentaphobia and FINALLY in Texas I found a dentist I…read moreactually liked and did not dread going to. Finding a new dentist after moving to Tennessee was going to be a chore so I poured over patient reviews and cross-referenced those with who was on my provider list. When I read reviews that person after person sounded like me with their reservations about going to the dentist and then they all RAVED about Dr. Leatherwood, I said, "He's GOT to be the guy!" So...for a difficult extraction of a large molar with extra long roots, I can honestly say that on a scale of 1-100, at its worst, any pain I had during the procedure was about a 2. And, it was over WAY faster than I figured it would be and I am THRILLED. I know I will be sore for a bit, but the roaring pain when the tooth was at its worst makes this pain feel WAY tolerable. If anyone in Jefferson or Hamblen County, TN (or any other county for that matter) needs a great dentist, I highly recommend Dr. David Leatherwood in Morristown.

After being a patient for many years I called to get an appointment because I have a back tooth…read morethat is broken. It is painful. Rhonda would not allow me to make an appointment because I missed 2 appointments in 2018 and had a balance. I was unaware of the balance and wanted to at least pay it off. It was $3.40. She knew I was in pain and knows it will only get worse but because I couldn't leave work in time 8 years ago and owed $3.40 I couldn't get an appointment. This is not patient care. This is patient neglect.

Everyone at The Morristown Clinic has always been so kind to my children. The youngest is the only…read moreone that still goes here but he actually looks forward to going to The Dentist! They are professional. There has never been an issue with me going back with him to get procedures done. The dentist takes time to explain exactly what they are going to do before they start. The office is kid friendly and from the time you go in, until you leave, they honest to goodness treat you like family!

Severe miscommunication among the staff regarding the signed, prepaid treatment plan was the…read moredifference between two porcelain crowns on my child's two front teeth and handing me a SURPRISE bag of extracted teeth. With that surprise showing on my face I said, "that's not what we discussed. No teeth should have been extracted." The dentist abruptly cut me off with, "we have a signed treatment plan" and left the room. Shortly afterwards the receptionist returned to discuss the mix up. A proposed treatment plan different than the one we had signed and paid for somehow ended up in the dentists agenda. I understand that mistakes are inevitable, but I can't understand this level of negligence with no preventive system of checks and balances. Moreover, while after an off handed attempt at blaming us for the mishap by asking questions and discussing all possible scenarios months ago, they did eventually apologize and offer to reimburse the additional funds paid for services not received. However, both the dentist and receptionist were far too defensive and I just don't feel they sincerely regret what has happened. We're home now and I feel just terrible about all of this. We made every attempt and would have spared no expense to get the best possible dental care for our daughter. And yet, here we are with a confused little girl, unnecessarily dealing with perhaps 6 months or a year of eating without front teeth. Perhaps I should have insisted that a parent be allowed to witness the procedure or, well, I don't even know what else to say. This is the worst experience I've had with a medical professional and it happened to my little girl. All this aside, the procedure was at the Kingsport location. The environment was nice, the efforts to entertain and engage the children were great. The staff was quite friendly, until there was a problem. Everything was on point aside from the one thing that mattered.

So 4 is generous... but the surgeon here was amazing, very professional…read more I was told to come in a half hour early to fill out paperwork and got about 5-6 reminder texts and emails (very annoying). I showed up at 830 and they said I already filled everything out. There were people in the waiting room wondering why they hadn't been brought back yet; they got there at 8:02. She went back at 8:48. I was brought back at 9:13, surgeon came in at 9:45, I was done by 10:02am. I had to have a tooth pulled and he did it a lot faster than I thought it was gonna take and he actually took the root out whole. There were two other people (assistants) in the room helping with tools that were giving him a bunch of crap, joking that they play jokes on him. Not the best idea to say you throw cotton balls at the surgeon when he is doing his job and in peoples mouths.....never a good idea to try to distract someone doing their job pulling teeth. They sounded like freaking teenagers with a crush and they were not teenagers let the surgeon do his job, if you wanna joke around then joke around in the break room but not when he's in someone's mouth doing his job

I am very sensitive to pain I have explained that to Dr. Johnson and his staff…read moreIn the past I have received incredulous looks maybe that I was being overly sensitive or being a sissy Yet they took my concern seriously and actually I was very comfortable during the procedure because basically I was not there Anesthesia can be a wonderful thing The office staff from Eliza who takes care of the insurance and went above and beyond when our insurance company was not being very clear as to what they covered To Sandy who runs the front desk and set the tone for your visit Really made me feel very special I'm so glad there are professionals like this I am a foreign nurse So I realize how important it is to care for the patient they are open on Fridays so that helps me as far as having more options for a visit

Brad Johnson, DMD and his team specialize in doing very complicated Maxiolfacial Surgery with the…read moreutmost of proficiency, warmth, guidance and care. I know, because I was on the receiving end of a difficult operation that had the best possible outcome due to his expert capabilities in removing a tumor pressing against a nerve inside my jaw beneath my lower teeth. While it isn't always possible, Dr. Johnson was able to avoid cutting the nerve, or breaking my jaw; which can happen with this type of surgery on older patients whose bone mass begins to deteriorate abd lose its strength. Thank you Dr. Johnson, and thank you to every other wonderful professional there in the pre-op and post-op chain of command. These people are the finest most capable kind. Thank you again. I'm so very happy with how beautifully it all turned out.

I'm one of those weirdos who loves going to the dentist. This has been my dentist for years and I…read morealways have a great experience here.

I was supposed to have a dental appointment for Thursday October 3rd, 2019 but I will not be co.ing…read morefor that appointment whatsoever - here is the reason: I am not able to have an x ray done when they use that old round thingy that goes into your mouth - I asked if they had a x ray room with the old fashioned x ray machine - their reply was that they could not do an x ray using the old fashioned x ray machine - Thru another source I found out that this dentist office DOES have an old fashioned x ray machine - for some old odd reason they did not want to get an x ray using the old fadhionedxray machine - they showed me so much unkindness by making me have to have an x ray done with that old round thingy - I refuse to have an x ray done with that old round thingy - when a hygienist comes to me tmwith that old round thingy I stop them dead in their tracks - that old thingy GAGS ME TO DEATH - I will not go thru that - most all dental clinics that I have been to just recently use the old fashioned x ray machine and they get their x ray that way - I just recently had an old fashioned x ray done and they say that they can't tell nothing about the x ray when another dentist was able to seeckeatmy what was going on from the x ray - if I could give this dentist and his group no stress I would - I was treated terrible about this - I will not ever come to this dentist office - I am back to just hoping that my tooth falls out on its own!!!

I cannot say enough about the incredible care I received from Dr. Gibson and his team…read more As an adult with complicated dental concerns, I was nervous about starting orthodontic treatment. Dr. Gibson took extra time to make sure I felt safe, informed, and comfortable every step of the way. The staff is incredibly friendly and professional, and the atmosphere in the office is warm and inviting. Dr. Gibson's attention to detail and commitment to excellence are unmatched. The transformation in my smile is amazing and has been life changing. Dr. Gibson genuinely cares. He came in after hours to make a critical adjustment so I could make my flight for a vacation to ensure my treatment stayed on track and recently, he worked with such precision that he corrected my bite within a hair--and my headaches and jaw pain disappeared. If you're looking for an orthodontist who truly goes above and beyond, I wholeheartedly recommend Dr. Gibson Orthodontics.

Dr. Hamilton and his staff are incredible. They are skilled and caring. I'm so thankful they are in…read moreMorristown!

What can I say but what a nice experience! As a child had bad experiences at the dentist…read more Relatively new to the area and have procrastinated on finding a dentist as this is an appointment I'd rather not have Well a tooth broke, a co-worker suggested seeing Dr. Hamilton! I'm usually a bundle of nerves and have a death grip on the chair handles! Not this time. Yes I had my eyes closed during the extraction but I carried on a conversation with him Excellent rapport with his patients! I still can't believe how easy this was! Really, go make an appointment with him. You will not regret