Great selection! Enjoyed finding a few things for my recent spring break trip that I couldn't find…read moreat the mall - or will see on everyone else! Not only was it budget friendly but I love the sustainability of it too. Thank you Ellie for the great guest experience!

This place is a scam. Jose told us to come get our clothes in a week after they go through them and…read morethen called 2 days later saying they would "give away the clothes" if we didn't come collect them. Would not tell us if they were goanna buy them or reject. I'm guessing they do this all the time and just put people's clothes on the rack when they don't come back to collect their "unwanted" clothing.

God help me I'm suffocating from fragrance toxicity in this silly store…read more I feel sorry for these girls who work in this every day

This place is very professional. The employees greet you and they smile! Very rare now days! The…read morecashier Katie was so helpful and detailed. Very quick and easy to shop here. It's very clean in here and you can find retail items from blankets to jackets and jewelry. They have this really cool water display and it makes a great ambiance! I'm definitely shopping here again for my GF's!

Stopped by on a Thursday night in search of bathing suit for a weekend date to the hot springs. The…read moresales clerks were so helpful and friendly! They were genuinely excited about my date.

Do not shop with this company. I bought a $90 top, the conditioner to pre-treat and after one wear…read morein chlorine the top looks tye-dye. I went to the store and the lady was not only rude but would do nothing and said I need to contact customer service. The picture below shows customer service response. If it's worn they won't fix it. Not even Target swimsuits change colors. I can't believe I just wasted that kind of $.

The dresses are nice but the staff is extremely rude. Management needs to retrain their staff to…read morelearn how to treat customers. Obviously, based on the fact that they don't even respond to their reviews, they don't care at all about customer satisfaction. I guess they only care about money.

I was not impressed with this place. After waiting an hour to get into a dressing room I was told I…read morecouldn't go into the dressing room with my young daughter which is ridiculous because half of the dresses she wanted to try on needed to be tied up in the back. However she didn't feel comfortable coming out half dressed with men sitting in there there with us. The staff was beyond rude and I know it wasn't just me because I was warned before I went that they're awful there. We both left exhausted and disappointed. I would not recommend this place to anyone.

Honestly I left pretty underwhelmed. In today's market that's over saturated with stuff, you really…read morehave to stand out. I know that's not fair, but when I was walking around I didn't see anything that I absolutely had. I can't say how the customer service is as I didn't run into anyone. That doesn't matter to me at all though, I should make that clear. I'd actually be left to peruse.

If I could give this store 0 stars then I would. I don't like to give negative reviews, but I was…read moretreated so poorly that I knew it was a must to do so. One of the managers (taller and stature/dark hair), exemplified the epitome of rudeness with multiple mean comments and disgust to assist with a return. She acted as if she is far above anyone else and has an attitude that is like I have never witnessed before. Her demeanor is toxic at its' greatest degree. Upper management should address this and have one on one conversations with each employee to get the atmosphere in this store improved.

Dear Oakley and customers,…read more I am writing as a customer who has supported Oakley for more than twenty years and who genuinely wants to continue doing so. Unfortunately, my most recent experience at the Park Meadows Mall Oakley store left me frustrated, disappointed, and questioning my long-standing loyalty to the brand. Like many retail environments today, this location appears to experience frequent staff turnover. As a result, returning customers are often given inconsistent information. I believe this inconsistency--not bad intent--is at the heart of the situation I am describing. One year ago, I purchased prescription glasses at this location and paid for the insurance exchange policy. At the time of purchase, the policy was clearly explained to me as follows: I could return to the store at any point within one year and exchange my glasses for a fee. Based on that understanding, I made my purchase with confidence. When I returned to the store on January 16, 2026--well within the policy period--I was surprised to be told that an exchange could not be completed because my eye exam had expired on January 9, 2026. I was further told that "legal" issues prevented the exchange without a new eye exam. I want to be clear: nowhere in the insurance exchange paperwork does it state that a valid prescription is required to exercise the exchange policy. I reviewed the documentation carefully afterward to ensure I had not misunderstood. While I fully appreciate that systems and procedures exist for a reason, policies should be communicated clearly at the time of purchase--especially when they may prevent a customer from using a paid benefit. When I asked to speak with the store manager, Ms. Sarah Smith, I hoped for understanding and perspective. Instead, I was told that the employee who originally explained the policy "no longer works here," as though that fact alone invalidated what I had been told. This response was particularly discouraging, as it placed the burden of internal inconsistency entirely on me as the customer. I asked Ms. Smith to consider my position: with the policy expiring on January 22, how was I reasonably expected to obtain an eye exam I did not want or need before losing the benefit I had paid for? While she did offer a two-week extension, the interaction itself lacked empathy and left me feeling dismissed rather than valued. I later called Oakley corporate customer service and spoke with a supervisor that stated a ONE month extension was regular practice, and the store manager could make an exemption when dealing with a glasses prescription that was recently expired. I want to emphasize that I do not fault the frontline employees. In fact, it was evident they also found the situation unnecessary. My disappointment lies with how the issue was handled at the management level and how rigid policy interpretation overshadowed customer care. It is my conclusion that Ms. Smith has poor customer service and was intent on not offering any solutions. Oakley is a major brand with a strong legacy. That legacy is built not just on products, but on trust. When a long-term customer expresses frustration over a policy that was not clearly explained, the response should strengthen that trust--not erode it. In closing, I believe Ms. Smith would benefit from retraining in customer engagement and brand representation. A manager's role is not simply to enforce policy, but to advocate for both the company and the customer. I hope Oakley will view this letter not as a complaint, but as an opportunity to reinforce the values that earned my loyalty for over two decades.

Not sure if they were having a bad day but the staff stayed off rolling their eyes and the…read moreproceeded to give me the silent treatment because I said I was just looking for now. I guess you have to spend money right when you enter the store to get treated like a human being

If I could give this place no stars, I would! Today (06/12/2020), at 5:30 p.m., my niece (4 years…read moreold) came in this store to get her ears pierced. The store attendant who assisted us was Deb (middle aged Caucasian lady with glasses). Deb was extremely rude and impatient the entire time. Let it be known that 98% of the kids who get their ears pierced are going to cry and even scream. She made many comments during the process, such as "if she screams in my ear, I'm not doing it" "if she kicks me, I'm not doing it" "if you cry that means you don't want to get your ears pierced". Right when she took out the piercing gun, my niece started to cry and said she's scared out loud. Deb tells her if you cry you're never going to get your ears pierced, then she says "well I'm going to help out at the front, call me when she's ready", put the gun down abruptly, and walks away! She literally could've just pierced her ears and it would've been over and done with. After her horrible service and this horrific experience, she ended up not getting her ears pierced.

After years of waiting, my daughter finally got to have her ears pierced for her birthday. So we…read moretrotted off to the Park Meadows' Claire's where we were greeted by the laughably rude store attendant. For no apparent reason, she was impatient, irritable and condescending. When it came time to do the piercing, she carelessly (and I believe, purposely) pierced my daughter's ear AT AN ANGLE. My daughter will have to spend the rest of her life with CROOKED EARRINGS! I am sorry your life hasn't turned out the way you wanted it to, Alex, but to take it out on an innocent 9-year-old is the lowest form of lame. A pox on you (and the store owner, who clearly doesn't give a crap)!