This was my first time ever working with a personal trainer, so I wasn't quite sure what to expect…read more Looking back, I'm incredibly thankful that I made the decision to work with a professional to help me achieve my fitness goals. Richard has been an outstanding trainer from day one. He is knowledgeable, encouraging, and incredibly patient. One of my biggest concerns when starting was managing my chronic back and knee issues. Richard took the time to understand my limitations and designed workouts that worked around those challenges while still helping me make meaningful progress. Not only have I gotten stronger, but my back and knee pain has been significantly reduced, if not completely eliminated. That's something I never thought would be possible. Today, I'm the strongest I've ever been, and I give Richard a tremendous amount of credit for helping me get there. He consistently challenges me while making sure I train safely and effectively. The facilities are top-tier as well. The equipment is high quality, everything is well maintained, and the gym is always exceptionally clean. I highly recommend Richard and this facility to anyone who is serious about improving their fitness and making a commitment to becoming stronger and healthier. Whether you're new to personal training like I was or have years of experience, you'll be in great hands. Five stars all around!

I've been training with Richard for over two years now, and it's genuinely been one of the best…read moreinvestments I've made in myself. Since starting with him in November 2023, I've gone from around 156 lbs to ~126 lbs while building and maintaining 90+ lbs of lean muscle mass. The progress I'm most proud of, though, is how much stronger I've gotten. When I first started, I could barely hip thrust the bar--now I'm hip thrusting more than my body weight! I'm stronger, leaner, more athletic, and so much more confident in the gym than I was two years ago. Richard is knowledgeable, encouraging, reliable, and genuinely invested in his clients' progress. His approach is personalized and focused on sustainable, long-term results rather than quick fixes, and he's always been incredibly flexible around my work and travel schedule. After 2+ years of consistent training, the results speak for themselves. I couldn't recommend him more!

After months of contemplating if personal training was worth the investment, my partner and I…read morestarted 2x week joint training sessions with Jason and have honestly never looked back. Jason structured our trainings around our personal fitness goals and is an excellent (and patient) teacher -- within just a few sessions, I was confident with workouts I never thought I could be capable of. Instead of a tiny confined area in the middle of a loud chaotic gym at a big box chain, I got to end my workdays at a private training studio seeing the same familiar faces each week. Jason is flexible with scheduling and is overall a great person to spend 2 hours/week with. (Shoutout to him making it a point to watch Physical 100 just so we could talk about new episodes during our sessions!) For anyone looking to get into training & prioritize your wellness, Jason is your guy!

I worked with Jason and Raise The Bar fitness to rent a bicycle for my home rehab post a hip…read moresurgery. Not only was Jason responsive, but his willingness to be flexible with my rental needs and timing was great. I appreciate his professionalism during a difficult time. I would highly recommend the company and equipment services!

Pretty small space but doesn't seem to ever get crowded. Check in is easy and the front desk staff…read moreare kind to walk you through and answer questions. Machines feel a little on the old side and the room is pretty warm. Shower facility could use more regular maintenance. Not bad for the price.

DO NOT USE THIS PLANET FITNESS I honestly don't understand…read morehow this location has so many 4- and 5-star reviews because my experience was one of the worst I've had at any gym. If I can give it a no stars, I would have. The biggest issue wasn't the facility--it was the management. The manager was unable to clearly explain the membership policies or billing practices and seemed unfamiliar with how certain charges were applied. Instead of providing straightforward answers, I received confusing and inconsistent explanations, making what should have been a simple conversation unnecessarily frustrating. The membership payment process is also misleading. Planet Fitness requires a bank account for billing and advertises that you can add a "backup" credit card. What they don't make sufficiently clear is that if they have to charge your backup credit card, they may assess an additional fee. That feels more like a penalty than a convenience and should be disclosed much more transparently. Given this experience, I cannot recommend this Planet Fitness location to anyone. Local store customer service was disappointing, including the store manager, was unhelpful, and the billing practices left me with little confidence in the company. For a publicly traded company (NYSE: PLNT), I expected far better professionalism, transparency, and accountability. If anyone from Planet Fitness corporate (hope Ms. Colleen Keating, CEO of PF, is reading this) genuinely wants to understand why this experience was so disappointing, I'm happy to explain the details and provide constructive feedback.

Really glad we found John for my mom. She's in her 60s, has had multiple joint surgeries, and was…read morerecovering from rotator cuff surgery when she started training, so finding someone who could work with her specific needs was really important to us. It's also been a big plus that John speaks Cantonese, so my mom can communicate with him comfortably. She's been training with him about once a week for a few months, and she tells me she feels stronger and has noticed improved range of motion. John also adjusted her exercises as she's improved. She tells me she has less lower back soreness and doesn't get as tired or sore doing everyday things. Even going up and down stairs feels easier for her now. He's been great with her, and I'm glad she's had a good experience with him.

I started personal training sessions with John a year ago at Raise the Bar Fitness in…read moreParkside/Sunset with a goal of getting back to running short distances. Before that, I had been unsuccessfully working with a virtual PT to recover from runner's knee, so I decided to try working with a personal trainer. That change really made all the difference for me. Not only have I been able address the imbalance in my legs & glutes, but I've also regained overall body strength. I finally feel like I'm back on the right track to rebuilding the muscle strength I lost after having two kids during the pandemic. The training sessions are fun, and John keeps things fresh by switching up and progressing the workouts so that it remains challenging while also addressing any new issues that come up. I also really appreciate his positive attitude and the fact that he works with you at a pace that fits where you are in life.

The employees are stellar - helpful, friendly, kind, etc. Francisco goes above and beyond to keep…read morethe place going, and the good vibes there I feel start with him and his infectious charm, caring, and humor. Jay in maintence is the hardest working person I have ever met, so kind and helpful. He hustles to keep the broken and malfunctioning equipment and wet area working and is much appreciate by us members. Lana has been extremely helpful as well. The renovations were extremely lackluster. Members were misled or outright lied to about what changes would be made to the gym and wet area. Construction, including jackhammering is still going on, we were told the project would take less than a month. I have videos of the noise reverberating through the wet area and breaking decibel levels for construction codes for San Francisco. The wet area is neglected to a dangerous and unhealthy level still. They claimed they "deep cleaned" it. The disabled lift for the pool and jacuzzi have bed been busted and malfunctioning or completely useless since I started there almost a year ago. They were to be replaced and were not! I have gotten stuck in the pool several times while it glitched. Once recently it broke completely. Thankfully my husband was there, and went and asked for Jay who managed to get it functioning and get me out. I wrote corporate, no answer. The entire building is not up to ADA gym codes and standards. There are loose railing, slippery dirty stairs and railings, mold growing from the spitters who can't follow basic hygiene rules even with a sign right where they usually spit under the lift chair. Then they fling water everywhere after spitting or snorting, and my wheelchair will not drive through the puddles. It is incredible dangerous. The locker room has no disabled lockers, and the one shower stall is not up to code for wheelchair users. None of the doors are up to code and have damaged my wheelchair several times. They refused to fix the broken women's locker room disabled stall's loose then broken toilet seat from September 2025 when I was first injured on it until May 2026 during the renovations. I was moderately injured the 5th time it slipped and one side fell into the toilet and I slipped off into the wall. There are uncovered screws sticking out of the wall connected to the stall next to it that have also cut me twice, and damaged my backpack. Do better, please! Communication there is dismal. No warning or planned closures, changes to schedules, etc. Yesterday the swim school was there when they are not on the schedule. Photos attached. In the summer we can barely use the pool. They have also showed up unannounced when the Potrero locations pool was closed, and allowed to hold classes without authorization displacing members. The worst part is upset members who try to swim in the lanes for the school or refuse to get out of the pool during swim class time, and they often scare the children or harass the swim school employees who are just doing their jobs! This happened yesterday, a man with flippers soaked a young child and the instructor by coming in their lane and splashing them intentionally. That area is chaos incarnate with no semblance of gym or pool etiquette.

Over the past 2 weeks on different days: - out of soap in…read morethe bathroom - out of sanitizer and spray disinfectant at all cleaning stations - out of paper towels at all cleaning stations - urine all over the floor in the men's bathrooms almost everyday In a place where patrons work hard and sweat alot, it is ridiculous that cleaning/disinfectant supplies run out. Cleanliness, health, and sanitation should be at the utmost priority at all times. Whether it's a cost-savings tactic and/or poor supply management, this shouldn't be the case at all public establishments especially gyms. And other 24hour fitness gyms don't seem to have the same issue. Obviously once in a while, one thing may run out but the high frequency of occurrences and the amount of different items running out is saddening.

Anna is supportive, focused, and challenges me every time we train. She's everything you could ask…read morefor in a coach..and really, really fun too. She switches things up in her routines and quickly adapts if certain equipment is unavailable. I've felt stronger and see my body changing since we've started. She's communicative and motivational, correcting posture and checking in. Highly recommend working with her!

I've been training with Anna for 13 sessions now and would recommend Anna in a heartbeat. Anna…read morecomes to my condo gym and designs workouts with the equipment on hand and at the level I'm comfortable with. I've had zero training beforehand and was afraid of the different machines and equipment at our gym, but now I feel confident and comfortable in the gym. Anna makes the time fly by, and I'm always sweaty and satisfied after the workout.

I found Dennis when I was ready to get back into weight lifting, and I'm so glad I did. His…read morelocation is super convenient, parking is easy in the mornings, and the private gym is always very clean and you don't have to share the space with a lot of people, which makes workouts feel focused and personal. After 10 sessions I already feel stronger. His workouts are challenging but doable, and I always leave feeling great. He also provides at-home workouts and nutrition guidance to help you stay on track. Dennis is kind, not pushy, and really focuses on making you feel comfortable and confident. I highly recommend him if you're trying to get back into the gym and need motivation and structure.

Dennis is awesome and makes sure to tailor your workout and diet to fit your lifestyle!read more

I highly recommend Functional Practice! As a healthcare worker, I'm on my feet for most of the day,…read moreso dealing with ongoing sciatica was really affecting both my work and everyday life. I had tried different approaches before, but I was still experiencing pain and discomfort. Since working with Functional Practice, I've noticed a huge improvement and, most importantly, I no longer have sciatica pain. I feel stronger, move better, and can get through long days on my feet without the discomfort I had gotten used to. I really appreciate their personalized approach and the time they take to understand the underlying issues rather than simply treating the symptoms. The exercises and guidance have made a noticeable difference, and I'm very happy with the results. Definitely worth checking out if you're dealing with chronic pain or mobility issues!

I came to Justine in constant back pain, "exited" from Kaiser's physical therapy and desperate for…read morehelp. She instantly seemed to know what my body needed to do better-in that moment, but also for sustained relief. She focuses on pain relief while also building strength and mobility that will make tomorrow better too. I have been lucky enough to work with her on and off since before COVID. She is able to adapt to how I show up each session, she intuitively figures out what my body is looking for. I went from being so frustrated with my situation to feeling empowered to make moves to feel better. She gives you things you can do on your own but if you can, working with her in person is the absolute best.

My review is for my appointments with Eddy (Personal Trainer)..As a mom and healthcare worker, I…read morecarry a lot, so my gym time is incredibly important to me. It's one of the few times I really get to focus on taking care of myself. Fridays are especially challenging for me personally, so I started scheduling my sessions in the evenings after a particularly stressful part of my week. Eddy has honestly been such a blessing. Even though I haven't really discussed with him how hectic my life can be, he's taught me different warm-up, breathing, and relaxation techniques that have helped me feel more grounded and relaxed. I didn't even realize how much tension I was carrying until I noticed how different I felt after our sessions. I'm relatively new to the gym, and Eddy is so kind and patient that I feel completely comfortable asking him questions. He doesn't just tell me what to do, he teaches me along the way, explains proper body mechanics, and makes sure I understand what I'm doing and why. I'm very grateful for my time training with him. Having a space where I can learn, decompress, and take care of myself for a little while has meant a lot to me all while he helps me reach my fitness goals. Thank you, Eddy!

I've had an increasingly frustrating experience with this City Sports location and finally decided…read moreto cancel my membership. The gym is consistently overcrowded, multiple machines are ALWAYS broken or out of service, and the sanitizing wipe stations are regularly empty, which is especially frustrating and unsanitary when you're expected to clean equipment after use. My cancellation experience was the final straw. I went into the gym to cancel and was told I had to submit the request by email, which I did immediately while I was there. My autopay processed before my cancellation was handled. I asked whether they could make a one-time exception and refund that payment given that I had already initiated the cancellation before the charge went through. Alyssa, the Operations Manager, called me regarding the issue and refused to make any exception and just blamed the old manager for the situation of the gym. I understand businesses have policies, but the way the situation was handled felt completely lacking in customer service.

I have been training with Becca for almost 6 months now and she's truly amazing. I've had several…read moreissues that I was in PT for which we discussed as part of my intake. She knew exactly what exercises I needed and I no longer need PT. I feel really strong and already feel the difference in how my clothes fit. She's super positive, uplifting, and knows how to make the sessions fun. I'm really enjoying my sessions and always feel so happy afterwards. Thanks Becca!

I was looking for a trainer who offered outdoor workouts and experience with women at different…read morelifestages. Becca has been so perfect for my needs. The park she works out in is beautiful and accessible. She's kind, non judgemental and builds workouts to push me to grow week over week. She's easy to talk to and also helps me to focus to really get the most out of my workout. She's reliable and professional and offers a lot of different options for her clients as a part of the program (the option to add group classes, partner workouts, etc.) As a bonus she goes out of her way to build community with her clients and she has an adorable dog.