Always top notch service Willing to go the extra mile…read moreespecially with children. Definitely recommend.

My husband took my 3yr old son there for a haircut. He was afraid and didn't want to do it, so my…read morehusband asked if she could just edge up around my husbands beard a little bit so my son would feel comfortable. She charged him $29 just for that and he has cuts on his face and neck. And my son left without a haircut because he still didn't feel comfortable there.

Horrible pedicure experience at Nan Nail Salon in New Hartford, NY. The "basic" spa pedicure costs…read more$50, plus an additional $30 charge for gel with French polish, which would be acceptable if the quality matched the price. Unfortunately, the staff appeared poorly trained, and communication was extremely difficult due to limited English proficiency, making even simple requests or feedback nearly impossible. I asked multiple times and ways for options for the base color of my manicure and no one could understand me until the owner came over to interpret. There was little interest in customer experience or service quality, and the overall appointment was very unpleasant. For the prices being charged, I expected far better professionalism, attention to detail, and customer care.

Although it was a bit annoying hearing the phone ring every 10 seconds and the lady doing my nails…read morewas the only one able to pick up I had an incredible experience, the lady that did my nails was very friendly, gentle and very talented with what she did, I was a bit upset they couldn't do 3D nails but she still did a fantastic job and provided great service even after she finished the nails she gave me a small back massage. 10/10 would go again but definitely need to call early and make an appointment because if you don't, you could potentially have to wait hours or until next day to get any service done.

Wonderful massage- my masseuse found my trigger points for stress-& alleviate them! I loved the…read morequality of the spa!!

Had a lovely visit with my friend for my 40th birthday. We both got manicures and were seated side…read moreby side. They had my rings cleaned in a solution which was a nice perk while I got my nails done. Both manicurists were lovely and friendly. Our nails turned out great and it was very relaxing. We got to relax in a calm and serene room while we waited for our nails to dry. Will definitely return if in the area again!

Had my first laser session with Mary yesterday, and I cannot say enough good things about it…read more Located in the New Hartford Shopping Center, the first impression you get when you walk in to the waiting room is very calm, clean, posh business. It's tastefully decorated - Mary also shares the space with Sandy, who does nails, spray tans, etc. Mary went over all of the paperwork and disclaimers of having the procedure. She tested a patch on my arm with her laser just to make sure I was comfortable before we proceeded (I ended up having my legs and underarms treated). Mary was test-driving a new laser, not her regular one, so my experience may be a bit different from others, but the laser was SO COMFORTABLE, there was barely any snapping on my skin. First, Mary smooths on some sonogram gel to the area she's treating, and then goes over with the laser. The laser gets a little warm, but the sensation isn't unpleasant. I've had laser in the past, and it was painful, to the point where at times I suffered burns on my skin. I was shocked at how painless this was. The whole process, full legs and underarms, took about an hour, although it seemed faster. I paid $250 for the session, although it will fluctuate depending on the amount of hair you have and the number of treatments you need, and what areas you are having treated. I thought Mary's prices were fair and reasonable, and I will definitely be back.

I have been going to this salon sporadically for years. I like that I can make appointments online…read moreand see what technicians are available. My 10 year old and I recently had manicures with Ni and Dawn. The service was exceptional and we will definitely be going back to them. Previously, I've had Mary for a pedicure and manicure and she was awesome. I am legally blind and sometimes need assistance finding things, everyone here is helpful and I always feel comfortable. The place is huge and they accept walk ins.

A friend and I went to Fashion Nails yesterday for pedicures and the experience was excellent in…read moreevery way. The place is clean and well organized. My pedicurist, Mary, was careful, thorough, and skilled. Also pleasant. The price was reasonable, and everything was easy. We will be back! Highly recommended.

Just a great place. Been going here for 30 years it's be some a family thing . My husband and his…read moredad went once a month. Always great conversation... Meet the best people.. Very professional..

The people themselves were nice not rude at all, can tell they had regulars and knew them. But the…read morelady that did my nails, it's as if it was the first time she was doing nails! There chunky and uneven, my thumbs length don't even match. She completely messed up my left middle finger to where she took off a side of it, leaving the other side done, and redipping the other side making the color different and chunky! My nails haven't even been on a week and there ready to come off, my pinky finger is catching my hair! My cuticles are completely messed up too, shredded. She didn't even fully put the gel dip on my nails so the sides are my actual nail color then the gel dip color. I will definitely not be going here again, waste of money!

My nails look flawless! Thank you Cool Nails!…read more I feel terrible because they only accept tip in cash and I didn't have cash on me. They have an atm outside near the American Eagle store but they were closing and trying to get out to celebrate their Fourth of July holiday. So, please BRING CASH. I got my nails done with a petite girl whose name I never caught. She was extremely quick and efficient. She did an excellent job with my $34 ANC nail dip manicure. She shaped it exactly how I wanted it with little direction and I didn't get that sticky-around the nail feeling that you sometimes get when your skin gets attached to the dip or gel. I love my manicure and would recommend coming here. They're located inside the mall toward the Macy's corner. They accept walk-ins and they do waxes as well. They have a lot of nail techs who work simultaneously so they can accommodate large groups of people. They have a ton of colors to choose from. My cuticles are very clean looking.

Very disappointed after seeing such positive reviews. My mom had regular polish on and they…read moreinsisted it was gel and up charged her for the removal. In addition they cut her cuticles 4 times until they bled and never said anything. I had the regular pedicure which again they changed the price. Would be concerned about the lack of sanitizing of tools between customers.

This is a great place and the people work very hard ! My favorite for pedicure and nails !read more

my experience here was something I will never forget my…read morenails were spotless and they even threw in a few clovers on my nails free of charge this experience was ameying and I loved it