We had a short time to find an assisted living or personal care facility for my elderly . We toured…read moreseveral facilities and really liked Northland Heights and our tour guide, admissions director Chris Kunst. The facility has lots of amenities for the residents and many of the residents were socializing in the dining room and the corridors and common spaces which we did not see in other facilities. Because of some physical limitations in my brother, we went for a smaller facility that would be easier for him to navigate but we appreciated Chris's willingness to work with us and will consider it for future relatives' needs.

We had no idea how to figure out senior care and Chris and staff were amazingly easy to work with…read morein an emotional time. Our mom had a respite stay for medical recovery. I am so happy we doing this place and have nothing but positive things to say!

My parents wisely decided to move to Friendship Village about 8 years ago and what a gift that has…read morebeen to me and my brothers. Over the course of a few years, my mom has moved to the memory care unit and my dad just recently has (thankfully) relocated to the health center where at 90, he gets the round the clock care he needs. There is a reason I have seen Friendship voted one of the best places to work in Pgh. - the attitude of each employee, from housekeeping staff to kitchen to nurse is remarkable. As the daughter of parents in care, I am able to reach out to any of the employees to get a report or ask for advice or help.The staff always replies promptly and with great empathy and concern. I can't tell you what peace of mind that is. I am never treated as an annoyance or a bother. People are genuinely glad to help improve the daily lives of my parents. In fact, at times I feel like our family is the only customer they have! The compassion and warmth of the staff is truly remarkable. My mom and dad are always up and dressed and clean whenever I drop in, and they are engaged with others at their level. They are treated with respect and dignity. I have even become acquainted with some of mom and dad's neighbors from when they lived independently. It is a very warm and welcoming community and I hope some day I can afford to be in a place like this so my daughter has a light heart and little burden when I am older. :-)

my parents moved in recently. They literally spent every cent of their money to move into this…read moreplace, over $1 million just for the entrance fee. They for every single activity, every ride, anything extra that they wanna do. The apartment is sort of crappy the sink is broken. The dishwasher has broken. The toilet has broken and it takes forever maintenance. There is the leadership and no one seems to know in charge of what. please do not sell your home and give up everything you want to live in this place. It's definitely not worth it.