I ordered an item on-line and went to Lowe's Ogdensburg (2001 Ford Street Extension, Ogdensburg,…read moreNY) after receiving a notice that the item was ready for pick-up. My wife and I did some in-store shopping after getting our pre-ordered items from Lowe's self pick-up area. Staff in the store constantly watched me and my wife and aggressively made their presence known to us. (How often are you in large stores when you can't easily find an employee to help you?) Staff at Lowe's Ogdensburg were hovering around us during the entire time we were in this store. From a distance, one employee would yell, "Can I help you?" A few minutes later this annoying behaviour was repeated by another employee, one after the other, with about a total of five staff members watching us and behaving inappropriately. Soon it was obvious store staff weren't interested in helping us, but rather were watching our every move as we looked at different products in their store. It was more than just annoying; staff was being disruptive to our browsing and making it obvious that they were watching us. A male employee came over to us with a fake smile on his face. Soon as this employee got my attention he aggressively demanded to know where I had parked my car. This male employee asked me the make and colour of my vehicle and where we lived. Next, he demanded to know where I had parked my vehicle while stating, "I want to make sure that it's not parked somewhere it shouldn't be." This employee wouldn't leave until I told him and then he immediately departed the store looking for my car in the parking lot. Lowe's was almost devoid of customers, so I'm sure that finding my vehicle in the parking lot wasn't difficult. A short while later this same male employee comes back and states to me, "It's not your vehicle. I found the car and it doesn't belong to you". When I simply shook my head in disgust he added, "Where it's parked is okay!" He didn't want to believe that this expensive late-modeled car belonged to me. I had chosen about $100.00 worth of products to buy and placed everything on the counter. At the cash register a female employee loudly demanded, "You have to pay for everything." Next this rude female employee demanded I show her my driver's license before she would scan the products I was buying. The cashier defiantly said, "I want to know who you are." This cashier again very loudly stated, "You have to pay for everything." I was wearing shorts with empty pockets and a t-shirt. Also, I wasn't carrying any bags. Just what did she think I was trying to swipe, a wooden toothpick? While I realize theft is a problem in many stores, I don't steal. Why I was targeted for this type of abuse from staff at Lowe's is beyond me. I'm honest and only wanted to buy a few needed items, not sold at their stores in Canada. Given what occurred I won't be ever going back to Lowe's in Ogdensburg or anywhere else in the USA. Lowe's you have now lost a Canadian customer forever.

In October 2017, I paid Lowe's in advance to install 23 replacement windows--four need to be…read morereinstalled, and the installer voided the warranty on the other 19, all of which need to be replaced. In the past 8 months, I've made 50 phone calls to Lowe's, but the windows have not been done. They are intentionally dragging their feet, hoping I will give up.

My first visit to this Castle building centre Looks like a…read morequiet place but they have much to offer builders and DIY enthusiasts At this time I was only looking for a manual tool for removing old grout from tiles. They had exactly what I required at a reasonable price. Once inside one must explore. There were doors, windows, flooring, tiles and siding. Interesting selections available in store or readily available from their suppliers Did not have enough time to see more There will be other visits as the home projects that are still ahead in our home Staff was helpful and knowledgeable Location is handy with a reasonable parking area Great!

Beach Hardware is a very local level hardware store. It used to be a Home Hardware until last year,…read morebut the owners want to retire, and there is stiff competition for hardware stores - even in this relatively small town. When the Home Hardware sign was taken down, the Beach Hardware store went up. This place has been a hardware store since 1980, so they were well established. However, the building this company is housed in has been sold, and this company is liquidating everything in the store. In the spring of 2023, they hope to open Beach Small Engine and Repair in its place. For further info, you can take a gander at their website: https://www.beachhardware.ca/ They have not closed the doors yet! But there's not much left, compared to what they did have. Thank you Lewis and Lynn Beach for many good years of hardware shopping! Good luck in the future.