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    Ashley Store

    2.2 (43 reviews)
    Closed 10:00 am - 8:00 pm

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    4 years ago

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    7 years ago

    I want nice furniture at a reasonable price. Sales staff very knowledgeable and friendly.

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    Strikeforce M.

    Thanks for sharing, Lisa. Sharon

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    7 years ago

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    Thank you for taking time to share this feedback, Amy! Sharon

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    11 years ago

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    6 years ago

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    8 years ago

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    Thanks for your feedback, Frank... Sharon

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    7 years ago

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    6 years ago

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    Thank you Veronica! -kl

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    9 years ago

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    Thanks for sharing, Joshua!

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    9 years ago

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    6 years ago

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    We sincerely appreciate your review, Brad! -md

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    7 years ago

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    Page 1 of 2

    Ask the Community - Ashley Store

    Review Highlights - Ashley Store

    We bought a new kitchen table and bed set at Ashley Homestore in Terre Haute today.

    Mentioned in 2 reviews

    Read more highlights

    Glidden Furniture

    Glidden Furniture

    2.3(4 reviews)
    4.9 mi

    We have used Gliddens Furniture for more than 40 years. Always loved what we bought and service…read morehas been great.

    I paid too much for a crappy couch and their "customer service" is abusive. I wanted to support a…read morelocal business so I overpaid for a comfortable couch, thinking at least it would be high quality. Within a couple of months, one of the arms broke. They sent out a person to see if it the repair would be under warranty. My husband was there and said I needed to call them to follow up. I did. They said the repair was under warranty, but they couldn't schedule to fix it for a while. Ok. I called back a few weeks later and they said it would be repaired, but I needed to talk to someone who wasn't there and I needed to call back another time. Repeat 5 times. The sixth or 7th time I called, they said, "You broke your couch, we aren't fixing it." My first response was confusion. I tried to understand why the story changed, but the lady said she didn't know or care what anyone else told me, they weren't fixing my couch. I talked to the manager who wouldn't address the change of story, but agreed to cover half the cost of repair. Ok. Whatever. But this time, over 6 months had passed. They never confirmed my address and I forget to tell them I had moved. The people picking up the couch went to the wrong house, but my new house was close by, he called and came to the correct location. I apologized profusely. No problem or so I thought. When the couch came back two weeks two weeks later, the other arm was broken. I told him I didn't think it was like that when it left. I asked what we should do. He didn't answer and I repeated, "I'm not sure what to do." Then he got really angry and said, "I knew you would be like this because of how you acted before!" "What?" He started yelling at me about sending them to the wrong house. He said they would just eat the cost and left, but then as he was stomping across my yard, he yelled, "You'll hear from our lawyers because you refused to pay!" "What?" I told him I would happily pay right now, but I would just like a note on the receipt that the arm was broken so I could deal with it later. He said, "See! You're refusing to pay!" He was in my driveway at this point so I went in the house and called the store. I was home alone with my young daughter and legitimately feeling afraid. The guy at the store said he wasn't over him so there was nothing he could do. I told them I was scared because he wouldn't leave my driveway and offered to pay over the phone. He said he couldn't take payment and that if I just stayed inside long enough, the guy would leave. Are you kidding me?! I called the manager the next day. She wouldn't acknowledge that they ever changed their story. She never really acknowledged anything that happened and said I shouldn't have been afraid of the delivery guy because, "he might have been yelling at you, but he's not violent." Um, yeah, because I should know that somehow? And seriously, even so, I'm a fairly small woman. If someone twice my size is standing over me screaming at me, I would consider fear a fairly normal human response. My neighbor saw him yelling in the driveway and came over after he left to check on me. I asked if she would like my neighbor to call as a witness. She said I could have him call if I wanted to, but she didn't think it was a good idea. So she's clearly not interested in what really happened or fixing anything. She was also upset when I told her I was recording the phone call. That seemed bizarre to me. Like if I thought I was in the right or the most reasonable person, I would want it recorded - which is why I recorded it! From my perspective as a small business owner myself, no one at Glidden communicates with each other and no one sees themself as a representative of Glidden. At one point, the delivery guy - who is a Glidden- said that the company messed up the address, but that was Glidden, not him. If they didn't personally do something, it's not their problem. This problem compounds because there is no feedback to improve processes. Things like always confirming addresses, keeping notes of customers' calls, some kind of process for low level employees to handle or pass along disputes/complaints, etc. I will certainly never go back.

    Ashley Store - furniture - Updated May 2026

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