Great customer service everything explained quite thoroughly. Found the perfect setup for me and I…read moream very happy with everything.

Bryce (the regional manager, filling in for the store manager that day) helped me and my husband…read morepick out a mattress yesterday. He is fiercely intelligent as well as good-natured, and strikes just the right balance between helping/telling/explaining/selling and letting you just look around, test out the beds, and think and talk it over. He is conscious of the customer's budget and will not simply sell the most expensive items or add-ons; he readily says what he thinks is a good deal or investment or not (based on the customer's situation: how long you'll use the mattress, whether you want organic fibers or not, etc.). He strongly believes in his company (e.g., their giving-back program for pancreatic cancer) and seems truly happy and proud to work there; he's honed his expertise there over 6 years now. I can honestly and very happily say that the 45 minutes we spent in the store with Bryce were highly enjoyable. How different from what I had expected when I added that errand to my list: go buy a thing to sleep on! My sincere hope is that the other folks at Mattress Firm recognize what a gem they have in Bryce -- he is really something special. Right, not to mention that the company offers a 100-day trial period with your money back at the end if you're not happy with your purchase. What else could you want? "MattFirm" and especially Bryce are committed to getting you the right mattress!

We went to look electric recliners. The salesman met us at the door and took us straight to what we…read morewere looking for. We had to wait for delivery because of the snow. Our decision.

I have been a customer for many years and have ALWAYS gotten quality furniture and great customer…read moreservice. We have purchased bedroom sets, dining room furniture, mattresses and misc. other things. Ask for Doug, he is the best! I refer all my friends and family to him. My daughter recently purchased this Broyhill sectional and I loved it so much I bought one also in a different fabric. Stop in and look around, they have a huge inventory.

We purchased a bed and chest on October 5th, they told us it would arrive in 6-8 weeks. It is now…read moreDecember 16th and we just called and they made an excuse as to why they've delayed it for the fourth time. If we are to receive the items we order on 23rd (which seems unlikely because they've already delayed it 4 times) it will still arrive 4 weeks after we were told they'd be delivered. I wouldn't recommend purchasing anything from this store because you are likely to not receive your ordered items.

Very disappointed! They are dishonest about the warranty's and delivery of furniture. They say 4…read moreto 6 weeks but it's actually over 3 months before you get what you buy. They tell you they honor the warranty and service agreements to get more money from you but when it comes to actually doing it they don't honor it. The people working there are rude and nasty when questioned or don't even answer the phone at all. As far as the value of the furniture for what you pay, it's way over priced. Do Not Recommend going here at all! If I could give it 0 stars I would.

They buy most of their matresses from ?? Told us it was being built, that was a lie a worker told…read moreme. They only build custom matresses. They also charge a 50 delivery fee and fine you on their 60 day return trial of $169.00 plus other fees, not chump change either. They are a sham.

Great quality mattresses and fantastic customer service! Highly recommend Sterling Mattress…read moreFactory! cant beat the price.

Great service and knowledgeable staff! They meet with customers one family at a time which allows…read morefor a personalized shopping experience. You can call in advance to schedule an appointment. We called from outside the store and they were able to see us, but I recommend making an appointment to ensure mutual availability.

From the owner: Up to 50%-80% off traditional retail prices! As little as $40 down takes home a mattress today!…read moreSame day delivery available. A different mattress buying experience. We're focused on You. Your time. Your exact needs. Its all about YOU!

We had the house fire in October and, thanks to great insurance, we were well covered. That being…read moresaid having to toss 80% of your stuff and redo most of your home is still a very overwhelming prospect. So, Thanksgiving weekend I wandered into the Better Night Sleep Center in Farmington, in a funk and overwhelmed, just trying to see what's out there. I was greeted by Gina, one of the owners of the store. I gave her a rundown of what happened and how we needed to buy several mattresses. You would think she would latch on to the "Need to buy several mattresses" part, but she didn't. She talked with me about the fire and was really kind and caring about what we were going through. After talking for a bit she showed me a few of the mattresses that would work for us, showed me their sales, and I told her I'd come back later with my hubs. That evening my hubs and I came back to look things over and quickly picked out mattresses for the kids. Gina showed us a Posh + Lavish mattress that was on sale (40% off, be still my little heart, I LOVE a good sale!) and it was like sleeping on a cloud that still supported you in every spot you needed. We had never even heard of the Posh + Lavish brand but we were sold very quickly, lol (and it truly is an amazing mattress!!). As we were shopping for mattresses Gina offered to throw in sheets for each bed (including Bamboo sheets for us, to which I am now thoroughly spoiled and will never again use a different type of sheet) as well as a weighted blanket each for my hubs and I (honestly I really think she just wanted us to be able to rest peacefully with all we had been going through, she just has that way about her). They have been incredibly kind, helpful, and understanding the whole time. Even the delivery guys had nothing but good things to say about their bosses! All in all, Better Night Sleep Center is our go to mattress store from here on out and I highly recommend them to anyone needing a new mattress!

From the owner: We are the only Elite Tempurpedic dealer in Southeast Missouri. This means we offer the finest…read moreselection, service and satisfaction for Tempur.

Looking for a good support well built mattress for all of our medical concerns! The salesgirl…read moreNicole was absolutely awesome, she wasn't pushy at all, very knowledgeable, and helpful! She let us make up our own minds, but addressed all of our questions and concerns! Would highly recommend this place to buy a mattress, and ask for Nicole, she won't disappoint you! Ronnie & Peggy C.

My husband bought a super expensive online bed from Sven and Sons because he was needing a firmer…read morebed for his back. It was horrible!!! It was like sleeping on a brick wall! I hated it!! I told him he could send my mattress back. We went mattress shopping at Happy Zzz's and met Nicole the manager. She knew exactly what to recommend based on me just telling her my preferences. The Temperpedic pillow she sold me is amazing! I have slept super good with my pillow and can't wait to get my mattress. My husband finally decided to go back and actually buy a bed he can lay on and try out. Nicole was again super helpful and had great suggestions. We bought two mattresses from Nicole for our adjustable bed and can honestly say it was money well spent. We will definitely recommend and go back to shop at Happy Zzz's. Local business and definitely worth the prices. You won't find better customer service anywhere else.

Awesome people! I love going in and seeing everyone! You are always greeted with a smile and they…read moreall go out of their way to help you find the furniture you need at a fair price!

found the perfect living room set. they delivered and set it up. delivery driver reviewed all the…read morefeatures and made sure everything worked. highly recommend

These folks are friendly, knowledgeable and well stocked. Many styles to choose from as well. I…read morepurchased a mid-century modern loveseat and chair at a great price. How great? Well, I found the same loveseat at a "discount" online store and the price was $210 more than HSW. Ended up buying 3 pieces from this place and walked away feeling like it was money well spent! Highly recommended!!

Fantastic local business people. Opened early and stayed late for us and were willing to work with…read moreour budget and treat us especially kind. Have purchased four fantastic mattresses, a sectional, and oversized chair. All 5 star quality. Hidden gem!