TL;DR Over-priced, over-pressured, under-delivered.
1. I get that furniture is a sales-driven industry, but holy cow walking through this store was awful. Tag-teamed by all of the salespeople walking the floor, it was hard to breathe let alone pick out some furniture in peace.
2. Once we selected the pieces we wanted and went through the process of payment and signing the bill (which we were told was non-refundable, by the way), we were given a delivery date, almost 2 months out. This delivery date was not honored and when we called to check in on the said date, we were told that the furniture was "definitely on a truck somewhere in Arkansas." Huh, for a company that prides itself in providing their own transportation logistics you would think that they would know where exactly it was.
Overall would not recommend and will not be shopping at Ashley again. read more