I was seen at the Urgent Care Facility. Nearly two weeks later, I have not received a statement…read morethat I can submit to insurance because they are "upgrading their IT system." Have been waiting on hold for an hour today and counting. I paid hundreds of pounds for the visit and I cannot submit for reimbursement. Not really acceptable, is it.

Absolutely wonderful efficient service. I took a tumble on Oxford Street and hurt my arm. Less than…read morean hour start to finish, includin X-ray and being fitted with a sling. Great referral from the Savoy Hotel concierge.

Used to be excellent from 2000 to 2011..since then downhill.. Covid has exacerbated the downfall…read moreand over capacity of residents in new build in area..really disappointed with response times and no face to face appts anymore..months to get blood tests..constant prompting to receive email response..can't get through on phone..surgery changed hands and management and since then not good..not staff fault..needs more funding..more staff..larger capacity of staff and rooms to cope with huge influx of new residents. A new surgery needs to be provided on peninsula and surgery should advise patients what local peninsula pharmacies can offer under nhs..blood tests??

I have to agree with all of the above comments but sadly as of the past few month the service…read morequality has dropped significantly since a change of management. I have had to resort to going to the A&E for trivial matter because of over a week's waiting period to see a doctor. Getting access to see the doctor is becoming an issue! The nurse there is very helpful though. And a few of the receptionists could be a little more courteous.

They don't have early morning, late evening appointments…read more And the appointments that you do get are limited to 10 minutes as stated on about twelve posters all over the waiting room. And I get a different gp with every appointment I go to. Now I hear that this is fairly standard and I normally wouldn't be bothered by this cause Im not normally sick. But with my Crohn's I need to do follow up appointments with them instead of going to my specialist in Harrow. And so they make life difficult and frustrating. And some of the doctors are smart asses who know nothing of IBD's. Grrrr.

This is an excellent surgery, Dr Rodrado saved my life in 2015 and all the staff in my experience…read moreare excellent, doing a very challenging job with great patience and care . I'm very grateful to have such great care in London.

The surgery building looks very old and parking is problematic in the area. The two staff members…read moredealt with were cheerful and polite. Once the Coronavirus pandemic is over and the NHS gets back to normal a modern facility would improve the environment for both patients and staff.

Great surgery! Having tried two other ones up the road I can honestly say this is the best one…read more Very easy to book appointments, they have a walk-in surgery Monday to Thursday from 9.00 till 11.00 so you can just pop by if you do not have one, never seem to have to wait very long to be seen, doctors very professional, listen to you and they do not rush you out of the door. Tuesdays opened late till 8pm. Very clean and modern interiors. Cannot recommend it highly enough.

This isn't my regular doctors but if I'm unable to book an appointment with my doctors then it's…read moregood to know there's a walk-in clinic near by. This is the third time I've been here and I've never had to wait no more than 90 minutes which I think is pretty good compared to waiting in a hospital. The staff at reception are not very welcoming but the doctors I've seen are really nice. One Bonus is free onsite parking

Excellent walk in center and doctors due to close at the end of March meaning 6000 people have to…read morego elsewhere which is proving difficult the local MP has got involved to keep the place open as also the local community

This busy surgery is set back from Balham High Road and offers a range of medical services and…read morefacilities. They have nine doctors and inclusive opening hours, with appointments available on Saturday mornings. Till 8.30 pm on Wednesdays and from 7am three days a week making it convenient and easy to visit. Unlike many doctors in London you are usually offered an appointment the same day and the helpful receptionists and administration staff will do their best to accommodate you. The surgery is slick and efficient and the staff are always friendly and honest. If you live locally I would recommend that you sign up with these doctors immediately

Bureaucratic NHS bullshit…read more Visited Tuesday (have been sick for 4 weeks). Takes a swab of my throat, tells me to call Friday. I call Friday. They tell me I needed to call before noon. They tell me to call back Monday. *I tell them to piss off. *i didn't tell them this. I just died ever so slightly more inside.

Very pleasant surgery. Reception staff is not the friendliest one but the doctors seem to be…read moreknowledgeable, nice and caring. I have needed them twice and they have been efficient and helpful. The appointments seem to be more or less on time. I rarely waited more than 10 minutes past my scheduled appointment. You have to book in advance but they do give you an option to be seen on the day if urgent. I actually find the level of service at this surgery to be quite good.