I was seen at the Urgent Care Facility. Nearly two weeks later, I have not received a statement…read morethat I can submit to insurance because they are "upgrading their IT system." Have been waiting on hold for an hour today and counting. I paid hundreds of pounds for the visit and I cannot submit for reimbursement. Not really acceptable, is it.

Absolutely wonderful efficient service. I took a tumble on Oxford Street and hurt my arm. Less than…read morean hour start to finish, includin X-ray and being fitted with a sling. Great referral from the Savoy Hotel concierge.

Someone close this hole already. Stay away from this GP…read moresurgery unless you enjoy wasting your time. Getting through on the phone feels like winning the lottery, and even something basic like a sick note turns into a mission because everything depends on grabbing one of their precious, limited slots. Apparently, only a tiny number of people are allowed to be ill each morning and afternoon, because once those appointments are gone, that's it. No flexibility, no effort to accommodate, just "try again tomorrow" as if people's lives revolve around this system. Honestly, it's impressive how something so essential can be run so poorly. Apologies for my English, but the service here is beyond frustrating.

They don't have early morning, late evening appointments…read more And the appointments that you do get are limited to 10 minutes as stated on about twelve posters all over the waiting room. And I get a different gp with every appointment I go to. Now I hear that this is fairly standard and I normally wouldn't be bothered by this cause Im not normally sick. But with my Crohn's I need to do follow up appointments with them instead of going to my specialist in Harrow. And so they make life difficult and frustrating. And some of the doctors are smart asses who know nothing of IBD's. Grrrr.

This isn't my regular doctors but if I'm unable to book an appointment with my doctors then it's…read moregood to know there's a walk-in clinic near by. This is the third time I've been here and I've never had to wait no more than 90 minutes which I think is pretty good compared to waiting in a hospital. The staff at reception are not very welcoming but the doctors I've seen are really nice. One Bonus is free onsite parking

Excellent walk in center and doctors due to close at the end of March meaning 6000 people have to…read morego elsewhere which is proving difficult the local MP has got involved to keep the place open as also the local community

If you are lucky enough to be able to register here than you can be safe in the knowledge that you…read morehealth will be in the best possible hands. I wish that I didn't have to move from this surgery as it is the best I have experienced in London. It is a small and friendly surgery where the receptionists are very pleasant and helpful. They also open at either 7.30am or 8am in the mornings and 9pm on Tuesday which avoids the whole hassle of taking time off work to visit the doctor. My doctor was Dr Ana Viejo who was fantastic and on the one occasion I couldn't see her, I had a terrible throat infection and the practice manager on walking through the reception could see my discomfort. He then immediately saw me despite not being on duty as the doctor I was due to see was running late. Efficient, friendly and as pleasant as going to the doctor can be.

The Porsche driving doctor in charge of this surgery does not give a flying... about patients. Golf…read moreclubs and his car are all that matter. You'd be better off self medicating. Amongst my complaints are incorrect diagnosises, incorrect prescriptions being issued, the doctor constantly missing appointments (mostly due to his supposed illness - but that is where the golf clubs come in) and insisting that my 8.5 month pregnant wife walk 2 miles to get £10 from a cash machine when I had already said that I would personally bring the cash round straight after work.

A good doctors surgery that I was annoyed to have to leave. You never have to wait too long to be…read moreseen and there's a handy pharmacist just next-door. A family planning clinic is also situated on site.

Used to be excellent from 2000 to 2011..since then downhill.. Covid has exacerbated the downfall…read moreand over capacity of residents in new build in area..really disappointed with response times and no face to face appts anymore..months to get blood tests..constant prompting to receive email response..can't get through on phone..surgery changed hands and management and since then not good..not staff fault..needs more funding..more staff..larger capacity of staff and rooms to cope with huge influx of new residents. A new surgery needs to be provided on peninsula and surgery should advise patients what local peninsula pharmacies can offer under nhs..blood tests??

I have to agree with all of the above comments but sadly as of the past few month the service…read morequality has dropped significantly since a change of management. I have had to resort to going to the A&E for trivial matter because of over a week's waiting period to see a doctor. Getting access to see the doctor is becoming an issue! The nurse there is very helpful though. And a few of the receptionists could be a little more courteous.

Great surgery! Having tried two other ones up the road I can honestly say this is the best one…read more Very easy to book appointments, they have a walk-in surgery Monday to Thursday from 9.00 till 11.00 so you can just pop by if you do not have one, never seem to have to wait very long to be seen, doctors very professional, listen to you and they do not rush you out of the door. Tuesdays opened late till 8pm. Very clean and modern interiors. Cannot recommend it highly enough.

As medical centres goes I have to admit this is the best one I've been to! Probably bias as I've…read morebeen a patient here most my life but I've never had a problem! I've always managed to get an appointment if not with my doctor then with a doctor within the centre. And the staff from reception/admin to the nurse up to the doctors are friendly and basically do not treat you as a number but takes the time to give you the best service they can! This is an NHS medical centre and will take new patients within their area.