Very busy surgery. Reception staff are always 'too busy' to be helpful or nice. The whole 'its so busy' excuse for poor service is possibly OK once in a while as things are busy, but, I have never rung the surgery and not been made to feel like a complete hindrence for needing to see a Dr as obviously Im contributing to this very busyness they are experiencing. I need to see a Dr maybe about 3 times per year.
If you are new to the area, definitely try and register at another surgery as you will always be made to feel very grateful for actually getting an appointment read more