We gave Dale a call when our refrigerator wasn't cooling properly. He diagnosed the problem over…read morethe phone by asking a series of questions and gave some free tips on how to fix it ourselves. Advised us to call him back if unsuccessful. We tried out his suggestions and the refrig is now working just fine. Very pleased with his prompt reply and offer to help.

Dale came up to look at a broken washer, at my rental, something I wanted fixed. He told me the…read moreboard was bad and not to bother fixing it. I pressed on as to the cost. Only answer it's not worth it. I've done some of these diy and it's a $90 part and 20 minute job. He charged $80 for the call, because he took 5 minutes to clean lint from the vent on the dryer. I called and talked to Dale about this and he just yelled at me and hung up. I highly recommend avoiding this business.

Great service for my dryer that just stopped heating up. They were prompt and just such wonderful…read morepeople.

I have used these guys twice and am about to call for another service on my microwave. They are…read morevery good and are professional and responsive. They also don't charge an arm and leg. So if you need an appliance fixed I highly recommend them!

John Kahle rescued us when our hot water heater broke last night (it was old)…read more He fixed it today!! Yes, you heard me..TODAY. We replaced it, and he got everything hooked back up.

My garbage disposal had a leak and needed to be replaced. I called Kahle Plumbing on Tuesday…read moremorning and they were able to replace it the next day. Matthew arrived on time and was very pleasant! Their price was reasonable and he provided quality work. I will definitely call Kahle Plumbing again!

We needed 2 new thermostats and were quoted $275 plus labor. What was installed were two lower…read moreversion Honeywell T4 thermostats that, at best, sell for $69-$89 each. We received a bill for $706!!! We were raked over the coals by disreputable business practices. On a positive note, the Tech, Mike was great. Avery has forever lost our business and we have moved on with a reputable company for new Heating/Air/Dehumidifier.

We had an issue with our propane backup for woodstove furnace (which heats hot water that…read morecirculates through the house). Not standard equipment. Avery H&AC was able to schedule someone quickly the week of Thanksgiving. Tech Richard Nixon (yes, that's his name) had never seen a system like it but quickly evaluated the problem and fixed it. Thank you, Richard, for saving Thanksgiving! PS. Appt. scheduled between 8-10 am and Richard was there at 8:10. Couldn't be more pleased.

Jamie is awesome he comes and tells you exactly what you need to do whether it needs to be repaired…read moreor whether it's time to get a new one low prices and just really nice to deal with

Update: Initially Elite called back quickly. Repairman…read morearrived on time. Seemed knowledgeable. $150 for a house call & "minor" (as he called it) repair. We were happy... seemed reasonable. After he left, wife tried to use Dryer... no heat. He hadn't even checked to see if it was working. I called... no answer. Left a message. No reply. Called again next day.... no answer, another message. Later that day I sent a text... still no reply. VERY UNPROFESSIONAL. DO NOT USE. I guess he's really only in it for the initial call and charge... not a repeat customer or recommendation. Would have been a 5-star review, then a 2-star. now a 1-star.

So,I agreed to a $95 service fee ,he answered his phone promptly after my call,came over,assessed…read morethe need for a computer part(mother board) as he leaves he asks for a $360 check and says the part should be here b here as soon as Friday(3days away) or the following Monday July 3rd.July 7th he calls to say my parts are in a warehouse in kingsport( but he will call this company,who he has used 5 yrs .with only 1 other problem) and that he will follow up with a call to this company in Chicago to reorder if necessary.We are now 4 days from 2weeks that I am without my repairs and $360 is not in my bank account. Later today,Sat.7/8/23 I will again attempt to hear from this man. I am appalled at such a no care attitude,when a simple text message to keep me advised would've made me happy.Its 3am Sat.and thinking about this has kept me up planning next step. I read another customers complaint and it seems this is how he operates sometimes.He was referred by people onMr.City in the know,he and one other guy. ..hoping he has some sense of conscience to make it right. I care for my infirm wife(which is exhaustng) and added pressure at this time of our lives(we are both in our 70's).

Mike cleaned our carpets last week. We had damage that i thought was going to be there forever. We…read morecan't see a trace of the damage and all of our carpeting looks as good as the day it was installed. We will always use Mike's in the future. Bob Bruton

The carpet cleaner was punctual, friendly and competent. He did an excellent job and was in and out…read morein quick time.

Excellent response time. Great customer service and very reasonable pricing. We will be using…read morethis company again. It is very difficult to find electricians in our area, so we really appreciated their services.

I called James Kennedy for a quote to install an outdoor 240 volt outlet for an Electric Car…read moreCharger at our vacation home in Blowing Rock. James set an appointment for the following day to come and inspect the job. He showed up on time (even texting me when he was on the way). He spent time examining our service panel and taking all the necessary measurements for the job. During his time here he answered any questions I had and made sure he understood what our expectations were. He explained what he would be proposing and said he would provide us with several options. When he left he said he would email us detailed estimates no later than that weekend. As promised he emailed it to me right on time. Ironically, in spite of how very pleased I was with our interactions and James's professionalism, I never proceeded with the project. For the few months we are here and with our limited miles driven, I couldn't justify the expense, especially since there are several free chargers located relatively nearby. I will conclude by saying if I were in need of services from an electrician, James Kennedy would be the first person I would call.