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    Ashbourne Home Centre

    5.0 (2 reviews)
    Open 10:00 am - 6:00 pm
    Updated over 3 months ago

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    Carpet Express - Carpet Express Logo

    Carpet Express

    1.0(1 review)
    19.0 kmCabra

    In December 2024 we went to Carpet Express, Omni. Our reason for engaging with them was that we…read morewanted to keep the business local. We ordered wooden floors for a number of rooms for an apartment as well as two mattresses. The process went smoothly, we picked the flooring, and it was put down as agreed. HOWEVER, within a number of months the floor started to bulge and we immediately contacted Carpet Express. The representative visited after several telephone calls/emails and for some reason indicated that the issue was as a result of moisture even though the bulge in the floor was about 12 ft away from any window. They advised that they would not fix the floor unless we paid 120 euro as the issue occurred just after the guarantee time of 3 months. We contacted them again multiple times by emails (6 in total), eventually a member of the team (Leo Martin) reverted to advise that they would organise to trim the expansion, so we were asked to agree a date. Post multiple further emails no response was ever issued to agree a date/time to trim the wood. My husband also called into the shop at Omni and was promised by another member of the team (Conor) that they would review (he agreed that they would fix the issue without charge if there was no dampness, if there was dampness that they would fix it but we would pay for it) - no follow up was forthcoming even though we contacted Conor Martin by text. The customer service for this company is non existent and I would never ever engage them to do any work in the future for us nor would I ever recommend their services. We are absolutely disgusted with the way we have been treated.

    From the owner: We specialise in high-quality, budget-friendly flooring for homes and businesses across Ireland…read more Visit our showrooms in Dublin and Kildare or let us come to you - completely free.

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    Carpet Express - Unit 1b & 2b, Santry Hall Industrial Estate,Swords Road,Santry,Dublin 9

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    Unit 1b & 2b, Santry Hall Industrial Estate,Swords Road,Santry,Dublin 9

    Ashbourne Home Centre - furniture - Updated June 2026

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