ocado damage my car on deliverty and they dont taking resposavility of it,…read more they dont want to fixed and the damage the car on my private property, mmake sure you dont buy from them

Ocado is an online supermarket and is probably one of my favourite grocery retailers mainly down to…read morethe customer service and information, as well as the product range. I've tried numerous online delivery services now from Britain's major supermarkets: Tesco, Sainsbury's, Morrisons, Asda and Ocado with Ocado being amongst the best and Sainsbury's being amongst the worst, one of my favourite parts of the Ocado service is how they keep the customer informed, you can change your order until hours before delivery and then you can download a receipt and see what items are coming even before your order comes, for example you can see if any substitutions have been made in advance of your delivery. The product range at Ocado is also very good and includes items from brands such as PieMinister, Watmuff and Beckett and Wilkin and Sons, the gluten-free range especially impresses me with multiple products I cannot find elsewhere. Ocado also sell Waitrose own brand products which is pretty cool, including the likes of a cottage pie and stonebaked pizza, which are both gluten-free. Ocado prices are a little high in some areas, mainly on items which I've found hard to source down including the ones mentioned, but the prices remain competitive in terms of the basic essentials, with a standard own-brand 4 pint of milk costing either £1.09 or £1.10 as of July 2018. On past experiences, Ocado deliveries always tend to be either early on time with the drivers polite, they even offer a scheme to return your old bags to get the "bag tax" back, which is 5p per bag in the UK. Ocado also make it easy to apply a refund, which is something I've found hard which other brands such as Sainsbury's, Ocado have an online selection tool where you can ask for a refund on certain items and state why with no need to wait on hold and/or mess about by contacting customer services. Ocado could be improved however, such as by working to keep pricing competitive on some areas where it is a little pricy and by constantly working to make sure all items are stocked, for the last few orders now I've had one or more items being out of stock for my delivery time, one was even out of stock for over a week ahead of when I wanted my delivery which is a shame but the product range, customer service and keeping the customer informed throughout the order process, makes Ocado a brilliant grocery tool to warrant a four-star rating.

This shop pretty much does what it describes. It is an early morning to late evening grocery…read moreconvenience store. They are usually well stocked with the basics, they have an off licence section as well as freezers and fridges. You will probably only get the basics here but it is handy for those times when you have run out of something and don't want to visit a supermarket. The prices are on the high side as you would expect but the service is friendly and welcoming.

Staff are ok, the manager is a rude, horrible individual, surprised he can run a business…read more I would not advise people to shop here, the products are over priced and some are out of there sell by date. Avoid this shop.