Patient for 10 years. I have never had a position that is more thorough than she is. I have seen…read morewhere the front office got a negative review, but that is not my experience. Everyone in the entire office has been more than nice.

Have been seeing Dr Mathison for about 15 years now. She's been a life saver. I like her because…read moreshe's patient! She takes her time and LISTENS to you and she really cares about you. AND Pat, her nurse, is THE BEST.! Love them both and send everyone I know they're way.

Dr. Campbell is absolutely the best doctor I have ever seen. Because I'm uninsured I have been…read moresaying doctors over here in Baldwin County who see uninsured patients at a much lower charge. These are excellent doctors but I'm now having to wait 8 to 10 weeks for an appointment. Too sick for that kind of wait so I'm hoping to scrounge up $$ to go to my tried and true....Dr. Campbell.

I have seen Dr Campbell for years now. He is mild mannered, friendly, and a overall knowledgeable…read moredoctor. When I need to schedule an appointment, I am usually able to get one within a couple of days. I have had no issues with the staff or billing. I am also seen within an hour of the scheduled appointment which is very convenient.

Always the best! Dr O and his staff are so friendly! They take great care of you when you're at…read moreyour worst. Sometimes it's busy, but that's never their fault. Trust me, it's worth the wait. Top notch care! It doesn't matter if you have Covid, broken bone, pulled muscle, flu, a cold, or just simply down with a sickness; they will always take care of you.

I visited on 6/21/24. 100/10 recommended! Every single staff member, from the front desk to…read moreeveryone on the back, was so nice and helpful. I really felt cared for. Dr. O and Clayton CRNP were so kind and attentive. I will never go anywhere else for urgent care needs. can't recommend enough.

Front desk staff- rude and do not care! I have been seeing…read moreDr.Houston for a while now and I like him, he can come off like he doesn't care but that's just his sarcastic humor to lighten things up. You do have to be persistent if you think you know what's wrong with you or else he will think you are just being a hypochondriac. The front desk staff is awful though. I was late to an appointment and all I needed was a prescription refill which wouldnt have taken more than a few minutes and they would not let me see him or even try to go tell him my situation. Obviously they have no idea what withdrawal feels like. The girls rudely told me " I guess you will just have to go to the E.R."..

I love Dr. Houston he very caring and understanding. He not only speaks to me as my doctor, but a…read morefriend as well. Only problem I have with his office is the lady you give your paper work to is very very rude. I wish I could rate her id give her a zero!

I shopped around for a good primary care physician. Dr. Mitchell was my fourth stop and I'm GLAD I…read morekept seeking until I found her! She listens. She actually reads the notes and results from other providers. She is thorough and patient. As in other situations the attitude from the top shows. Her nurses have been great. The office staff is excellent and they also listen. The in-office lab and CAT scan and X-ray and services are not just convenient but the staff is wonderful.

I was assigned PT and OT due to a fall at work causing broken ankle, Elbow and Wrist, from my first…read morevisit to my last I was treated with nothing but kindness and can't say enough good things about Kari for my PT and Luke for my OT. From day one, they've been incredibly knowledgeable, patient, and genuinely invested in my progress. They take the time to listen, explain things clearly and are both encouraging and supportive. Alex at the desk was always very kind with a huge smile on her face helping me get scheduled, I feel like everyone there was so helpful to me. I feel like they are my friends. I would highly recommend this place for great care, Thank you Team Encore and keep up the great work!!!!! Sincerely JoAnn Koster

I can't say enough about this branch of Encore Rehab and the great people that work so hard to…read moreprovide exceptional physical therapy for their patients. My favorite is Kari. She is wonderful, and always a joy to see and work with toward my individual goals for recovery or pain relief. I first met her when a doctor recommended PT to address lower back pains that had developed as a result of an on-going illness I live with. At the time she was at the Providence Hospital office, and from the first day evaluation, through six weeks of the personalized therapy program she developed for me, I found that her vibrant, happy character was as least as beneficial for my recovery as the exercises she put me through each session. Later, when I developed yet another issue that my doctor prescribed PT to address, and I learned that she had been assigned to the Snow Rd office, I insisted that my prescription be sent to that office, with directions for her personally to receive the assignment. And she didn't disappoint me that time either. In all, over at least a two year period, I have had to seek PT assistance for help in dealing with issues that have developed because of my illness, no less than four times. Kari has never let me down, and I actually look forward to my sessions with her, even when she is tough on me, pressing me to do more. Another therapist at this office is Jack. I have had to work with him a few times when Kari was just too busy to provide the attention I required. He too provides exceptional service. He makes everyone feel like a friend, and he is always in a cheerful and friendly mood. There are several other PTs at this office, and each appear to be friendly, helpful and kind. At least two of them are Occupational Therapists, assisting patients with rehab required because of work related injuries. Last but not least is Rachel, the front desk clerk, always greeting patients by name and with a smile. She never fails to hold the big entry doors open for me after I have finished my sessions, and I am leaving to head home. She is another kind, and sweet soul, but this business has been blessed with many sweet souls as employees. So, at the risk of making them all more well known, and thus building their business to such a degree that I find it difficult in the future to get an appointment there, I highly recommend this office of Encore Rehab.

Dr Abrahim was my doctor for several years and was a great doctor. I moved for three years and…read morewanted to go back to this doctor. I set an appointment a month ago! The person that set the appointment said be there on this date at 10:45. I put 10:30 in my phone so I wouldn't be late. Now the doctor stated he did not ever want to see me again because I was late! They put 10:15 in their system but told me 10:45. This is not my fault at all. I am out of all of my medication and he doesn't care!! Well I guess I will go see someone else! Just thought people need to know what kinda crap you have to deal with here! I wouldn't recommend this facility now to anyone! DR ABRAHIM YOU ARE FIRED! I have already found another doctor and I have an appointment for tomorrow at 10:15. I really hope you don't have patients with Dementia like my Mother. I would never let a family member ever go there! Sandi Jackson

Dr Kahaley Dr Abrahim…read moreWest Mobile Medical My appt. was for 5/11/18 with Dr. Abrahim for a very embarrassing male situation.( My wife had lost a grown child 4 years earlier to someone texting and driving. Needless to say I/we needed a little help. I am willing to try anything.) When I got there THEY switched DR,s on me, with no choice but to see Kahaley or wait 3 weeks. After an hour and a half of lecture on how my wife needed therapy and he was going to call someone/get us a number to a therapist. Now its a week later and NOTHING, not a word. Dr. Kahaley, you are a liar, you made your decision on me as soon as i asked for help, you never even examined me! you took my blood pressure just before I left that's it. Dr Kahaley, I am sorry for the situation with your wife's dementia, but that's not my fault. I think this has clouded your judgement on these type situations. All I asked for was a sample, try something, anything...... Total Waste of time and embarrassment Back to square one John Simmons

Dr. George Wilson is back in Mobile! He was greatly missed when he left a few years ago and now he…read morehas returned. He can be seen at the Dawes Road office near the Wal Mart. He takes time with each one he sees.

Waiting for 45 minutes past appt time. "Please get here early so you can fill it the needed…read morepaperwork". What a joke.

Extremely kind providers who take time to listen and fully grasp what's going on. The staff is…read morefriendly and seem to have the goal of being helpful.

Great team of doctors and great nurses. Many different practices here. Get a full check up and then…read morecan eat at Mcdonald's in the same complex

I spent a long time picking out glasses and taking photographs to decide…read more I have insurance, they looked it up in the computer, I selected my frames, they allegedly set them aside for me. And then they didn't have the information they needed, they didn't keep track of the glasses that they allegedly set aside for me, they didn't write any of the information down for me, I took photographs of even the earpieces with all the numbers on it but they did not take my measurements!!! What!!!!???? What!? I live over two hours away and told them I didn't want to come back in except to pick them up! If they needed more information, I measurement they should've taken it while I was there! They would never return my phone calls. The only way you can get through to a person is to call Premier switchboard and get transferred in because they don't accept outside calls. The best I could do is to get transferred to the answering machine which they do not reply to. The cashier did not have the fax number to fax in the prescription, said emails are not approved. She could not get the fax number for me anywhere or anytime. So I asked to be transferred to the Ophthalmologist and they had the wrong fax number. My eye doctor office had mercy on me and had to call to get the fax number and fax it in themselves! It can't be found anywhere online. Useless! Premier is Ridiculous! Horrible customer service! Not trust worthy and lazy! Doesn't pay attention to details. I couldn't get through to anybody who would take any responsibility it was a total nightmare I give up! I'm NOT working with them again. Good luck!

LeAnn in the eye glasses department was so kind and patient with my mom. I appreciated her help in…read morefinding my mom a perfect pair of glasses. Mom really loves her old glasses and hasn't had a change in a few years due to covid. also, Dr. Jackson and his staff are always great