A monster clog in our toilet. I could not clear it with a plunger or drano. I called Jim Burke and…read morehe came quickly and resolved the problem in a professional way. if you need a plumber call Jim Burke Plumbing. You'll be glad you did.

Our nearly 20 year old furnace heats a large commercial building. With winter coming on, it failed…read more Jim and his son came swiftly and, accompanied by a few curses for the lack of light and piles of tools in our furnace room, Jim reworked the furnace entrails and said it was still a good furnace, didn't need replacement just yet. Then he looked at the four "zones" that the original supplier put in, said they were confusing the furnace, and offered to fix the system, which he then did. After all these years, our old furnace is doing the very best job ever of keeping this old building and its huge lower half-basement level very evenly heated. We appreciate that he was willing to work on an old furnace, and when we need a new one, he's the man.

Ash Creek did a total renovation of my HVAC, plumbing, and electrical. Spent over $80K. They do…read morequality work, which is why I would recommend them. The reason for four stars is they are expensive. I see value checked here, but at $105/Hour labor, they are not a great value.

Called one day as furnace was acting wonky during cold weather and they were able to get a tech out…read moreto me the next day. Caleb did an excellent job explaining what he was doing and what the problem was and fixed it quickly and did a repair so that the issue should never happen again. Excellent, professional service and as our furnace is coming to the end of its life, we will very likely be purchasing a new one from Ash Creek in the near future. (And I don't know why it says I'm from CA when I'm from WI.)

Terrible. Lenny without looking at the job quoted $25,000 to replace an existing heat pump and back…read moreup electric air handler. We happen to know it should be around half of this. He wasted our time and to add insult to injury he has a John proverb on his sign....he's as crooked as they come.

He was awesome as was his son. Just took over management of our family's lake house and on a…read moreSaturday came up to no heat. (Side note He is 45 min from our house.). He tried to walk us through getting it started on our own. But realized we needed a service call. His son was out within an hour and got everything up and running. He wasn't close but helped us out on a Saturday and even gave us pointers on the system this winter.

WOW!! RUN!! Don't walk!! These guys are AMAZING!! So.... I live in a condo complex that…read morewas built in 1988. The owners were instructed that we needed to have our dryer vents brought "up to code" as most of the vents had become disconnected... and were venting somewhere inside the building.. but not venting out side the the building. Argh... a challenging task for sure. I called several companies to come out and give me an estimate. Every single company I called said "I will find your disconnect, but you are responsible for replacing your drywall, painting, etc" Not good news. Then... Ducts On Call came out... and they spent 4 hours researching... trying to figure out which vent was mine that exited out of the back of the building. But since every single dryer vent was disconnected in the interior of the building... there was NO way they could figure it out without tearing up the ceiling in mine, and my neighbors units. I was SO frustrated. But then Nick suggested we put in a new vent duct from my unit straight out the front of the building. It was my only option. He said we would need to schedule a time in the future... but I told him I needed it done in the next 3 weeks. He said... "I will make this happen for you" Well for starters... he DID NOT CHARGE ME for the 4 hours he spent trying to figure out which vent was mine. HE SAID... "I didn't solve the problem.. so I will not charge you" What?? 4 hours of your time for free?? Moving forward..... Nick and his crew came back 2 weeks later to install my NEW, up to code dryer duct on a new path out the front of my condo. I was SO not looking forward to having my ceiling ripped open to have the duct installed. So the day had come. Nick arrived before his scheduled time and he went to to work. I asked him... "How much of my ceiling do you need to open up?" He said... "I'm not opening your ceiling... I'm going to drill a hole in the exterior of your building, and slide the new duct straight back to your dryer connection" I was beside myself! I could go on and on... but let me tell you, this guy is the real deal!! He is incredibly gifted at what he does... super friendly... hard worker, and gets the shit done!! For what I thought was going to be a day of HELL... turned out to be a day of BLISS. I CAN NOT recommend this company any more than I do!! They were AMAZING... and the job was smooth, and quick, and so much easier than I dreamed it would be. Let me state again... that I called several companies to get the job done.... and these guys were one of the newer companies I called.... but I hit the jackpot!! Trust me!! If your need Duct work done... these guys were stellar from start to finish. And no... I'm not related to them... I'm not his high school friend... and I knew nothing about them, but I took a chance... and boy... am I glad I did. Amazing! THESE GUYS KICK ASS!! Give them a try!! Thank You Ducts On Call!!

OMG, these guys are great! Nick and Kim are awesome! My son in law blew out our dyer vents and…read moredidn't get the pipes put back together. Took Nick & Kim like 5 minutes to reattach everything at no charge!

I don't usually leave negative reviews, but after my experience with Shields Fireside Hearth &…read moreHome, I feel like I need to share it to help others avoid the frustration I went through. I hired this company to install a fireplace, and from start to finish, it was a frustrating experience. Once I paid the down payment, the company's attitude completely shifted. Cindy, the lady that runs the office, was rude, dismissive, and frankly, condescending. Darin, the owner, "forgot" several commitments that were made during the quoting process, leaving us with an incomplete installation. I ended up having to either finish the work myself or hire other professionals to get the job done right -- including moving electrical, rebuilding the hearth base, and even hiring a roofer to fix the improperly installed chimney collar. This entire process left me feeling misled, overcharged, and really disappointed in the quality of both the service and the professionalism. If you decide to work with this company, make sure you get every single detail in writing and double-check everything. I would not hire them again. Would not recommend.

Ken, Service Technician, provided clear guidance on a chimney repair. He was efficient and a good…read morecommunicator. He followed up on the repair that was made and cared about his work performance. Ken was able to answer questions and provide feedback. He had a great attitude and was a pleasure to work with.