They were incredibly helpful and friendly. The process was simple and painless, I would highly…read morerecommend this business to you if you're in a pinch and need cash. They saved my ass!

I got a jumbo home loan through SFFCU. Would highly recommend!…read more My previous lender was botching my house close. Pretty much everything that could go wrong was going wrong - increasing costs, a surprise demand 1 week before close that I rent my current home out with a lease & a paid deposit, and denial of part of my income a few days before close. It felt like it was falling apart - it was messy on the lender's part, and stressful for me. I didn't want to continue - I negotiated an extension with seller, and then switched over to SFFCU. What a night & day difference! The team listened carefully to the situation, was clear up front with all requirements & potential underwriting risks, and we discussed how we could mitigate. What was great was they were able to talk to underwriter and get high level alignment up front to reduce uncertainty. Once I switched over, they swiftly got to work. Early on, they proactively called me and told me when rates were decreasing, and when rates were going to increase and I should lock in. I also had access to 3 different people on the team (Tim, Jazmin, and Tina) who all played a part, and depending on what was needed, I could easily get a hold of any of them with a quick call. Overall it was a smooth close process, and with the best rates I could find on the market.

Couldn't be more pleased with the services, process and professional staff at SFFC. We worked with…read moreAlbert Vong and his team to secure a loan to our new home. Albert worked with us through the pre-approval till closing assisting us along the way with decision making and being highly responsive to meet the demand of the hot market. highly recommended!

I gave full ss# to check 100+ Lenders & only got 7 Lenders willing to give $300-$1200 LOAN I pay…read moreback over term of loan when I had ALL of my possessions & clothes stolen when I moved to Texas so need HARDSHIP LOAN NOW. Shame!!! I lost my big beautiful homes I paid over $650,000 in mortgage payments for to retire in yet I lost them due to divorces.

Stilt is the worst loan company. After my loan is approved and I have submitted all my documents…read more They say they cannot offer me loan and they canceled it. They are just a fake company and liars. Only 2-3 bunch of liars sit at desk claiming they can provide you loans when no other bank can and play around with information of people. Never apply loan with Stilt. All they do is waste your time. I have a score of above 700 and even after providing genuine documents they canceled my loan after approving. Don't waste your time.

the staff has negative attitudes. the cost associated with closing escrow a few months was average…read more i expect the escrow officer will never forget how screwed up the transaction was due to an uppity staff member.

Thank you WFG team for closing my escrow transaction so smoothly & efficiently…read more You guys are great to work with!

Came in to make a deposit I was help by Zab, and he notice that my ID was not current so he updated…read moremy current CA ID. He was very professional, knowledgeable, people-skills and very helpful.

As a new customer with PatelCo Credit Union, I would like to complement how the customer service is…read moreat the branch on 2nd Street in San Francisco. The teller, Alejandro Sandoval was very professional toward me and very knowledgeable about the products that Patelco has to offer. Additionally, I returned again to the branch and he remembered me and was thoughful and professional as was the branch manager. The other staff and security guard were very professional and the environment was warm and relaxed. Lastly, please keep Alejandro employed with Patelco, and utilize his talents appropriately. Keep up the excellent service. RRobinson

Aaron and Linh Phan were wonderful. They took the time to problem solve with me. That is personal…read moreservice. I mentioned how small their front sign was. I went to the closed building across the street. Their location is great. It used to be the the Warehouse for Men store corner, corner of 2nd street next to McDonald. I noticed all the ATMs were inside the building.

Absolutely unacceptable experience at the 601 Market St branch of Wells Fargo…read more I had a confirmed appointment and arrived on time, only to sit there for 15 minutes before being told that my appointment had been canceled. No one called, no email, no prior notice -- nothing. I had to physically show up and wait to find out. The employee, Linh, showed a complete lack of professionalism and respect for my time. Scheduling an appointment and then canceling it after the customer has already arrived is extremely disrespectful and poorly managed. This was a total waste of my time and a very frustrating experience. I expected far better from a major bank. Very disappointed.

I've been a member for many years, and my experience has been excellent; Daniel, the assistant…read morebranch manager, has been very helpful in addressing my issues, and he is kind and listens attentively to my concerns.

Alex was great-- so helpful with my list card problem and suggesting a CD-- good idea. He made…read moreproblem solving easy.