Our experience with Nicole and Dave over the past 10 years has been the best! When we remodeled…read moreour 1976 home in 2017, Nicole helped us with window coverings for our kitchen, living room, 2 bedrooms, study, and our entire basement. She offered quality products, expert installation, and excellent support that have served us well. Most notable has been our motorized blinds for our kitchen garden window. Although there was no specific product on the market for what we wanted, Nicole improvised and adapted a suitable product for an excellent solution. 5 years later, when a motor reached end of life, Nicole obtained a replacement under warranty and Dave installed and adjusted it perfectly. 5 years after the install, a mishap caused us to need help reprogramming the remote. They hadn't forgotten us. Nicole dispatched Dave to come solve the reprogramming issue the very next day! I know from first-hand experience with the biggest Hunter-Douglas business in Colorado Springs, Window Covering Gallery's products and service are by far better than what the best the biggest Hunter-Douglas store in town could offer and do for us. Window Covering Gallery earned our trust as our go-to business for window covering products and support.

I have waited 8 years to leave this review after working with Nicole Hammond and Exciting Windows…read moreas she has made it clear she has NO interest in upholding her end of our contract. I paid in full (almost 15k) for her to do my entire new-build home window coverings and provide me with a lifetime warranty on all window coverings. I want to be fair and transparent. I paid her for services and products that failed right after installation and have been in communication with her directly ever since. I have text messages to prove everything I am saying as well as receipts. Exciting Windows was the company I worked with Nicole under and she is the owner of that current company and now this new space. I would normally run to support any local woman-owned small business, but Nicole is unprofessional and unethical. As are her husband (installer) Dave and Mike (installer). Those are the only 3 individuals I have interacted with since 2018. You pay her and her company in full and if they determine they don't like you or find you "toxic" then they tell you to go elsewhere to fix their shoddy products and garbage workmanship. I will now chronologically list all issues we have had since the beginning and let you decide if this is how you want to be treated by a vendor. 06/22/2018- I texted Nicole that the black out shades we paid a premium for my daughter's room and were custom-fitted made for her room still let in too much light. She has Mike her installer come to try fixes that were not working. 06/26/2018- I hadn't heard back from Nicole or Mike so I sent her a picture of my daughter's metal custom frame pulling apart from her window where Mike installed it. She responded "Yikes" and said she was working on a final solution. 07/02/2026- Mike came and tried to fix the blinds in my daughter's room by drilling and it still not working and letting in too much light. She told me I could purchase curtains, even though we did not want curtains, hence the blinds we custom-made with them and that her company could shorten them as the window is shorter and I could pay them $50/hour to make the curtains work. I told her this won't work as light is still going to get in and that this is not what we paid for. 08/07/2026- after going back and forth Nicole admitted they failed to deliver what they promised and did give me a $50 gift card to find a curtain that would work. I appreciated the gesture so I let this issue go. 10/29/2018- there was one large window in the living room we elected not to cover and then decided we wanted to. Since Nicole was still kind and responsive to issues I reached out and paid more money to her company to have them install electric shade with a remote. 11/20/2018- I text Nicole that they installed my living room blinds, but that there were aesthetic issues and with the brackets they were hitting the wall so they stick out too much. She agreed this was not good and said she will sent Mike back out. 02/12/2019- I noticed some cut out windows in my kitchen as the season changed let in too much light. I went back to Nicole and texted her asking if she could make window coverings for them. She scheduled to come by 03/04/2019 and then cancelled due to a snow day. I told her no worries and we rescheduled.03/20/2026- they came to install more coverings, but forgot to take care of some issues we had with a blind rope needing tightening, fabric being frayed and ruined, etc. She apologized for missing it and asked me for pictures which I sent her. 04/15/2026- I sent her more pics of things falling apart on the blinds and broken pieces and even joked she should rent a room in my house since there are so many issues with the window coverings. The next day she asked for more pictures from me and measurements which I gave her. She updates me that my blinds at the shop are under repair and will be ready soon. 06/05/2019- I text Nicole more issues and pictures of pieces falling off my window coverings and breaking. They came in the coming weeks and made the repairs. 08/07/2019- Texted Nicole that the custom roman black out shades (which are not actually black out) will not roll all the way up above all windows like they are supposed to. She says she will send Mike out to fix them. He does, they break again. 01/06/2020- I text Nicole about another broken piece on our patio window door. She sends Mike out again. He never calls or comes out. 01/29/2020- I have not heard from Nicole or Mike, so I text Nicole and tell her there are even more broken parts now and my blinds are falling apart and won't open. Mind you, from June 2018-2020 I was still referring my friends and family to Nicole because I felt she was willing to do whatever it took to fix things and if they couldn't she was sending things back to the manufacturer to fix. I felt like she was trying and that she cared. That changed moving forward with the timeline below... 01/17/2022- I text Nicole that our bedroom roman shades are still not fully functional an

HIGHLY RECOMMEND for your blinds troubleshooting and repair! Kevin repaired, replaced, and…read morereconfigured the cord to our vertical comb blinds. We didn't know how tight the cords were when first installed! His rate and repair charge was less expensive than the service charge and warranty-covered replacement. He also informed us that blinds may have manufacturing defects that installers may not know are present.

On Feb 13th, 2018 Mr Kevin Morgan provided absolutely outstanding…read moreassistance - specifically, he rehung our kitchen blind which had come loose...he used reinforced connections to insure that the problem would not occur again. Kevin also inspected our other 10 blinds in the house to ensure that they were properly hung. This company provides timely and quality service...highly recommended for any assistance on Blinds. Sincere thanks....Ingrid and Jim.

I've been a customer of The Bland Man of Colorado for over 30 years and highly recommend them…read more Whether your looking for blinds or shades you will find the team at The Blind Man very knowledgeable and friendly. The products they sell are of the highes quality and the stand behind what they sell with perhaps the best service in the industry. When we built our home over eighteen years ago we had cellular shades installed on fifteen windows and two very large patio doors and we still have all but one of those original shades. We have since replaced one motorized cellular shade and added one cellular shade on a door. In addition we have added verticle cellular shades to patio doors in two bedrooms. All the shades we purchased from The Blind Man have been of the highest quality and are of great value, lasting for over 18 years.

From initial installation to followup and on time delivery, all aspects of service were…read moreexceptional. Great deals for the price and long lasting beautiful shades and blinds.

Beautifully done work! We are so thrilled with how well the wallpaper was installed. Everyone who…read moreworked on our house was so nice and very responsive. This is a family run business and you can absolutely feel the warmth and care that you would want from a small family business. The seams are mostly impossible to see. They were so attentive to detail and they wanted to do the best job possible. We also love the blinds we bought. They are beautiful and the install for that was quick and well done. Highly recommend using this company!

These people are fantastic. I had a problem with my Hunter-Douglas shade and I brought it in for…read morerepair. It took less than 15 min. and cost about $10.00 in parts. No pressure to try to sell me a new shade - just good old friendly service. I HIGHLY recommend these folk. Bob R.

I had Peak Window Coverings at my house to do some work on my Blinds. I went on Yelp to find…read moresomeone and Peak Window Coverings had good reviews. I contacted them after hours and received a call back the next day. Dave the tech showed up on time, very polite, told me what needed to be done to make sure that is what I wanted and needed, no up selling and was done in a timely manner. He explained the bill and it was very fair. They are my new blinds company. To top it off I got a message tonight from the owner to make sure I was satisfied. Thanks Steve and Dave! I am actual customer.

Outstanding job on measuring and installing blinds! Highly recommend.read more

Wow...are we impressed and more than happy…read more We called New View and Ray came right out that same morning to measure and order. Spent a good bit of time with us showing us all the options and thinking things through to make sure we made the best decisions, and contributing from his considerable experience of seeing these shutters in place. So we placed our order and quickly received a call that they were ready to install...John came out and with great skill, precision, and real attention to detail put them in place...and amazing. They are beautifully and solidly constructed, with very up-to-date well considered design. We have had Plantation shutters before, but they have really improved. We will be ordering more from New View in a couple of months. These guys are lovely, professions, and skilled. It was a real win to work with them and a pleasure to have them in our home, which they greatly improved for us!

Again Ray as you said you can't remember, this is your business and if you make a grave mistake…read morelike color and blame the customer what kind of business are you running. As you said my signature was supposed to be on the contract that I never saw WTH Ray. Stand up like a man and tell the truth instead of making it up and saying that you can't remember what happened a few weeks ago. Maybe this job is just not a good fit anymore or maybe it was never been. I have a good solution for you to have your wife call each customer before she places any order because I'm sure there will be many more of these dreadful mistakes in the future with your BAD memory!!!

A & L Home Improvement replaced all my windows and sliding patio doors. They did a great job, very…read moreprofessional, courteous, and clean work. They cleaned up everything. I would highly recommend them. Rose S.

We have had multiple projects done by A & L and have been extremely pleased with each one. The…read morelast was a garage window handled by Dave. Estimate one day, installation the next since there was no custom windows involved. Couldn't be happier, will definitely use for any future window or glass needs.

I worked with Anthony on getting flooring installed in my house. What a great experience! I felt it…read morewas affordable for the quality of flooring and install. I had a small issue with my fridge leaking water on the floor right after install (old fridge with copper water line), I called them up and they came back out to help pull part of the floor they just installed, then later that week (once the floor was dry) they re installed the kitchen flooring without any extra cost. I would go here again for service, knowledge, and quality.

CG'S Flooring & Design was one of the only flooring places that came in and did a thorough…read moreassessment and provided a very reasonable quote. We asked for a mid-grade carpet with a pet proof padding. The flooring team, which consisted of two guys, came in and knocked out the whole first floor in two days. But there is a problem with a seam in our Livingroom, (see attached pictures). We pointed the seam problem out the very first day and they had the installer re-do the seam. The installer was /is very talented, and the seam did seem less noticeable, but I think there is only so much he could do. There seems to be a slight difference between the two carpets seamed together, a slight color or texture difference, maybe a variation in the grade of carpet - but the seem is still quite noticeable and there actually seems to be either a slight separation or hole forming between the two carpets. I have tried reaching out to CG'S Flooring & Design, even texted pictures of the carpet, but no one ever got back to me. We like the carpet and the installers did a very competent job, but this seam is just so noticeable and really detracts from an otherwise excellent floor - making it the primary reason why I only gave them three stars...