Not happy with Nella ...have opened 2 restaurants with them ..they like that u spend the money …read more But when it comes to customer care they drop thw ball .. Very dissapointed . Will never spend another dime in the place .

Very, very bad service. I ordered an expensive item at the end of September. Was told two to three…read moreweeks. It is now almost the end of November and nothing. Now Nella Online is ignoring my emails Inquiring about when l can expect delivery. This was to be a birthday gift. It is well passed the birthday and there is no information if l will get the item by Christmas. Choose another vendor. Go into a Nella store location. Nella online is not to be trusted.

I dropped in to get several knives sharpened. They did a great job. Staff was friendly and easily…read moreavailable for questions. Store is clean, modern, nice layout. Drop by for your personal or business needs. Other kitchen stores in area to visit too.

Just bought their dandelion weeder long handle for $47. After using it for a week, it is of poor…read moredesign. Metal "V" is too fat and not sharp. Very poor design.

This is my favorite place to browse for tools,books and hard to find items. I never leave this…read morestore empty handed. The floor staff is friendly and knowledgeable about there products and applications. They also have the best catalogues for there products.

Huge selection of kitchen items at huge clearance prices…read more It's a frenzy shopping experience with people buying everything they think they're going to use! I find many things are one off use aka use it once a year because it is such a speciality item Still, lots of deals so shop away!

First thing first I wouldn't recommend coming to this place by TTC as its in an area that even…read moregoogle map hasn't figured out to reach (it tells you to take the GO Transit and a weird combo of buses to get there from downtown core) as its in a industrial area of sorts. This place is more inline with whatever is left over or returned from the stores as its just aisle after aisle of racks with things stacked all over. As expected from a nofrills location there is hardly any help. Just pick what you find and then wait in the long long line. All this wouldn't matter if the prices were worth the trek but alas if you follow the promos from their normal stores I would say you will pay pretty much what you pay here give or take 2-3% discount. Their no returns policy is also a bummer which makes me want to not visit this place again. I would recommend it to the folks who are setting a kitchen up from a scratch and can't wait for the deals on a weekly basis as otherwise I don't see a point of coming here. 2.5 stars with the 0.5 star thrown on for the freebee coupon of 25% off any purchase at thir normal stores.

We bought at least 10 units from Igloo, pastry cases, merchandisers and bunkers to name a few. We…read moreare very disappointed with the customer service. We wouldn't be buying anything from this company in the future. An equipment not functioning in a day means a loss in sales. You can imagine 3 merchandisers not working for 7 days because the technical department has not returned your call for service. Very disappointing...

Good place not only to buy but to consult as well. I'm opening a bakery store and one of my friends…read morerecommended me this place for their pastry cases which are working quite well in her store. When I walked in, I simply ask the staff to give me some information about equipment. While they not only helped me choose right equipment from wrong, but also gave me so many good suggestions on our layout and even redesigned one for me. It's a really happy experience shopping there and I definitely will recommend this store to my friends.

Bella Cucina has this weird vibe…read more The store inside is overcrowded with everything that one can imagine and needs for personal use and gifts. You will find a $230 Moka Coffeemaker mixed in with a $20 one. Bella Cucina does have something that will fit anyone budget. Entering Bella Cucina makes me feel like I am going to break something. I don't know how the staff/owner to keep all the merchandise dust free as there are thousands of things on display! Fun place to browse and just feels like treasure hunting and shopping in a flea market!!

Bella Cucina means beautiful kitchen in Italian, so I guess this is where the locals go for their…read morekitchenwares, as well as bridal shower gifts, communion and baptism gifts, holiday decorations, and on and on. There is something for every occasion, every taste, every budget. There is even home decor. Some of the items are cool, modern, or high end. Some are gaudy trinkets and baubles, or cheesy like Ferrari espresso cups. I was looking for some good steak knives and there wasn't a great selection but I did stumble upon some cool serving bowls which I was able to special order the exact sizes and colours I wanted from it.