Well, lesson learned on my end. Ensure you read everything! I had another company, and paid $50 a month, and they were decent. Aruza came around stated they would do flea and tick, included in the package $59. Well, stupid me didn't fully read the package. It doesn't cover flea and tick. Now, I get more ant hills, in my yard, and fleas and ticks, and pay more money. Careful of these people. So talked to the company, they stated yes all out doors stuff is on the plan. I have had ant hills pop up in the back. 3-4 big ones. So I talked with the company, they sent someone out, they said couldn't take care of them, gate was locked. Keep in mind it was latched not locked. So put in a request to re do the back yard because of the ant hills. Guy comes out dusts the house, sprays around it, and doesn't do anything for the hills, sits in his truck 10 mins and leaves. I watched the entire time, was waiting for him to get off the phone while he was here. He didn't, just did bare minimum and left. Ended spraying hills myself, because despite being here multiple times they won't take care of them. read more

Aruza Pest Control - Ant hills, that a few times I have asked to be taken care of, ended spraying myself, because they wouldn't. - Pest Control Near Me - Summerville, South Carolina

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Don't use these guys. Poor customer service - they don't tell you when they are coming, there's no way to email them in their portal and they are hard to reach. I canceled my service but they didn't respond and then showed up anyway. read more

I've been with Aruza for 1 1/2 yrs and been happy with the scheduling availability, the pleasant professional service technician, pricing and results along w the few in between call backs I've needed due to weather changes & living near a wooded area in keeping any bugs away! read more

Their customer service representatives are poorly trained, and management ignores you. They charged me an additional visit even though it was supposed to be a part of my contract. Don't sign an annual contract with them, you'll regret it! read more

Literally, DONT waste your money or let them lock you into an overpriced contract. It's insane how expensive they are for service that I'm unsure they even come to do - because they don't communicate. They also only come inside if you're home - but come on weekdays and don't tell you when. Sorry but my husband and I work full time week day jobs??? And then I can't get out because they want me to pay 330... so needless to say. Don't be like me, don't waste your money and sign a contract that you don't read (WOOPS!) because a 15 year old boy who asked me for weed is the one who "explained" the contract. Super upset. read more

Absolutely not ! Poor customer service and one of the agents totally broke my oven and walked out without way my a word !

Jacob and Dawson installed termite bait stations around the house. They were professional and courteous. The work was done quickly. read more

This company reps are scam artists!!!! They totally misrepresented the company and conned me into signing a one year contract when I wa s told it was a one time application. Called the company and was assured it was taken care of and now have received an email regarding my "quarterly "service which per my contract isnt until the 23rd. And there is no record of my calling in and that if I want to cancel it will be over $300 Lesson learned...if they come to your door to sell you something...Say Hell to the No!!!!! read more

We had the most knowledgeable sales representative out of the many we've dealt with in the the past. Reid was our sales rep and was definitely very polite and professional. Aruza Pest Control treats for pests that other companies do not. I've always believed that you get what you pay for, so the pricing was very reasonable. I give this company and sales rep a solid 5 stars. read more

I had a salesman come to my door and offered to have my yard fogged for mosquitoes and other outdoor insects including fleas and ticks, treat the outside of my home and inside for a special promotional price of $55.00 Well my spouse and I discussed it and when the man came back the next day and set up an appointment with my wife for the same promotion price of $55.00 Now a month later, I'm seeing more roaches in my house, mosquitoes are horrible and there's huge ant mounds that have recently come up not to mention that the old ones are still there. And now this company is calling and harassing us for more money saying that wasn't the price we were both told. I refuse to pay another dollar for a crappy service that didn't help at all. If anything it's made it worse. I wouldn't use this service if it was free. And I will not pay anything else to this company. They might be great elsewhere but for a promotional deal that didn't work it's not worth it. read more

This company is nothing but a scam had them come out to spray around my house for termites and bugs, but was conned into signing a one year deal because guy said I needed to sign here for the receipt and never mentioned the fact there was a contract assigned to it.Only had them come out for a one time spray to see if I liked the results, and was told it would only be 49.99 since they had a "deal" going. Called the company after they charged me again the next month thinking they accidentally charged me 49.99 again. Nope they were taking out the payment for the plan I had no idea I signed up for, and when I went to cancel it and get my money back the lady told me I still had to pay the remainder of the full price of the spray which was another $150. Never use this company seek out other companies. read more

I am not actually sure when they came and did anything. At the very beginning we would see them and then did t see them for months until sea guy came knocking on the door (ironically after we told them we weren't doing services with them anymore. Customer service is rough to deal with. The initial contact I had was not correct and then had to do some digging to find a contact. It's not expensive per se however keep in mind what you pay monthly you could do yourself for 6 months. Canceling the service was also rough. And got charged after saying we where canceling. I gave up fighting and just paid it and blocked future charges from them. read more

We always have an amazing experience with Rick! We feel he goes above and beyond to ensure the services provided were outstanding! He's also very friendly, knowledgeable and easy to speak with. We feel he truly cares and listens to our concerns and needs. We hope to always have him during our treatment plans. read more

Kudos to Rick. Great customer service. He paid close attention to the notes in the system regarding my schedule, and he went out of his way to come at a time that was convenient for me. He is clearly very knowledgeable regarding pests and cares a lot about good customer service. Thanks Rick! read more

I would not recommend this company to anyone! Their customer service is the worst! There manager is the most incompetent, "manager" to ever deal with ,if you want to be hustled then all means hire this company! read more

Morty was professional and took the time to go through all of the nooks and crannies (the rain had brought about a few spiders recently and all of the webs are gone now). I've been using Azura for nine months and have not had any problems with the pests that were here when I first moved in. read more

RJ was an excellent technician. We have been with Aruza for almost a year and he has been the most thorough and considerate tech yet! He answered all my questions and even my kids! We would definitely recommend Aruza to our friends and family. read more

This company is worthless. They cancelled my first appointment then charged me without coming to my home. They don't call you back if there is any issue and has the worst customer service I've ever seen and my husband and I both work in retail. I wish I could give 0 stars. read more

Rick vas very polite and was very informative on the service he provides. He did a great job!

Good local company. Always prompt, courteous and handle anything asked. Good multi-channel communications tools, too (phone, text, email, web) so they're easy to reach. Have used for more than a year with no complaints. Keep up the good work Aruza! read more

We signed up a year or two ago with Aruza and boy am I glad we did! We live close to the marsh and had a rat problem that was relentless and their team persevered! They treat our fire ants regularly which gives me peace of mind with lots of play dates at our house. We never have big spider or hornet problems since using them. They're super careful and kind about my excessive love for my plants and only use non harmful stuff near them. I love that if there is a new problem in between visits they'll just come out and deal with it! They don't charge for these in between visits unless they have to recommend a larger service. We had a german cockroach issue recently and we were obviously very concerned... RJ took very good care to educate me on all the possibilities (and worst case scenarios) - and we tackled it as a team. and he came back in one week and there were ZERO traces of the german cockroaches.. they were living in my fiddle leaf fig potted plant - I had no idea they liked houseplant soil! Sadly I had to move that plant outside and that was a big education piece for me. He still treated the house and saved me a huge extra service fee to do the whole german cockroach extermination process (pull everything out everywhere)... we didn't need to do that process becaus of the care he took to learn what the issue was, monitor and evaluate it so that it could be resolved without unnecessary time consuming and costly extra services. I LOVE ARUZA! My husband used to do all this himself and with two small kids I'm so thankful we can rely on Aruza and take this off his plate! Thanks RJ! read more

Tarik was very professional and respectful of our home & yard. He made sure every area was treated. Great service, Thank you!

I've had a great experience with Aruza. Dale has been out to our house twice and both times he has been on time, friendly, thorough, and very knowledgeable. We are very happy with his attention to detail and amazing customer service. We were using Aruza for only our basic pest control needs and maintenance (roaches, spiders, etc.) and are now using their mosquito service so that our son can play in the yard this summer without being eaten alive. read more

Rick provided the service for pest control at our home. He was thorough with the areas paying attention to detail to include corners, windows, under cabinet spots, etc. Great service. read more

These guys are the best in the industry! I've used 6-7 pest control companies over the last 10 years and the amount of work they do and the warranties they offer are second to none! I will be a lifelong customer and refer them to all of my family and friends. Thanks for everything and I'm glad I'm a customer! read more

Although I am not a customer, I will be calling in soon. I dealt with Jordan Johnson yesterday, he helped me furniture into my home right after he had just gotten home from work. He was so nice and he went out of his way to help us with the furniture. If he's an example of the employees at Aruza Pest Control I want in! read more

Ken was very professional, knowledgeable and friendly. He did a thorough job and answered all of my questions. Highly recommend them for pest services. read more