The concept of private studios in one large building is wonderful. Privacy to discuss your concerns…read moreand preferences with your personal stylist is very nice. The facility is clean, sanitized between customers, and very controlled to assure social distancing. You text when you arrive , wait in the security of your vehicle, and your stylist notifies you when you can safely enter the building. The prices are in line with other salons. Very safe; very pleased.

Very nice. Did you know there is such a place that hair stylists, nail techs, massage therapists,…read moreetc. can all rent studios for their businesses in one large and modern space? Don't care for a salon environment? This might be for you. Conveniently located on Pelham Rd next to Koi Asian Bistro with plenty of parking. Check it out.

I discovered Tranquility when my husband gave me a gift certificate for a pedicure. The service…read morewas wonderful and Sally Ann is so professional, knowledgable and welcoming. I was looking for another organic skincare line and love the Farmhouse Fresh line that she carries. I now have a monthly appointment for a facial and microdermabrasion treatment. I am 67 and my skin has never looked so good!

What a fantastic experience! I visited Tranquility and received a microdermabrasion and brow wax…read moreservice from Sally Ann. She is so professional and very thorough. I enjoyed every part of my visit. During my service I was treated to an amazing hand and foot massage. I asked Sally Ann if she would also be carrying me to my car when I was done, haha. I WAS SO RELAXED!! If you are looking to feel like a new person, this is the place to go. Superior customer service and a luxurious experience! Thank you Sally Ann!

This was my second time getting a Brazilian wax in months because I was scared lol I had a…read moreappointment with Autumn and she was such a sweetheart. She made me feel so comfortable and it definitely was better then the first time I went to get one. She did such a good job on my wax.

The lady was really nice, i got a brazilian and full legs. the legs went fine but BABBYYYY she tore…read moremy kewchie UP i had missing skin in several places down there and around my booty hole it, idk if the wax was too hot or if she ripped my skin off in those places but i couldn't even pee it hurt so bad or sit down, i had to cancels my plans for the next 2 days!!

I finally enjoyed my Mother's Day gift this morning at Southern Beauty Aesthetics and every minute…read morewas worth it! From the moment I walked in, Paige made me feel so welcomed and right at home. I started with a facial by MacKenzie, and it was absolutely incredible. She was so knowledgeable, thorough, personable, and professional. You can tell she truly loves what she does, and my skin is still glowing! Then came my 50-minute massage with a foot scrub by Brooke...and let's just say I could've happily stayed on that table all day. She listened to exactly what I needed, focused on all my problem areas, never rushed, and made the whole experience feel so personal. Then I spent about 40 minutes in the sauna, sweating it all out, and walked out feeling refreshed, relaxed, and completely recharged. Highly recommend.

Facial was amazing but the girl working the front desk is dishonest. Without going into details…read moreafter I got the facial she told me she couldn't process my payment until I spent a minimum of $200! I didn't have time for the lash appointment she offered so I had to purchase some products they had on hand.

It was the best massage I've ever had! Everyone was so nice to us and The Who,e experience was…read morerelaxing.

I found a little piece of heaven in downtown Greenville. From the moment I walked in, I was warmly…read morewelcomed and immediately began to relax. I had the most amazing facial with Sharon. She was so nice and let me know what was happening each step of the way. My skin looks and feels the best that it has in years! After my service, I spent some time in the lounge and had a cup of tea- I didn't want the day to end! River Falls Spa, thanks for an outstanding afternoon- I can't wait to return!

I received a Gift Card for Christmas and was finally able to schedule a massage. I was greeted with…read moretwo friendly faces when I arrived and asked to fill out a questionnaire regarding my health and pressure preferences. I didn't have to wait but a minute and Patrice escorted me to where the magic begins. I did op for a CBC oil upgrade with a lemongrass foot scrub and I highly recommend both. The lights were low and Patrice, the rock star , explained everything about what she was going to do. We started with a heated table but because of my hormones we did away with the heat . She focused on my neck and shoulders as my problem areas and was very professional and kept me covered at all times. I was so relaxed and it felt so amazing. I had one other massage in my life and wasn't impressed, I am now a believer and a member so I can get one monthly at a reduced rate. When it was over my new BFF , Patrice, offered me regular water or coconut water, I chose Coconut Water because I was feeling bougie and wanted to try something different, it was definitely the right choice. Once in the parking lot I realized I could easily fall asleep I was so relaxed! Best gift ever! I would definitely gift someone I love with a massage. FYI Everything is cleaned throughly and the staff all wear mask.

I've been coming here for about three years thanks to the membership…read more*The services I received were amazing.* It's the owner that has me debating if I want to return or not. The one star is aimed towards the owner and the interaction, not the quality of the services provided. I was approx 5 minutes late to my appointments, which I called and shared that I was running behind. At no point was I informed that I had to fill out a form from the time I scheduled about a month before my appointment, by anyone calling and confirming my appointment, in the text for confirmation, nor when I called saying I was running behind. I attached the email she said was sent. It says if not already filled out. I've already filled these out because I have been a customer for about 3 years. It didn't say anything about being expired. So running behind I see that my masseuse is waiting for me and ready to pull me behind and the owner stops me and was like This needs to be filled out before I can allow you back there. Understandably. If I was a brand new client, I would want the waiver filled out before allowing somebody back there I've been going here for about three years let me sign it when I'm done. The owner decides that it's best if we make this an out loud questionnaire and ask me personal medical questions in the middle of the lobby, surrounded by other people. Embarrassed, told her it would be faster if I just did it and took the tablet from her. Then she disappears in the back so after I have this done as quickly as I can, which took me just a couple of minutes I have to wait up there for her to return so l could actually start attending my massage that I'm now 15 minutes late. I know that she's had people be able to fill out the form later especially if they're running behind like after the service I've seen it happen. Now I'm rushed, embarrassed, uncomfortable, don't even get my full hour (50 minutes) I'm paying for. Why I'm here: Brought this up at the end of my service. You could have told me before 1 showed up because I could have signed all of This electronically and wouldn't have had to worry about standing in the lobby. The five minutes or so would've been just my fault like you made sure to say when giving me a credit. Instead, she decides to argue with me. Letting me know that well technically you were seven minutes late. OK, I didn't realize we were counting the seconds here. Told me that we did send it to you an email which again is attached. Kept arguing with me about it. I told her that it was extremely unprofessional and inappropriate that she thought it was OK to ask me personal medical questions in the middle of the lobby when I don't even do that at my own doctors office. She's like well. "We'll leave a note to make sure that you get a $20 credit. I feel like that should be enough to make up for the time that you've lost even though it was your fault that you were late. Maybe you should show up 10 minutes early to your appointment. It only took you a few minutes to fill out the form. It's the masseuses fault that I couldn't just let you back there. There are a Stickler. Just because your buddy buddy with people here doesn't mean that you shouldn't be signing these forms." I've becoming here for three years. Yes, I have gotten to know the workers there. I'm sorry that we're friendly. I'm sorry that she's not friendly. I'm never late. I'm always sitting on the couch waiting for whoever it is to bring me back for my service. It might've just taken me a couple of minutes to fill out this form but then I had to sit there and wait for you to come back to the front so l could get pulled back. Please take no accountability it's the customer that is wrong, putting $20 credit will make her shut up and leave and throwing the "even though it's your fault bc you're late" at the end. Keep your $20. I have two more gift cards, luckily I can use them at other hand and stones and I'd be willing to drive anywhere that doesn't help line her pocket at this moment.

My stylist is great! She has been doing my hair for years. The Salon is nice and clean, and I have…read morealways felt welcome. I love the fact that each stylist has their own room. I don't like listening to all the gossip in an open salon. The privacy is great! I can't speak for all the stylist there, but I can speak to mine, and she has always listened and helped me make good hair decisions. I can be a handful with my hair, and she is patient with me. She never makes you feel rushed. She books her appointments so that all her customers get the same treatment. Thanks Leslie, for being a great stylist and friend :)

never go here. I showed them pictures of exactly what I wanted and they chopped my hair off. I left…read morecrying. My hair looks like I did it myself. I don't know what to do I'm embarrassed and I don't even want to go anywhere I hate it so much. I should've never gotten a haircut I regret it, I should've just left the dead ends. I literally look like a guy it's so short. It isn't even on the sides. Nothing I told her I wanted with my hair happened. I'm out $50 and I still have to figure out how I'm going to live with my hair being literally terrible. The owner insulted me called me a whore, ugly ect. I guess the owners daughter can do no wrong. Will be contacting the board of cosmetology. Could not find her license on display anywhere. Save your hair and don't make the same mistakes I did

I do not understand the bad reviews for this place. I've been coming here for maybe 6 to 8 months…read morenow. The staff is extremely friendly. The salon is always very clean. I usually never have to wait for one of the tanning beds, and every time I go into one of the tanning beds, I always feel they are very clean and sterile. Would I like if there were maybe some more modern, higher-end beds, yes, but I wish I could have that at any tanning salon I've ever been to, but that's never happened. The salon has very good beds. The bulbs are strong. That's one of the better tanning salons I've been to.

Customer service needs some serious training in basic kindness…read more Maybe greet you're clients with a simple hello instead of standing at the computer saying NAME? YEAH that's how they greet you. I have several things I have a issue with but the number 1 issue is only 1 lady Crystal has any decency of a smile, short conversation, and showing me what my plan included and how to use the beds! Come on girls, put a smile on you're faces and actually build a basic repore with the clients that keep you employed.