Be aware they send their cleaning out to another location. Which means the probability of your items getting lost increases. They lost a dress of mine and even though they reimbursed me for the cost of the dress their customer service about the situation was horrible. I had to call them for updates even though I was told I'd get a call back. Looking for a new cleaner. read more

Best cleaner I have ever used in 3 states!! Shirts starched properly Coats awesome even comforters. Great advice on stains. No reason to go elsewhere!! read more

Awful. I used to frequent the Franklin location. I brought a high quality panel curtain in to be dry cleaned. Mistake! Not only did I have to send it back because they missed spots, but they shrunk it 4-5 inches! I called multiple times to give them the opportunity to make it right; was promised a call from the owner or manager... never came. I now have to buy a brand new $75 curtain panel and given not so much as an apology. Won't go back. read more

Art's Cleaners - This used to touch the floor... - Laundry Services Near Me - Columbus, Indiana

I used to take my shirts here all the time. They still act like they've never seen me, and getting any kind of friendliness is always a struggle. They just aren't friendly and it always feels like you are interrupting them. The final straw for me was having a favorite shirt cleaned and the stain didn't come out. I took the shirt home and thought since it was ruined already, it wouldn't hurt to run it through our normal wash. No stain remover, no spot cleaner, just normal wash. It came out clean, which tells me they didn't even clean my shirt, they just bagged it and charged me for it. I'm now looking for a new dry cleaning and laundry. read more

Art's has been consistent at shrinking and yellowing my shirts, failing to get stains out, and leaving clothes wrinkled. When I complain, they are good at making things right if they can. But far too often, my clothes are ruined. As far as dry cleaners goes, I wish Columbus had more options. read more

I called around and they are the cheapest in town, and, boy, do they do a good job. Too bad I'm moving. I'd bring all my stuff here all the time! read more

I dropped off a dress shirt and jacket and mentioned the French cuffs needed special attention. When I picked up my order and looked at the cuffs, they were still dirty at the crease. I showed the attendant and that person replied, "I put a note to check the cuffs, see." I looked at the cuffs again to make sure I wasn't seeing something wrong to which the person said, " It is laundered just like you would at home." I continued to look over the shirt and the employee's last comment was, "I guess I could send it back." The doubtful look on her face gave me no comfort that it would be any better the 2nd time. This is the second time I have taken a dress shirt with French cuffs there for laundering. Next time, I will do it myself. read more

We were in town for a week and needed a few things cleaned. I saw two great ratings on Yelp and two horrible reviews on Google so I was hesitant. But a local friend suggested this place so we gave it a shot. The service was rough - from walking in and feeling like I was a burden for interrupting a conversation between two employees to just getting no friendly demeanor at drop off or pick up... But they also tore two buttons off of a shirt. One of the google reviews said that happened to him as well (and his was a military uniform). Definitely wouldn't recommend. read more

This is quite simply the best service I've ever had in the 7009 years ive been on this earth. They have never messed up the galactic space buttons on my cosmonaut suits, and they employ the friendliest humans I have ever wanted to obduct. The only complaint I have is that they haven't opened one in galaxy 627567 yet. I wish yelp had a 6th star rating. read more

They ruined my husband's $500 suede coat. Refused to refund $50 cleaning fee, then called the police when he got mad. Never again. Steer clear. read more