Kitchen stocked with eggs, milk, juice, eggs, delicious bread and blueberry jam. Anything you need…read moreto cook and prepare meals with. I mentioned to Greg that we were getting lobsters. Without even a moment of hesitation, he gave me lobster crackers and picks. Extremely clean, comfortable and fun. Full size pool table, foosball, indoor shuffle board. Close to camel back resort. We were 3 couples and we Recommend this wonderful home! We are planning to go back again!

I came to this property with a group of friends as a birthday gateway. We all were amazed by the…read morehouse as soon as we walked in. The house is so beautifully decorated, very clean and with all the amenities you will need to spend a weekend here. We were delighted by the welcoming set up with Champaign, a basket of fruits and snacks. We all enjoyed playing all the games available, the amazing view of the mountains and barbecuing on the back deck. Before check-in at the house, We spent the day at Camelback Beach Water Park, which was blast for all of us. The park is very close to the house. Our host, Greg, was very helpful and accommodating and The deposit was refunded to us very quickly.

0 stars for housekeeping -- they didn't notice our original shower was broken, they didn't clean…read morethe shower when we requested it when the floor was wet (because the shower curtains are very short). This was by far the laziest housekeeping people we've ever encountered in our lives -- instead of taking the requested dirty towels away and replacing them, they left everything on the ground and just dumped a pile of towels on the sink. Additionally, they barely made the beds -- the sofa bed was ignored while the main mattress' sheets were all touching the ground. Only the kids bunks got remade properly. We passed other rooms and it looked like they actually made the beds, so we probably got assigned the world's laziest person. Food: buffet food is meh. Restaurant food a step up. Stick with dunkin' for breakfast. Ice cream not bad, soft serve is large portions. Mirror maze was basically all broken. Only 2 things really worked when we went in, by the next day only one worked. Pay dirt (mining gemstones/fossils) was a high value activity for my kids - extra worth when you have the 25% discount. Water park is tiny and cold (there's a few small hot tubs), but has a lazy river; slushies standard ICEE brand, mini golf is sad (only like 7 holes maybe). Kids had a ton of fun at the candlestick bowling -- there's a bunch of game modes to try. Only worth if you get the unlimited. Magiquest was 4-6 hours of running around fun and defeating monsters. Wands and attachments are all upcharges from standard. Mostly can only access up and down with elevators so when one is out of order it takes forever. We didn't experience anything outdoors bc of rain.

This experience was pretty much what I expected it to be during Christmas week - overcrowded. Now…read morethat we've got that out of the way, I will say that this is something fun and different to do. Especially when it's freezing outside and you need a way to keep your kids occupied. The hotel is actually smaller and easier to navigate than I had expected. It's only 3 floors, so even though elevators tend to have a wait you can use the stairs to get around which is nice. It's also a short walk from rooms to activities and restaurants. Things I loved - + The cozy lobby with a roaring fireplace and gorgeous Christmas decor + The kids nook in the room that had bunk beds and a tv + The kiddie slide area at the pool + The gift shop which had a lot of great toys, a build a bear and a candy store + That the pool area has a bar. + Fun activities outside of the pool like bowling, arcade, mini golf and the magic quest scavenger hunt + Dunkin' Donuts + A cute dance party for the kids at night in the lobby Things that were meh - + The pool area was so unkempt. Chairs are packed in on top of each other. Staff needs to do a better job of clearing out old towels, life vests and garbage from chairs. It's gross to have to walk by the same old pizza box for hours. Staff can easily do better with this. + I wish they had more activities on a Saturday morning. We saw a schedule that had morning activities on some other days, like a meet and greet with the wolf and yoga. Surprised to see nothing on a Saturday. I also wish the pool opened at 8 instead of 10! + Fireside restaurant. Mediocre food and high prices are definitely not surprising here though. Overall - something fun and different, and definitely worth checking out for a change of scenery. But if you can swing going during a quiet week I'd definitely encourage to avoid crowds.

Great property management service on boarded about six months ago and it's been a very smooth…read moreprocess. Couldn't be happier. Highly recommend 5bnb

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I love this place people are so nice you can make a lot of friends I've been here for 2 years it's…read moreso great!!

This place is the best we been here for over 5 years everyone is so friendly kids are kind but…read morepeople go to slow down on those roads

what the room offers is decent, especially the one with the upstairs bed. but the room is…read morecompletelyyyy outdated. when you first walk in, our light for that little walkway always flickered and sometimes barely turned on. the bathtub had a stain in it that wasn't cleaned from prior people. there was a noise in the bathroom that always always always happened, it sounded like pipes. the ac sucked , if you have an upstairs you should either also have an ac up there or get a certain ac that makes sure the whole room will get cold. the pull out bed was painful , it felt so insecure it was like someone was gonna fall right through it. the bed sheets and pillows had a certain weird smell. they had one elevator working, front desk doesn't care what goes on. view from the room was nice, i like the concept of the room with the king sized bed. the pool was decent. they really just need an upgrade. our comforter had a STAIN on it.

The Chateau is a Pocono classic. Beautiful views of the Camelback ski hill. Especially when she's…read moreall lit up at night and the snow is coming down across the lake. At one time this venue was a jewel. That time is not now The bartenders are awesome. The food isn't bad either and the prices are decent....when things are all up and operational. Therein lies the rub. Place doesn't stay open cause people don't come. People don't come cause it's so inconsistent in it's operation. The whole place needs a scrub. First impressions matter and the outside is worn, the lights on the canopy look like they were hung in the throes of an epileptic seizure and the "street presence" is ZERO when coming in from the main road. There used to be some decent landscaping on the approach but that has been torn out (too pricey or too lazy? Who knows). Put a little work into the place and it could be a great hang. Folks are so desperate for something to do off-hill UT adjacent. Bring back happy hour music and the pool table and dart board. Get the game on the TV. Place is pretty mid in its current state. Maybe they'll get some leadership with the drive to bring back the luster. Would love to see it. PS fix the damn lights on the lake. It's the nicest feature of the hotel and it looks like a swamp at present.

Our stay at the home "European Adventure" on PoconoStay.com was so bad that it prompted me to…read moreregister this business on Yelp in order to write this review. First the positives: It is a large house that will fit a large family or party under one roof. The hot tub is relaxing after a long day of skiing. The house is in a peaceful neighborhood overlooking woods. It has a large TV. Now the negatives: The house is dated and in pretty poor condition with many chips in the paint and scratches on the wall. The furniture is tired and mismatching with some questionable stains on them. Carpeting is stained and warn down and should have been replaced a while ago. Bedrooms were spacious but the beds were not comfortable. Heating in the bedrooms is spotty, some rooms were very hot while the Master Bedroom has no functioning heating elements and is very cold. The website advertises "Fully stocked kitchen, with stainless steel refrigerator " The kitchen has a few basic utensils. The pots and pans are basic and has food burnt onto them from prior guests. The coffee maker works well. There is only one wine glass. The rest of us used the mismatched glasses. The most frustrating part was that the House was billed as "a mere 10 minutes away from Mount Airy Casino, Shawnee, Camelback," This was completely false as it pertained to Camelback Ski resort. We decided to rent this home because of its proximity to Camelback. When we were given the exact street address we Google-mapped it and found that the distance was over three times that! It was a 35-minute ride (in no traffic on a Sunday morning at 7:15 am) down a number of remote and windy roads, that thankfully were not snow covered or that would have added much more time. Once we found out that the house was three times as far as advertised we called the office to question the 10-minute advertisement. We were told "a supervisor would call us back after 5pm." This did not happen so we emailed the following day and did not receive a response before our stay. When we arrived back home we emailed two days in a row again to complain about the above items. We tried calling and emailing as a means to engage the people at Poconostay.com, but we have never had out emails or phone calls returned. We were very disappointed with the house and feel that the listing does not represent the actual home. I would not recommend this place nor this agency.