DO NOT DO BUSINESS WITH THIS COMPANY!!!! THEY TOOK MY MONEY AND WILL NOT STAND BY THEIR SHODDY WORK!!! I had my driveway refinished by this company in April of this year. It was shoddy materials and workmanship, they cannot keep help. My phone calls and emails went unanswered. When I went to their business address, it looks like an abandoned building. They will take your money----They will not stand behind their work. read more

Original design and work done in 2015. Stamped concrete to look like slabs of rough-hewn rock is perfect solution for a concrete driveway that would not need to be cut at apron (as for pavers)! Pavers are boring anyway. This design complements the house rather than distracts--as designs often to, in my opinion. I was thrilled with the suggestion for the design as the expansion seams are part of the design in that the driveway looks like slabs of stone! Reseal was with some buff color added (their suggestion) to make up for some slight fading over the years. The "bricks" were restained as well. Huge job. Meticulous work by the crew once again. Highly recommend this company for design, work, and beautiful results. read more

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Totally awful company. Work is horrible . My driveway had issues of cracking chipping fading. Contacted continuously for 2 months. When finally someone came to fix they made it worse!!!! No amends were made. I didn't do my homework. Wasted $$$. See other reviews. read more

Do NOT use this company. Every review is what I have experience! With many other good companies out there why go to the pain of a job that is not done well. Paint has pin holes all over the floor. They left a bucket of dirty paint water, poured extra Plaster on my lawn with cigarette butts... didn't do the job when they say they would and didn't care enough to come look at the job done. If I could give a -10 I would. JPA read more

Original work was ok but I have been calling since October 2023- about fixing a chipped area and they promise to follow up and have not done so read more

Consumer beware!!! The company artisti Crete who has done a lot of business in Royal Highlands community in the past. I used them to pour concrete in lanai, redo the speckled tile and seal the driveway. Called the on Dec 14th and they came right out signed us up and took a 30% deposit. They wanted to immediately start after the weekend. I rushed to get the irrigation out of the way as they wanted to concrete over it and make the lawn company dig for it. On Dec 18th they started , on Dec 19th or 20th one of the workers who did not speak. ( no one on job spoke enlish) , showed me the lumps in the concrete that he poured and I showed him where the concrete was lower and did not meet the existing Concrete. I told him this was unacceptable. He said yes yes yes yes yes. Assume that he was going to fix it as he said he was. They also broke my lanai door. I watched him and I watched him slide it back up on there so we couldn't notice, I immediately went out and showed him that I saw that and he said yes he would fix it but he did not. When they finished and the pool was uncovered, we turned on the pump not noticing that they piled all the pool toys on top of the pump which pushed the lever open and we lost half the water in our pool ( this was on Dec 22nd) . On the 21st he told me he was completed. My lawn furniture is all over the backyard. We had company in town for Christmas and he said he would be back for furniture. Like a dummy I went ahead and paid them because I was leaving town day after Xmas and we had family at the house and I thought they would come back and finish. Later that night when it dried we saw that they did not fit it at all and tried to cover it up. I immediately started calling and texting ( Mike and Brian) but they would not answer the phone or text. I continued to call while out of town but again no answer. My husband came home from out of before me to furniture still all over the back yard and garbage, and still no answer. My husband located the business and went there ( Jan 3rd) and had to throw a fit to get someone to come out and put the patio furniture back at that time. Once my husband show up they sent someone over to put furniture back and to clean up all their trash and concrete powder that harden on our sidewalk. ( so mess in back yard from December 18th to January 8th). The person who came out said he was a concrete supervisor and that the job was not good and he seems embarrassed. ( he worked for Artisti Crete). Mike denied knowing anything about the problems and said he would take care of it ha. They never came back or answered calls. On Jan 29th called and old number that was on previous owners paperwork and tricked Brian into answering he was aware of the problems and said he wanted to take care of it but he could only do so much. He promised he and Mike would meet my husband and I on the 30th. Guess what no show. I went to the business and now throwing a bigger fit they said they would come out. Well Nacho the one that doesn't speak English came and said he couldn't do it because it was gonna rain. He also said to call his number and not the company if we needed anything ha again. No answer and no show for 9 more days. I go back and threaten to sue ( which I may) then they got the owner on the phone who sent nacho back. ( also while nacho was working at my property he sealed a neighbors a driveway and did not report the money to the company, on December 21th.) so he comes back and he lays more concrete but again is not level or the same color and he created a design that doesn't match the other side. He also creates the illusion that the space he filled is much bigger. Again called the owner and told him I wanted him to come and tell us he would accept this job at his house. He said he was working on coming but week 1/2 later not answer to text or phone call. Pictures included the mess all over yard the 1st concrete screw up and second. Also not there are 2 side that they filled and neither look alike.doesn't even look like they sealed it. Dag on shame!!! Last time I show up at the business one of the salesmen Brian quit, and another employee told me they owned everyone that works there money ( haven't had a paycheck in a few weeks) and that they was behind in the property lease. Please don't give business to dishonest businesses. So this went on from Dec 14th to today February 27th and still not settled!! would not let me post the horrible picture s of their work!!! read more

Hired this company to cover a patio which had cracks. The work looked Ok at first but new cracks became obvious. Called the company-no answer but left a message-company did not return call. Called the estimator who argued it wasn't their fault but said someone would look at it. Woman at office said someone would be here between 2 and 4PM the next day. Waited but no one showed. Never heard back from the company with an explanation. Would not recommend! read more

called 5 times after work completion for touch up work. never came. missed appointments. not professional, just want your money. cannot recommend to anyone. go elsewhere!!!!!! read more

This company takes advantage of the elderly. One of their drivers hit my father-in-laws car and they requested that we avoid going through the insurance company. They agreed to pay yet have failed to do so and it is impossible to get them on the telephone. Shannon the owner is not a man of his word. If he doesn't stand by his word regarding his drivers and payment of damages he can not be trusted for your business!! read more

I made the mistake of paying in full for the completed project. After a couple of weeks, we had issues with the finish chipping and scrap marks. I called 9 times. I was supposed to have someone show up to repair the concrete floor. No one showed or called. I called left numerous messages. Their customer service horrible. If you use this company, withhold some of the final payment. They will be sure to show up to repair the issues. read more

We had our patio resurfaced and painted by Artisticrete in April 2019. Now we can't get them to call us back to fix places that were missed! I have made at least 10-12 calls to them with no call back! Horrible customer service! Was their paint job good? No! I wish we had never hired this company!! Save your $$ - go with someone else!! read more

First off, when you contact Artisticrete Leesburg, you're getting a call back in just a day or two - great! Their rep comes to the house to measure, give you design ideas and color options and gives you an estimate - cool. Expensive? Sure but it's something we've dreamed of doing for years, so let's do it. The workers themselves, artisans really, work incredibly hard for many days in the Florida sun, God love them!! Their work was detailed and wonderful. No sign of the original rep once work was underway but things were clipping along at a good pace. Held up 2 days, one due to rain and we had a holiday in there, too. Finally the work was done and it's stunning!! They erected no sign so we had people stopping to ask about it, who did it, people ringing our doorbell. Not a problem! I called the office to ask for business cards b/c we were giving out so many sheets of paper with the details. They said they'd be by the next day with cards. Great! Then a friend came with a pickup truck and when backing out (and turning the wheels) some of the texture came up with the tires - now we have bare white spots!! We've heard NOTHING from the company. They did come out to take photos but nothing since. We now have air pockets under the paint. We bought matching paint so we've been touching up some areas ourselves but this company's Customer Service is pretty much non-existent. Are we glad we had it done? Of course, but hindsight is always 20/20. read more