They were punctual, professional and even played me a concerto after tuning and replacing some old…read morestrings. Would definitely use them again!

I have never written a negative review on Yelp, but I feel compelled to do so in this case. I asked…read moreMr. Wang to tune my piano -- he agreed to do it, but asked me to speak to his wife to schedule a time. She started asking me all the pertinent information (address, etc) and then asked what kind of piano I had...I told her the brand. I know my piano isn't a fancy, but it's very functional and it's what I have been blessed with to play. Upon hearing that the piano wasn't a Steinway (or something along those lines) she rudely refused to continue the booking because the piano brand wasn't good enough. All that said, I hear Mr. Wang is the best piano tuner on-island and I wish his wife hadn't blocked me from letting him tune my piano.

Grant did a great job! We received an old piano and wasn't sure if it was even worth salvaging…read more Grant gave us his honest opinion and told us what needed to be done. He was able to get the piano tuned and functioning well. He was punctual and went right to work. No waste time with too much talk story, which I appreciated because I have many other things to get done today too. Grant was also timely in responding to my messages and text messages. And ... he travelled to the West Side when all others refused to do. The others only supported in town ... SO appreciative that Grant was willing to come West Side to work on a piano for my youngest. Highly recommend Tomo's Piano Service! Mahalo Nui Loa! Almost forgot .. very reasonable pricing from what I was given by other places! :)

TLDR: Grant is very unprofessional and doesn't know how to handle business. Zero communication…read more Blocked my contact. Hung up the phone when calling from another line. ------ In September, Grant was hired to tune our piano. Per his recommendation, we hired him to install dehumidifier rods. However, I changed my mind about the installation, so he returned to remove it. He was still paid for his time because he gave me a partial refund. He didn't express anything at the time and he was partially paid, so I thought we were in good terms. In December, I texted him a question in regards to tuning, with the intention of hiring him to tune the piano again. We had a special pianist scheduled in January. I didn't get any response, so I followed up a few days later. Again, no response. Comes January and I texted him about re-installing the dehumidifer rod. However, I noticed my text didn't show as "Delivered". I tried calling him the next morning, and it went to straight to voicemail. Out of curiosity, I called him with another phone, which he answered. Upon introducing myself to him, he said "I'm not available right now. Sorry." And, he immediately hung up. Honestly, I have no idea what I could've possibly said or done to hurt his feelings. Maybe, he thought I was not an "easy client" for changing my mind on the dehumidifer rod. Either way, it doesn't change the fact that Grant is not professional at all when it comes to dealing with clients. He will literally block you and even hang up on you when you confront him. Just be aware when hiring him. Don't expect a long lasting business relationship as he can suddenly cut you out for hurting his feelings. Hawaii is a very small community. I hate to leave a bad review as everyone knows everyone. I have no intention to hurt people's businesses. But, I can't resolve anything with Grant since he wouldn't explain to me anything and completely blocked me off. So, I'm just here to warn others. Don't get me wrong, Grant did an excellent job tuning. He knows his craft. He just doesn't know how to deal with clients, which is crucial in running a business.

Knowledgeable man and great service! Friendly and good with communication. Was honest about repairs…read moreand whether or not it was worth it. Really appreciated him! Book way ahead because it took me a few months to get an appointment.

Incredibly thorough, clearly experienced, and a genuinely good guy. Highly recommended.read more

George and Keith were wonderful. My 45 year old Kawai…read moreacoustic piano wouldn't play anymore. George's and Keith made me feel comfortable and didn't rush or pressure me. It took several visits and a special piano order to help me to choose an electronic piano that sounded and felt like my old Kawai.

Keith is a true gem who is passionate about his craft and it shows…read more I needed help as we are down sizing. He offered his assistance in the form of information. We got a wee off topic, as things do when you are enjoying company, and ended up discussing history, mechanics, maintenance, and intricate/nuanced details- all things I am interested in as it is part of my job- just in a different application. This was a fascinating conversation from a music perspective. I really feel he was born to teach and pass the gift onto others. He was even so kind to call back and connect me with someone who plays at a church in need of a piano! How perfect was that! He is a great conversationist, and a wealth of knowledge. I learned so much today. Thank you Keith! If you'd like to hear him play, he is at The Signature, Friday through Tuesday evening. But, Im sure if you ask, he would gladly show you what your future piano is capable of. No matter your price point, he can find the right fit for you. :)

Great service, truly knows digital keyboards. Problem he came to fix turned out to be a different…read more(and unique) problem than the one we both anticipated. Took him all of about 30 seconds to identify what the problem actually was, got the necessary part, got it installed and my Yamaha p525 is a good as new

Michael fixed the motherboard on my CVP-605. Very easy to work with. Good communication and…read morescheduling. Repair went well. I highly recommend his services for digital pianos. Mahalo. to MR Piano repair.

WOW!!! I can't say enough great things about Payton. Not only did he tune our older piano…read moreperfectly, but he also fixed all the sticky keys--something we've struggled with for a long time. The difference is unbelievable. Playing it now feels like a completely brand-new piano--truly night and day! Payton was reliable, trustworthy, and very accommodating with our schedule. His expertise and attention to detail really show in the quality of his work. We are beyond happy with the results and would HIGHLY recommend him to anyone looking for piano tuning or repairs. 5 stars all the way!

Found Peyton on Yelp, Messaged and scheduled piano tuning…read moreappointment, he gave his availability and we quickly set up a date and time. Day of tuning, Peyton arrived on time, Introduced himself, although -just graduated from high school, he is amazingly mature and professional. -He Played piano -Opened up piano -vacuumed inside -Found broken string Most importantly, Peyton tuned our piano beautifully and we are absolutely happy with his work. We will definitely call on him again.

My parents and I were moving out of a three bedroom house into a much smaller two-bedroom apartment…read more(with accompanying storage rooms) and wanted to keep our piano. We found Hawaii Piano and Household Moving and asked them for a quote, which they gave us. They were able to accommodate us for the date that we requested, which was a huge plus. On moving day, the four movers showed up on time and were ready to help us move everything into their HUGE truck. We had a lot of things to move and it took the movers around 4-5 hours to get everything into the truck. The moving company provides protective coverings for all furniture so we didn't have to worry about scratches. After we bought lunch for everyone (this is not required, we just thought it would be nice :) ), we were ready to head to the new place. The truck (with all of the movers and our things) drove behind me to the new place. Note: the truck is VERY slow at accelerating when it is filled so I had to take it slow at green lights and turns. Luckily, I didn't lose the truck at any intersections. When we got to the new place, the movers started to unload our things immediately. Moving into the apartment took somewhere between 1-2 hours but it took around 3-4 hours to bring all of our boxes into our storage rooms. This was actually a reasonable time frame because we had literally hundreds of boxes (probably 300+), ranging from 3 pounds to 50+ pounds, to put in there. Boxes were stacked to the ceiling in the storage rooms and everyone was tired after a long day's work. In total, the move took around 11 hours (9AM-9PM minus an hour for lunch). It was a good thing my parents and I helped move practically the entire time or it would have taken at least a few more hours. We also provided cold water when the movers were running low on it (common courtesy in hot weather). We were satisfied with the professionalism of all of the movers, the sheer capacity of the moving truck, the rate that they charged, and the fact that all of our belongings got to the new place unscathed.

Damaged my hutch. Worker said to call the office and they will take care of it. Dumb me... I…read morebelieved him and paid the invoice. Called the office the next day. Person answering said the owner will get back to me. No call back. Called three more times with the same result. Just left a complaint with BBB and left it at that. This was many years ago, but obviously still bothers me.

Music Center of Hawaii is very small but the amount of instruments and service far exceeds their…read moreshop size. They are one of the only shops that repairs saxophones, violins, and standup bass's. They have a huge selection of violins, flutes, saxophones just to name a few. The staff is absolutely top notch any thing you need for your bowed instrument is there.

They helped us with a short term rental of a violin for my daughter. They sized her up with an…read moreexpert eye, gave us the relevant paperwork, and sent us on our way. Excellent value!