Cecelia is such an amazing jeweler and a nice person. My…read morerecent visit I asked Cecilia to please correct defects on a ring and a pair of hoop earrings. The ring is about 18 years old, and the stone was loose. The hoop earrings had loosening of the wires and the snap attachments weren't tight. About a week later, she returned my adjusted ring and earrings. Not only were they corrected for defects, but they were sparkling. She did such an amazing job cleaning them that they all looked brand new.

I got a watch repaired and another adjusted. Service was super fast and the owner was so friendly!…read moreWill definitely be back with any other jewelry needs.

I've had two platinum wedding rings resized at Kim My Jewelry for my wife, and both turned out…read morebeautifully. The craftsmanship is excellent--each ring looks flawless after the work. I had the pleasure of working with Terry, who was professional, knowledgeable, and prompt throughout the process. The customer service was truly exceptional. I always felt valued as a customer, never rushed or pressured in any way. I highly recommend Kim My Jewelry and wouldn't hesitate to return for any future needs.

My fingers have grown since having children so I was looking to get my wedding ring resized and…read moreluckily I stumbled upon this wonderful family owned business on yelp. They are very prompt with replies to inquiries and extremely accommodating. I live out in pine valley so I was looking for a same day turn around. I made and appointment for Sunday at 1130 with Terry and I was on my way home with a newly polished wedding ring that fit me perfectly less than an hour later. Terry was very pleasant to work with and made me feel comfortable throughout the process. The price was extremely reasonable as well! If you need a ring of any kind resized I would 100% stop scrolling through reviews and just send Kim my jewelry a message! You won't regret it!

I work in the area and wanted to pop in to get my ring finger measured so that my husband can buy…read moreme a Mother's Day ring. The guy in there was BEYOND RUDE. I didn't bring my glasses and had a hard time seeing the sizes on the little measurements ring things . He DID NOT even try to help me. Obviously not because I was NOT buying anything. Although, I did like the Star of David he had in his case. I literally told him that because he was rude to me, I won't even ask him for the price of the star. He literally mimic'd me " CANT see, CANT SEE" like I was faking it! I turned around and left. I'm warning you. Go someplace else. What an a-hole!! Wow!!

I had a broken puzzle ring that several jewelry shops in San Diego refused to repair. One band was…read morebroken and others were bent, and because it's sterling silver, even watch repair shops declined. A high-end jewelry store finally informed me of Magic Touch. This ring is deeply sentimental to me. I bought it as a teenager and wore (and fidgeted with) it for years. After it was initially damaged and that repair failed, Magic Touch not only fixed the re-break, but made it stronger without adding bulk, perfectly straightened the bands, and finished it with a beautiful polish. I know this ring inside and out, and I'm hard pressed to find the fracture point. They had my ring repaired in under 24 hours and treated it and myself with genuine care. I'm incredibly grateful for their skill, kindness, and true magic touch.

I had recently become engaged and had a concern with a visible 'crack' line I could see in the…read moresapphire solitaire stone in my ring. My ring came from a local but semi-big jewelry company, and I wanted to share my concern first with a local and reputable jeweler. Liz went above and beyond to take multiple steps to make sure that my concerns were heard. As someone who doesn't know that much about fine jewelry, I had complete trust in Liz's expertise and her suggestions for following up on my concern (e.g. looking up the GIA certificate number, connecting with the individual who wrote my appraisal, connecting with my original jeweler with specific guided questions). For about two months of this journey, she was alongside me during many of these steps and precautions, including connecting multiple times on the phone to make sure that I was comfortable with each step we were taking. By the end, I was satisfied with the information we cleared up, and the steps we took to confirm that the 'crack' was a natural inclusion that came with the stone before it was placed in the ring setting. Liz's thorough commitment and generosity to help me, despite me not being an official client, speaks volumes to her level of service and dedication as a local jeweler. When it was time to design our wedding bands, there was honestly no one else I had in mind after how generous Liz was with my initial concerns with my engagement ring. Liz worked with my fiance and I to design our pieces. Something that sets Liz apart is that she will be upfront with you about a piece, telling you its longevity and practicality for your daily living, while also giving her professional opinion about how it looks. We never felt pressured to get a certain piece or go a certain direction, and she worked with us to better understand what we were looking for and narrow down the final vision. In the end, we both created custom pieces with complete confidence in Presley and Co. For any future brides, this was easily one of the most enjoyable and straightforward tasks of wedding planning. We love our pieces, and I couldn't be happier.

Liz is an incredibly talented designer helping create beautiful pieces from old jewellery and her…read morestaff are so wonderful! I've bought numerous pieces from her and they are all beautiful, unique and affordable. The customer service is second to none too. Amazing to have her in our community too she donates pieces to local schools for raffle prizes too it doesn't get much better than that! A true gem in the hood (pun intended)! Thanks Liz and co for amazing services !!! The jewellery is all stunning too !

This place has truly brought an elevated experience to the jeweler's name. Blake, Everet, and the…read morewhole team at Stuart and Benjamin has not only impressed my fiancé' and I but allowed us to experience a type of customer service that has been lost in this current age. They are not only knowledgeable and fair, but truly show their dedication to their work each and every time you go in. I will always recommend them and hope to see this company's business flourish with their unmatched abilities, setting a true standard for businesses.

I took an older piece (50+ years) of rather fragile ornate 18k gold & baroque pearl ring in for…read morerepair and cleaning. i was very surprised at how carefully restored it was. The jewelers were professional and kind. I've since ordered a white gold and diamond band and am impatiently waiting for it to be finished.

I would definitely recommend Kim Quan jewelry. I have a tennis bracelet that I've had for many…read moreyears that needed a security chain. I've been reluctant to take it anywhere to have it added because the bracelet is very special and I was worried about letting anyone modify it. After reading the reviews, I felt confident and taking in my bracelet, and after speaking with the staff knew that they were qualified. They were very helpful and informative and my bracelet was done within 24 hours. By the way, I went in about 15 minutes before they closed or probably would've been done the same day. It looks like it was made on the bracelet originally and I couldn't be happier.

I've been coming here since I was a little kid, shopping with my grandma and dad…read more Today, I got to buy my fiancé's and I's wedding bands. The environment is very welcoming and employees are SUPER helpful and straight to the point. The prices for gold and white gold are super affordable at this jewelry store. Their prices and quality are much better than other jewelry stores I've been to. We will definitely revisit this jewelry store for future purchases.

Great little shop that has been around for years. My mom has always come here to get either bands…read morefor her watch or replacement batteries. The owner is very familiar with her even if she doesn't come in herself. He & his wife are very kind & patient. The sell jewelry as well as repair. Great to see they're still here & not pushed out by the gentrification in the north park & normal heights area. Great businesses with great service are very necessary. Parking on the street University Ave is not existent in front or near. But across the street in front to the Beauty supply warehouse or Parking structure off north park way is available and street parking on 30th or Kansas st as well.

I had a necklace for my girl that was too long and they fixed it seamlessly…read more I went back with a different item and they were not able to fix it, but they gave me a great suggestion that would actually cost me very little I trust them with all my jewelry repair problems

I've been here a couple times...mostly to remove a link from a watch for a better fit. Both times…read moreMo was a true professional and I instantly knew that if I needed any work done, he'd be the go to guy. I brought a jacked up Tag for service and repair. Moreover, the crystal was scratched and I wanted it replaced. Mo, the honest and meticulous business owner he is didn't recomend the latter because it would interfere with the aesthetics of the watch. I went through with inspection and repair and declined replacing the crystal based on his recomendation. The watch came back in perfect functional capacity. Ironically, I bought my grail shortly thereafter so I don't even wear the Tag anymore, but I will have it serviced with Mo and not at Rolex in the future.

I came in to the shop for the first time yesterday to get a battery replacement and to get a couple…read moreof straps adjusted and was a great and expedited experience all around. Mo is a personable guy and he did the battery switch out in barely anytime at all and he adjusted the size of another band I had for no charge so was much appreciated.

The Vice President of Merchandising from corporate reached out to me and authorized a full refund…read moreafter several days and numerous emails from me. I was happy that they made good on it, but it definitely left a deep scar on my relationship with Robbins Brothers. I will probably return now, but I would definitely recommend you tread very carefully when buying anything expensive. Once 30 days hits, you need to return anything you are not 100% sure about, don't listen to the salespeople and exchange anything (like we did). Although I was eventually given a full refund, I went thru a lot to get it! Numerous emails to corporate, even emailing the parent company, threatening legal action, etc. I shouldn't have needed to go that far with it, but I had to, mostly because the store managers were unwilling to grant a refund. In the end, they were able to retain my business.

Amazing !! Garith is so sweet & makes you feel like you're the only person in the world !! Love…read morehim and his staff so much!! From the purchase to the annual cleaning, Garith has made the process so enjoyable with his radiant personality and contagious laughter. I leave the store feeling so loved, my heart so full, as if I've just had brunch with an old friend. He is knowledgeable, professional, and absolutely hilarious ! I rave about Robbins Brothers to all my family and friends for their great selection, great customer service, and amazing peace of mind lifetime warranty for your jewelry. When you shop here, it's not just a purchase, it's an experience. Coming in to get my ring cleaned and catching all the laughs with Garith has been most rewarding and I know many will share the same experience.

I had a fantastic experience working with Armin! Even though we didn't meet in person, the entire…read moreprocess was smooth, professional, and easy from start to finish. He was very responsive, answered all my questions, and made me feel confident every step of the way. When I received the ring, it exceeded my expectations--absolutely beautiful and exactly what I was hoping for. The quality and craftsmanship are outstanding, and it's clear he truly cares about his work. I highly recommend Armin to anyone looking for a trustworthy jeweler who delivers great service and amazing quality. I couldn't be happier with my purchase!

I am absolutely in love with how my ring turned out and I truly had the best experience leading the…read morecreative process. I saw a birthstone toi et moi ring on Ms. Hailey Bieber and I knew that's exactly where I wanted to take inspiration from. I found the same style, but in my daughters' birthstones, on Diamondful's Etsy page. After reading through reviews, I wanted to make my purchase here. My husband had his reservations about ordering something so expensive online, so we ended up going to a local jeweler. The local jeweler said they would be able to make the same ring for a similar price, so we considered it. However, when I went home to inspect our quote, I noticed that the aquamarine would be an imitation stone. After some light research, I learned that imitation stones can be made of plastic. At that point, I honestly felt deceived, because the jeweler didn't take the time to educate my husband and I on what we would be potentially buying. If we are going to purchase a piece of jewelry that is supposed to commemorate 7+ years of marriage and our 2 kids, it shouldn't have plastic in it. I told my husband that my gut told me we should go online, so he told me to reach out to Diamondful. I messaged Armin and within the first hour, I knew I made the right choice. Armin is extremely fast and efficient in communicating. He's exceptionally knowledgeable and honest when it comes to quality, durability, aesthetics, and practicality. He's also patient and thorough when educating clients like us (very limited jewelry knowledge). We are also so appreciative of his generosity, as he passed on his savings to us for one of the stones to keep us within our budget. The passion he has for his work is really evident in the customer service that he provides. Thank you so much Armin! It was a pleasure working with you and we can't wait to do it again soon!