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Arthur Murray Dance Studio

5.0 (4 reviews)
Closed • 1:00 pm - 10:00 PM

Services - Arthur Murray Dance Studio

Group fitness

Virtual fitness classes

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acac Fitness & Wellness Short Pump - Black mold

acac Fitness & Wellness Short Pump

(59 reviews)

My local YMCA (John Rolfe) closed recently and we don't really like Tuckahoe because it is usually…read moretoo crowded. So we checked out acac. This is a fitness Mecca! Here's my impression after the first week: Signing up for membership was challenging. The price we were quoted over the phone was different than what we were told when we showed up to join. And actually we had an appointment with the membership director and he was on vacation and everyone from membership was gone so one of the front desk attendants gave us a tour. They also gave us a pass to the weekend to make up for the debacle. When we showed up on Saturday we met with someone in membership and that's when the pricing changed because what we were quoted only covered 3 people. So we paid extra for the fourth and our fifth couldn't join because the cost of their membership was too high and she is a student (my daughter). She is 26 so that's why she has to have her own membership. I get it. Also the hot tub and rooftop pool is extra, so be aware. They also have a Recovery area that includes infrared saunas and cold plunge, plus a variety of other equipment. That's an extra charge too, but the first month is free so you can check it out. Other than that miscommunication, it's been pretty seamless. Every staff member I've encountered has been professional and super helpful. Kudos to the center for hiring great people. Any kind of exercise you could possibly want to do is under the roof of acac or at one of their other facilities. The classes and yoga studio is top notch. I've done a few classes and also yoga, signed up for the egym and have used the hot tub, sauna, plunge, etc., and it's all been good. It's only a week in and I feel right at home and motivated to work out every day. I still have so much more to try! I love that I can do something different everyday so I don't get bored. Joining acac costs more but so far it's worth it for us.

Living in the sauna... love the convent location the people are great she'd the staff helpful.read more

Orangetheory Fitness

Orangetheory Fitness

(22 reviews)

I love orange theory so much I've been going for 3 years…read more I came from a different boutique gym and OTF had more of what I wanted. It's not as intimidating as it appears. The coaches and staff are all incredibly supportive and want to help meet your goals whatever they are. The first class is free!

I was cancelled without warning, notice or cause, with zero explanation, on September 10th. I've…read moreemailed the owners, managers, and co-CEO's of Orangetheory - with zero response. I messaged OTF via Instagram, got a call back, and was told that my studio would reach out to me in 3-5 business days. It's now been 10 business days, and NOT A WORD. Below is the email I sent to David Long, the co-CEO (and copied owners and managers too). I've been denied a copy of my contract (as have other members). Also see other negative reviews specifically mentioning the manager. _______________________________ I've been a fanatical member of OTF since December 2022. I've participated in every challenge, bought every piece of merch, and even won the Transformation Challenge at my studio in 2023. I share it on my social media, go to studios wherever I travel, and in general evangelize the program whenever I can. I've had amazing results and it shows. After a few years of begging, my husband joined. He attended for a month and needed to cancel. He signed a cancel form on 9/1 at the studio ( I was there) without issue. The next day, the SA Sydney called and was nasty, telling Mike that he had to pay regardless and would not be able to use the classes he paid for. I could not believe he had such a bad experience and asked Marilyn Terry, the manager, to call him. Instead of working with him and resolving the issue, she doubled down on what Sydney said, that he had to pay and could not use his classes, and said she would back her staff over customers no matter what. She then disconnected the call without warning. Yesterday I got a text to update my billing info - and I responded with a text that I would do that - and expressed my concerns about how Mike was treated. I'm at work, so I checked my personal email a few hours later...and had an email from Marilyn that my membership was cancelled and that I was not welcome at any Richmond studio. No mention of cause, warning, nothing.... I've attached all of my correspondence so you can see what I said (named in order - 1, 2, 3) - please keep in mind the email was sent AFTER the text I sent - clearly a move meant to penalize me for expressing my opinion. I cannot believe in 2024, a successful, visible business is run by someone who would retaliate against one of their most visible, successful, positive members in this way. You might also want to reach out to other members who have cancelled - many people have had similar interactions with Marilyn.

Arthur Murray Dance Studio - dancestudio - Updated May 2026

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