IT'S TRAVEL SEASON, BAYBEE!…read more
I've been using Travel WIFI for many of my recent trips last year. I honestly have never had a problem with this company as they are so responsive, wonderful customer service and the device is very reliable! Let me admit that using their device truly helps from getting billed a huge amount for roaming charges from a mobile carrier. I've used travel WIFI for over 3+ of my trips out of the country and the process to sign up has been very easy. I have used them to go to Mexico, Canada, Asia, Italy, and Trinidad.
I usually go to their website here: https://travelwifi.com/ and enter the country that I will be visiting. I go for the basic purchase and three days before my trip, I receive a UPS package with my device. On top of that, I even get a free return package to send the device back. During my stay, I get continued emails checking in to see if I am enjoying the device and asking if I have a question. A few days before the device is supposed to be returned, I received an email informed me that I could keep the de4vice if I wanted to for a fee. Not really needed in my situation, but nice that they give this as an option.
The prices are very reasonable and not too much. The device charges in about 2 hours and last on a good charge for over 10 hours. I also like that multiple devices can use the WIFI box simultaneously.
I can agree with some of the Yelpers about the spotty service although the device says there is the internet, there were times where it wasn't working. But honestly, it was not the fault of the device so I can't blame it on the company. There are times where it will take long periods of time searching for a signal, maybe it was the location of the places that made it spotty.
In all honesty, it's a WIFI box, don't have high expectations to get service 100% of the time. If you lower your standards, I promise you won't be disappointed.
I will continue to use this company to order a WIFI box when I am going to visit any country.
**Make sure they give you the new devices; the old devices don't work and the chargers don't work for the device. **