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Kensington, MD

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Art restoration

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A To Z Art & Framing Discount Outlet

A To Z Art & Framing Discount Outlet

(44 reviews)

$$

I have to write this review. I came to visit a flooring store in the building and saw a framing…read morestore. Knowing that I need frames for at least 5 paintings I stopped by to look at what is available. Right of the bat I was told they work by appointment only. I told the lady ok, can I just look at the wall of frames and see if anything interests me and I want to make an appointment. Because if I don't see anything I like then what is the point to make an appointment and drive back here from where I live. So I found a frame that I thought was interesting. I pulled out my phone to find a picture of the painting that I was thinking to match it with. The lady cam up to me and said no pictures please and asked me to leave and make an appointment. I was shocked as it is not like I need her help to determine if it would work for my painting. She had no clients in the store and while I am seating here in the parking lot writing this review for the past 15 min no one came in for the appointment either. How do you do business with people like that? Seems like she just didn't care. All I can say it is probably not her business because otherwise it just wouldn't make any sense. The flooring store next door has an amazing customer service btw! Learn from your neighbor!

We have used this framing company many times. Each time we ask that they phone us when the product…read moreis ready after they have worked at it. They never call us. This last time the frame was beautifully done; however, it was submitted in very early January and we still did not get a call in mid-March. It's up to us to go there and ask them about paintings. If you use this company, make sure you bring your receipt with you.

M Alam Restoration - Glass sculpture in process of being restored and reformed.

M Alam Restoration

(10 reviews)

$

I have had the pleasure of working with Alam on restoration of some very, very special family…read moreantiques. His skill and workmanship are amazing. He restored a cut glass bowl that had shattered into many small pieces with such precision that to this day I would not even see or know that it had been damaged. Amazing work! I also had a delicate and small decorative egg that was shattered and seems completely a lost cause. This too he was able to restore into perfect condition, again just amazing work. I would turn to know one other craftsman other than Alam for careful and thoughtful management restorative work. Jeannette, NYC

This is perhaps the worst experience I have ever had with a business. (Although he's a sole…read moreproprietorship so maybe it doesn't count). I dropped off a Chinese scroll for repair back in October 2022. I was told it would be ready in a month, in time to surprise my husband for our one year wedding anniversary in November (it was the Paper anniversary and the scroll belonged to his late grandmother). I called the day before it was promised - no response. Deadline passed. Further calls and emails either went unanswered or he would pick up, say "I'll call you back" and then never would. He finally said there'd been a death in the family (which made me feel terrible, but I'm not sure why he couldn't have said that the first time I called??) I waited months. Christmas came and went. So did January. When I tried checking in (about once a month or so) he seemed not to be able to remember the project. I finally got my scroll back after saying that I was driving over to pick it up the next day, finished or not. Then mysteriously it became ready. It looks . . . ok, I guess? Some of the things that were promised (such as doing paint touch-ups) were not done but at this point I just wanted my scroll back since it had such deep sentimental value. But this entire experience was a huge waste of time & money and a giant source of stress for me. Very unprofessional, would not recommend.

Arte Lepre - artrestoration - Updated October 2026

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