I have been in this store twice, and both times had incredibly rude service from the white haired…read moreolder lady who works behind the jewelry counter. The first day we didn't buy anything, but today I found a cute hat that I HAD to have and we were planning on buying many more items as well, however, as I was walking past the counter to the back of the store, the above mentioned woman came out from behind the counter and asked if I wanted to buy the hat, to which I replied yes, she then asked if I was finished shopping, and I said not yet and tried to walk past her, but she stopped me and grabbed the hat, ripping it out of my hand!! She she needed to hold it behind the counter. She made me feel like she suspected I might steal the hat!! I was mortified and horribly offended!! And all this over a $50 baseball cap!! I have never been treated so rudely or unprofessionally at a place of business. We also visited Hermes today and I walked around the store holding six items that we ended up purchasing, PLUS a purse, and we were treated with courtesy, kindness and professionalism and believe it or not, not one employee tried to rip anything out of my hands. ‍ Needless to say, I will NEVER step foot in Pitkin County Dry Goods again. Considering multiple reviews with similar experiences, I would suggest to others not to visit this shop either...well at least not until that woman is no longer working there.

Horrible and incompetent service customer people who are not nice to customers. Seems like the…read morelocals resent customers from out of town. Will never shop again in their store. Customers stay away from this business

Beautiful store and beautiful high quality import coat collections…read more They have really cool scarfs in different colors as well as fur, knitted hats and their signature 81611 caps. Mark and Robin the co-owners are very friendly and helpful. Will definitely recommend this place for ladies and gentlemen who are looking for stylish coats. I would say, the best in Aspen.

This review is long overdue. I bought two beautiful pieces from Mark Richards several seasons ago…read moreand I couldn't be happier with the quality, timeless style, and durability of both the fur and the Italian puffer coat. Still wearing both to this day. Marvelous, happy experience finding these pieces. I will be back.

We stay in Aspen 8 weeks a year and stop at Susie's every year. Resale shopping is supposed to be…read morefun. It's a treasure hunt, right? Susie's has been decent for a few luxury finds. I've bought ski jackets, clothes, and shoes at Susie's. Well this past week we stopped in and had the worst resale shopping experience ever. My hubs found 6 items to try on and bought 2. There's a no return policy at the store (understandably) so I try on a lot because I intend to buy a lot. I found 15 items to try on. As I was walked through, the woman behind the register looked up and became VISIBLY irritated and asked me to try on my items so that I didn't hold up their dressing rooms. I'm accommodating so no problem. After walking in she started talking about me out loud to the customer at the desk buying 2 items, saying "I'm sorry, it's just that people come in and want to try on the whole store..." There are 2 dressing "rooms" at the store (curtained off areas). I tried my items on quickly. My husband stood outside the curtain. Several clerks asked if he needed a room and he said no. At no point did anyone have to wait for a room while I tried on items; I listened closely for that. Then the woman behind the counter saw my husband and started loudly taking with the clerks in the "back office" about how she was going to have to ask me to swap out and allow other guests to try on clothes right before loudly asking my husband "Sir, do you need to get into a fitting room just to try on 2 things?!" To which he replied "no." I was finished so I left the room and walked straight to the desk. I spent almost $400. I planned to keep shopping to find more stuff to buy, but decided to cut my visit short. I heard the check-out clerk ask every other guest if they'd been in before, but didn't ask me. She offered every other guest an emery board with the store logo for their nails, but didn't offer one to me. It wasn't until I asked if they had a rewards program (because I couldn't remember) that she reluctantly said "no but because you spent so much, we have a logo reusable bag you can have." No thanks We'll never be back. Never forget that resale stores are supposed to be a fun treasure hunt. It's not that serious and any guest can reasonably wait 5 minutes for a fitting room. It's thrift shopping, not an emergency room. No one is dying on the table. I can afford to shop at the brand stores in town, so going forward I'll skip the shitty attitude and just go direct to the brand stores. No fun find is worth such a bitchy encounter.

loved their clothes. some a bit expensive, but lots of good quality items. so much fun to browse.read more

WOW!! What an awesome store! The store is bursting with color and oozes fun. Everyone who works…read morethere is super nice, friendly and helpful. Don't see your size? No problem; they'll check downstairs for you. Skye was exceptionally patient with me, my sister and niece as we tried on almost everything in the store. For those not familiar with the brand, the clothing is inspired by 1970's California and has a relaxed surf vibe. They are famous for their handmade and perfectly distressed hoodies and sweatpants in a variety of styles, colors and designs. Looking for something cozy and comfy to relax in after a day on the mountain? Aviator Nation has you covered! The brand has a cult following and is sure to score you points if you give anyone in the know a cool tee, hoodie or pair of sweatpants a gift. Their velvet collection is decadent, as are their swim suits. You're sure to find something here for yourself, a friend, the man in your life or kid.

Love everything about Aviator Nation, but ESPECIALLY LOVE EMMA from the Aspen store. She was super…read morehelpful, informative, and patient and immediately shipped out the items I ordered. Go see Emma if you want a great shopping experience!

Great lattes, pastries, & quiche. Priced well for grab-n-go items and latte. Zack is a great…read morebarista and genuinely welcomes everyone who comes in the door. This is my go-to spot when in need for a quick bite or an extra boost of energy.

So we shopped a couple times at Aspen X back during a multi day visit to Snowmass in March, 2024…read more My wife ended up purchasing a pair of women's softshell ski pants and we each also got a beautiful merino wool skiing base layer. Overall, prices were a bit on the high side, but the quality of items in the store seemed really good. There was also a nice selection of higher end Aspen branded clothing perfect for souvenirs along with some designer items. Where things really impressed us however is that upon laundering my wife's pants for the first time a few weeks later (once we were sure we were done skiing for the year), a zipper pull failed on them in such a way that one of the side pockets was pretty much rendered impossible to use. I reached out to the store via email and they offered me a full refund upon shipping the pants back to them, no questions asked. Yes, we were disappointed the pants failed, but at the same time I greatly appreciate the fact that they stood by the quality of their clothes this way. In this day and age you often are literally just screwed if something like this happens. You cannot go wrong shopping here.

If you are looking for sophisticated and stylish women's clothing, don't hesitate to shop at Four…read moreOne Nine in Aspen. The owner, Kristin, is so helpful and patient, and so is Marie, who works part-time. Kristin carries a good selection of Rachel Comey (one of my favorite brands) and many other brands as well that you won't find anywhere else in Aspen, including some local designers. Excellent hand bags, shoes, jewelry, and accessories too. My friend and I bought several pieces on our trip to Aspen and will be checking the website regularly. It will be a must stop the next time I am in Aspen.

Wonderful store and even more wonderful owner!! Michelle went above and beyond for us when we…read morevisited Highly recommend stopping in, really great selection for babies all the way up to pre-teen!

Great place to grab a special gift. I wanted to spend all day here with all of the extremely well…read morecurated clothing selection they had. I found items at all price points. Really cute store.

I love this boutique. Giselle has a great eye for unique and affordable (especially for Aspen)…read morefinds! I had a problem with one of the several things I bought from her and she bent over backwards to right the situation and make me happy. That kind of customer service is rare these days. I will go back.

The owner of Magasin, Giselle, is one of the best merchants we have run into in a very long time…read more Her selection of jewelry and other objects is impeccable in taste, well priced and very approachable. Her store is packed with interesting and eye-catching items that she has carefully sourced from her travels to Europe, without being the least bit pretentious.. But most importantly, Giselle makes the place sail with her enthusiasm and positive energy. In a town where retail is off-the-charts in very very expensive brand name merchandise, she brings it down to earth in a very compelling manner