I've been here before for PIXY early last year, and everything was great!! The event went smoothly, everyone was super nice, I had a great time!! However, when I went tonight for VIVIZ, it was different. I don't fully blame the venue because they sincerely did their best, but it was kind of rancid towards the end of the night. Me and my friend had VIP so after the show, we qualified to do Hi-Touch and then a group photo. They crowded us in a room in rows, however they began to push some people out of the room because there wasn't enough space in the room for everyone to go at the same time. That's fine, there were a lot of people so that's expected. However, when Hi-Touch began, the lady (black hair in a bun) acting as security was very rude. She gave us no directions on where to go or what to do, and when we sat there confused she began to yell at us "Go!! Keep the line moving!!" Before my turn, they hadn't mentioned that we couldn't film the Hi-Touch, so I figured I'd point my camera at my face while I walked by. However, when I got up there, a black man in dreads yelled, "Point the camera the other way!!" And then as I passed he went "God dang.." I apologized because I was unaware that we couldn't film, but it was just so shocking because last time everyone was so nice. There were some nice people, the lady who checked us in was super super sweet, the merch lady was very nice, so were the people serving drinks!! However the rest of security was just very sour. I'm unsure if these are your security or the group's security, but I felt I should make you aware of this incident since I wasn't the only one they were rude to. I had so much fun and will continue to come back regardless of this experience !! read more