Having a career in the field of guest service really shows me how bad businesses are failing at the…read moremost basic of things. One of the most basic things is guest service - the beginning interaction, the overall continued guest service while they're in your shop and the lasting impression that will be the deciding factor if someone will come back or not. I brought my family in and on a slower evening, mind you there were only (2) tables with (2) ppl at each table already painting their pottery. We walk in and the two girls at the register didn't bother to make eye contact, greet us, get up off their bums and ask us how our evening was... let alone helping us get started. They were more concerned about their personal conversation than working for the money the owners are paying them. Then basically they had to pry themselves out of their seats to get us paint... still no smiles, advice or anything. While we were painting they stopped at NO tables to ask if We needed anything or had questions. They just continued their personal conversations. Correct me if I'm wrong but they're there for the guests, not themselves. I can only hope they're better than that otherwise ownership really needs to take a closer look at who they let run their business. This is the first time and last time we will come back after spending almost $200 that night. It has a lot of potential to be a fun place to come and hangout but with employees like that, it was a turnoff immediately. I would've immediately turned around and walked out if it wasn't for me coming into town for a week to specifically spend time with my family while I was in town for a short time. But I was embarrassed I brought them there and we were treated or should I say ignored almost the entire Time we were there. When they wrapped up our session, again there was no smiling, zero personality and no cause to want to come back and spend more money. Debating if 2 stars is too much. Disappointing...

Everything and I painted a Christmas ornament on Wednesday afternoon. It will be beautiful.read more

I came here with a group of girl friends. If you have 5 or more people they will give you a group…read morediscount and seating in the back if wanted. Great for private parties. They were also running a buy one get one half off special which was a great deal! I painted a vase and a butter tray with lid. I think total I spent $40-45 which I added speciality paint. It was well worth it, fun activity where you keep your work of art! It takes about a week to get your pieces back. The speciality paint is well worth the $1 extra per paint. Its what I painted my vase in. The staff was friendly and helpful,

The pottery is under new ownership and I really had a great time painting pottery with my kids…read more Some pieces cost more, but I painted some little pieces for around 10 dollars. Their pottery is more unusual and the results are stunning. We painted a plate, a tile and some Halloween decorations and it was a good enough price. We went before the new owners began and it was fine but I like the chill vibe of the current ones even more. Also a shop next store where I found some wonderful earrings.

We came in on Friday Aug 8th and had such an amazing experience. The staff was amazing and so…read morehelpful

The entire activity and atmosphere was great. Being greeted as we walked in with instructions and…read morestep by step on what to do was also really nice.

Good place to paint already-made pottery pieces. You can select whatever design speaks to you,…read morepaint it and they will fire it for you. It's pretty popular with kids, which is fine except some adults just stand around in aisles talking to other parents, while their kids paint which makes it difficult to get more paints, water, etc. Seen this happen more than a few times. Wish there were a few kid-free days or times.

Cute and fun! Went…read morewith a few friends for the first time (4 in total) and liked my experience overall. We went on a Saturday so it was pretty busy and couldn't be seated at first but we put our name down for a reservation and came back a couple of hours later and it wasn't a problem. There were some cute piece options with different price ranges (around $20 overall if you get the cheapest options) and plenty of colors. Was a little loud at times but still a cathartic activity and fun with friends. I painted a pink monkey with a bow on its head and heart on the tail

We don't drink alcohol so we are always on the look out for cool places that treat non alcoholic…read moredrinks with the same respect that is shown to complex drinks with booze. This place does just that in addition to being a super cool space to make something cool to take home! We were just passing through on our way home from a weekend in Springfield so we just had a drink. This would be a great place for date night or to take your kids for an art project! How cool is that!

Super fun activity to do and they were so helpful. They have great non alch cocktails as well…read more Will definitely be back!

We had an event planned for our site (Crescent City Tap) and they had to cancel. We waited 30 days…read morefor refund as promised and nothing. Now the owner has closed down shop and not refunded money. The owner, Leslie Grabenstetter, has not responded to many inquiries of refunding. We have filed complaints with BBB and also making sure others don't make the mistake we did .

Great small town shop with wonderful customer service. Lots of cute home decor and gift item along…read morewith coffee bean flavors to purchase whole or ground. Reasonably priced. I love stopping in to see new items and know I can always find a last minute gift.

Beautiful shop. Good coffee. Only had flavor of the day and no espresso. At 3 pm the coffee was hot…read more& fresh. Unique gifts - anything from $ to $$$