We've been loyal customers of Mimi's Crafts for over 20 years, visiting regularly with my…read morehandicapped mother and aunt, who have always enjoyed painting keepsakes together during visits. Sadly, since the new ownership took over, the experience has drastically gone downhill. On their most recent visit, they were told--quite abruptly--that moving forward they would only be allowed to come in twice per piece, and that painting must be completed within six months of purchase. This was never a policy before, and the way it was communicated felt aggressive and unwelcoming. Disheartened by the interaction, they decided it would be their last time visiting Mimi's. To make matters worse, when they were called to say their pieces had finished firing, they were informed one of them had broken--without a hint of an apology. The only "resolution" offered was a gift card for the original value or nothing at all. When they went to pick up what was left of the piece, the owner was present and still didn't offer a single apology. This is not the kind of customer service or family-friendly environment we used to know and love. It's deeply disappointing to see such a treasured place become so unaccommodating and indifferent toward long-time customers. We will be taking our business--and our loyalty--to one of the many other paint-your-own studios in the area that still prioritize kindness, flexibility, and community. And when leaving a review on google to express these issues, it felt like we were responded to with a chatgpt answer, because it wasn't even being addressed to the correct person. Which felt even more impersonal.

Came to pick up my pieces and no one is here during business hours. Their sign says open. No one…read moreanswers the phone. I drove 30 min to get here. I will not paint here again. Disorganized business leaves a poor taste for customers.

Exceptional service by Colin He repaired several pictures…read morethat were water damaged or broken glass from the hurricane Meticulous repairs, and perfect Reasonably priced and and timely feedback on the projects. Best in Cocoa Beach or within 30 miles

A framed painting decided to take a dive to our floor so the glass was shattered and the frame…read moredamaged. The shop was able to not only replace the glace quite economically but also repair the frame. I couldn't be happier. A second item we had repaired was a treasured family heirloom of framed butterflies that was damaged during a move. After taking it to the Art Shop it was repaired and returned looking like new. This is an excellent shop and you won't be disappointed!

I love Michael's but this new one not so much. I had a question and after searching all over the…read morestore I finally found an employee who had no idea what I was talking about. This was a featured item on the weekly ad! I then find them myself and took them and my basket full of other things to check out. They don't have any cashiers. Only for balloons said that same girl who was now just standing there but wouldn't check me out. . Self check out only. I left my basket and walked out. I don't work here and I support all the cashiers who lost their jobs because of them. I'll drive all the way to Palm Bay. I won't step foot in this store again.

They are the sweetest most awesome people EVER! I had purchased some items on three different…read moreorders and all were the wrong size - MY FAULT. Two were online orders and one in-store. I had used sales, coupons and vouchers making it MORE complicated. There system doesn't allow 'exchanges', just returns. Yet these lovely women overcame every hurdle to make it work at no additional charges to me. They were so patient and fun! I wish EVERY STORE had employees like these ladies! From the manager down, it was a team effort. They took care of my mistakes in about 10 minutes! WOW!

Always a wonderful time! I have taken several classes - from baking to a Chef's night - and loved…read moreeveryone! Always learn something new.

Absolutely love this place and I try to book a class here whenever I can! So much fun and easy for…read morepeople who do not bake much. I've been here about 4x and each time is better and better!

I do not know about the husband or guy who does the framing, I believe is the husband, but the wife…read moreor female owner was extremely to be honest and for a lack of a better word snotty towards me and I will not go back in there. I only recommend them to high end customers who are dressed in designer clothing. Little did she know I had access to when I admired her own artwork and asked her advice about mine by showing her my shots on my cellphone. It wasn't a scheduled visit but a impromptu one since I was in the area.

Downtown Art Gallery is always my number one "go to" when I have a framing need. Their selection of…read moreframing stock is extensive and their framing work is always 100% perfect. In addition to their expert help in framing, they carry an extensive inventory of art and jewelry that is hard to pass up any time you enter their shop. If you ever receive an invitation to one of their "drop-ins", do yourself a favor and don't miss it. Jeff & Heidi are the best!!!

Stopped in here real fast to use a Coinstar and pick up a soft drink, and one of the first things I…read morenoticed was how clean the parking lot was. I visited dozens of Walmarts and dozens of states over the last decade. This is probably the cleanest parking lot I've seen in any Walmart. Once inside the layout is a bit different than most Walmarts folks are used to, but everybody was pretty friendly and nice about directing me to where I had to go Small point of interest is at the customer service department is actually immediately there when you first walk in to your left side The customer service reps were friendly and knowledgeable, and I feel you're very respectful Store itself was also clean which ties back to my earlier point and I was asked on two different occasions if I needed help finding something It's probably the highest rating I've ever given a Walmart and I was pleasantly surprised at the level of customer service and cleanliness definitely would suggest

Very clean older small Walmart! Staff was friendly and available to answer questions. Very clean…read morebathrooms! Just won't have as much "stuff" as a supercenter but they have what you need!