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    Arrowhead Psychological Clinic

    2.3 (3 reviews)
    Open 8:00 am - 8:00 pm

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    8 years ago

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    Duluth Counseling Center

    Duluth Counseling Center

    2.0(8 reviews)
    1.2 mi

    Messed up billing? Me too. If you are having problems like…read moreI did with lack of communication, incomplete billing, duplicate billing, miscoding, billing of different amounts for the same service, or refusal to send through insurance you can file a complaint with the Minnesota Attorney General: https://www.ag.state.mn.us/Office/Forms/ConsumerAssistanceRequest.asp If the AG receives enough complaints they investigate and can bring charges. For me, this wasn't enough because the AG could not compel them to file through insurance so I had to file a separate complaint through my insurance for the lack of filing as well as miscoding. It finally got resolved, but I needed all of these agencies to finally pay my bill without being constantly threatened with collections. You can also file a complaint with the BBB. I wish you luck!

    Don't get me wrong my therapist is the best you can find in this area. However, the billing…read moredepartment along with the "manager" katie is some of the rudest and hardest to work with people. I started seeing my therapist ending of last year. I was completely honest with the lady in charge of billing(no longer works for this company) and told her my high deductible and what I could afford along with how it would work out with my deductible. She said don't worry about it and she'll figure it out. I tried to have this Conversation multiple times. She never handled it. She no longer works for the company. So I had to deal with it with a another person who also no longer works for the company and made arrangements for it to be taken out of my checks. Today I was informed my weekly visits will now be nearly $200 a visit or I can no longer be seen by my therapist. This was also from the office manager katie. I was paying what I can with little left to survive in the first place. Now I will no longer be able to be seen by the one therapist I actually enjoyed visiting. This place is only after money and rather not help people succeed in life.

    Arrowhead Psychological Clinic - psychologists - Updated May 2026

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