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    Arrowhead Evaluation

    2.1 (7 reviews)
    Closed 9:00 am - 5:00 pm

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    Sports Medicine and Orthopaedic Institute - Leg after surgery

    Sports Medicine and Orthopaedic Institute

    (16 reviews)

    Front desk gal Natalia rude & unprofessional on the phone. everytime i call in and they ask for my…read morelast name and i know i ptonojnce it with a hard J, yet they still ask me if it starts with a J or a Y. so i asked her just this one time why they keep asking me that, and she told me because "we have other patients with similar sounding last names". i said no, my last names the only one in the world and she replied back "well i highly doubt that", with a snide tone and attitude. just rude.

    Premier Medicine/Dr Tani would not be a recommendation. My surgery was done on…read more7/1/25 as of today 7/16 they have fail to properly obtain a decent PT referral for me. The 1st one was TNHHS Team Nurses Home Health Services, Inc. They gave me the runaround on the phone all day Monday & Tuesday no one ever called me to schedule my wound care or PT. By end of day on Tuesday I called my primary doctor office to get a new referral for home support. Wednesday morning I called the new referral authorization they said they did not have the authorization yet even though I gave them the number. I destiny home health.com/ waited 5 hours & called back still they had not received authorization. I call my medical center back ask them to fax it to Destiny home, I waited 20 minutes & called them back to see if the received the authorization and believe it or she then told me they don't have staff to cover & was rerouting my authorization back to my pro. All these purr fits are so unprofessional unbelievable. Not even my dr will reach out to to assist. SAD PART IS IM AFRAID OF NOT PROPERLY HEALING BECAUSE I HAVE NO IDEA WHAT PT EXERCISES I NEED TO START ON MYSELF. BECAUSE I WAS TOLD BY THELMA OFFICE MANAGER THAT IT WOULD BE ANOTHER 2 WEEK TO GET A NEW APPROVAL.

    Empire Orthopedic Center - Dr. Gregorius & Dr. Donaldson

    Empire Orthopedic Center

    (32 reviews)

    My appointment with Dr. Donaldson was scheduled for 9 a.m. He entered the office between 10:37 and…read more10:42 a.m. At that time, I was in the process of involuntarily committing a client who was considered a danger to themselves and others. When Dr. Donaldson entered, he didn't speak or introduce himself. Instead, he reached out and attempted to disconnect the urgent call I was wrapping up. Rather than continuing with the appointment--one I had been waiting over six months for--he left without seeing me. Junge, Dr. Donaldson's found this to be exceedingly entertaining, or that is what I assumed by his smile and laughter. ***Edited to add:*** Against my better judgment, I allowed Junge to participate in my care today with Dr. Donaldson, despite explicitly informing him beforehand that I do not participate in any educational activities involving bringing others into the session. Junge either lacked awareness or disregarded my boundaries, which is concerning given his stated pursuit of a fellowship following clinical practice--yet he showed no regard for the importance of cultural sensitivity or patient autonomy. His conduct throughout the interaction was unprofessional, characterized by condescension, dismissiveness, and language that suggests underlying racial bias. His behavior was less respectful than expected from a healthcare provider and reflected prejudice rooted in preconceived notions rather than clinical judgment. Notably, Junge labeled me as "combative" based on subjective impressions, revealing a reliance on stereotypes and a failure to understand or respect my concerns. This unprofessional assessment unduly influenced the supervising physician, who accepted these biased characterizations without scrutiny, thus perpetuating unjust and unequal treatment. Additionally, Junge blatantly ignored my clear statement that I did not want to participate in any educational efforts by bringing others into the appointment, demonstrating a lack of respect for my autonomy and boundaries. Such behavior highlights a problematic attitude toward patient rights and diversity. To address these serious issues, Junge would benefit immensely from targeted implicit bias training and cultural competency courses designed to improve interactions with patients of diverse backgrounds. These interventions are crucial to fostering equitable, respectful, and culturally sensitive healthcare practices, and to preventing future instances of discriminatory behavior.

    The physicians & PA are great! But Physical Therapy there is awful since Barry & Steve left. They…read morereally strived to help optimize recovery with various modalities besides exercise. Now there is only 1 person who walks around with the computer doing his note while telling patients what exercises to do. Unfortunately I've been told that the therapists at Outpatient Rehab at East Campus don't do much either. Very disappointing for a Loma Linda facility.

    Ghazal Ronny G MD

    Ghazal Ronny G MD

    (4 reviews)

    In the two appointments i had with this man, I found him to be incredibly rude and condescending. I…read morewould never let this guy operate on me, my friends or family. In my first visit, he asked me why I was there, I explained I had severe knee pain and it felt very similar to what I experienced in my other knee, which was a meniscus tear. Out of nowhere he began to chastise me and question why I was even there since I seemed to already know what my issue was. I was thrown off from his unprofessional attitude and especially since I just met him. I let him know I was only responding to his initial question. Clearly he was irritated by something and probably having a bad day, but it was very unprofessional to take it out on a patient who is in real pain and seeking his care. I made sure to get out of that office right away. I had my follow up with him after my MRI, and sure enough, it confirmed I had a torn meniscus. As I mentioned, I just figured he was having a bad day on my first appointment so I went into this one with an open mind. Although he wasn't rude in this appointment, he showed little care and I would describe him as aloof, at best. After these two appointments, was clear I needed to find another doctor.

    This guy is incredible. He repaired my shoulder and bicep and has been amazing the entire time. He…read moreunderstood that I didn't want the surgery and tried to get me back to normal through therapy. When it didn't work, he took his time and explained all of my options. There was no pressure to get the surgery. I did it though, because it seemed like the only true fix. The surgery center was nice and he was better than expected - understanding and comforting. The surgery was quick and his follow up was great. I'm still in aftercare with him and he seems to show legitimate concern for my recovery. I actually enjoy my office visits. Like, I could hangout with this guy and it would be a blast.

    Arrowhead Evaluation - internalmed - Updated May 2026

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