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Arrowhead Creekside Dental

5.0 (3 reviews)
Closed • 7:00 am - 6:00 pm
Updated 3 months ago

Services - Arrowhead Creekside Dental

Cavity treatment

Dental exams

Teeth cleaning

1 More Service

Tooth filling replacement or repair

Arrowhead Creekside Dental Photos

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6 months ago

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7 days ago

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Raymund M Tanaka, DDS

Raymund M Tanaka, DDS

4.8(20 reviews)
0.9 mi

I received top notch care from the folks here. From the moment I walked in, everyone made me feel…read morelike family, and that is a reflection of the values of this family establishment. The intake and paperwork process was super easy, and the wait was not long at all. In addition to high-quality care, you can tell that cleanliness and efficiency are very important to everyone here. I can't wait to come back and spend more time with the friendly folks here!

My initial experiences with this practice were positive, which is why I originally left a higher…read morerating. Unfortunately, I later had to change it due to multiple concerning issues. When I first became a patient, my periodontal pocket depths were consistently 1-3 mm. I followed all home-care instructions and attended regular cleanings every six months as recommended. Over approximately two years, my documented probing depths progressively worsened, and I now have multiple 4-5 mm readings and one 6 mm site, despite having no bleeding gums, and no prior diagnosis of active periodontal disease. During one of my later cleanings, a hygienist commented that I had a "high tolerance for pain," followed by what I experienced as overly aggressive scaling. After reviewing my records and asking for a clinical explanation of how my pocket depths changed so significantly under routine care, I sent Dr. Tanaka a polite, professional email requesting clarification. Rather than receiving an explanation addressing the clinical findings, I was sent a certified letter terminating care and refunding my membership fee, without answering my questions. I also had a visit where Dr. Tanaka was out of town and I was seen by his son. Without taking new X-rays, I was told I needed a crown on tooth #14, even though that tooth had received a crown approximately a year and a half earlier and Dr. Tanaka himself had previously commented on how well that crown was done. Additionally, I was told by the office manager that the practice does not prefer patients who "only come in for cleanings." Shortly thereafter, my cleaning frequency was increased from every six months to every four months. I am sharing this so others can make an informed decision. My concern is not about being dismissed as a patient, but about the lack of transparency and explanation regarding documented changes in my periodontal measurements.

Arrowhead Creekside Dental - generaldentistry - Updated May 2026

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