As a dog mom, leaving your dog for surgery is never easy, but Dr. Katie Johnson and the entire team…read moreat Family Friends Veterinary Hospital made me feel completely at ease. Buzz recently had a tumor removed, and everyone was so kind, caring, and reassuring throughout the whole experience. You can tell they truly love what they do and genuinely care about their patients. They went above and beyond for both Buzz and me, and I couldn't be more grateful. I highly recommend them to anyone looking for a veterinary team that treats your pet like family.

I've trusted Family Friends with the care of three dogs and two cats for more than six years…read more Unfortunately, my recent experiences have left me concerned about a decline in communication, transparency, and clarity around costs. Most recently, I paid $250 for my dog to be seen during regular hours. Less than 24 hours later, her condition had worsened. She was lethargic, still wasn't eating after three doses of medication, and was continuing to bleed from her rectum. Because no regular drop-in appointments were available, I was directed to urgent care and charged another $500, including approximately $130 in fees added to the prescription costs. I called the office and spoke with Jill about the unexpected charges. While she apologized that I was unhappy with the experience, no adjustment was offered. I recognize that, as a pet owner, I can always ask more questions. However, transparency should also be part of the care provided. During that initial visit, I was told that my dog had torn her other ACL less than four months after undergoing a knee surgery that cost more than $4,600. Only after that surgery was I told that dogs that tear one ACL can be predisposed to tearing the other. That is information I would have appreciated having when considering treatment and the potential long-term costs. After more than six years as a client, I'm disappointed to feel that I now need to be much more proactive about uncovering costs, alternatives, and potential outcomes before agreeing to treatment. If you choose Family Friends, I recommend doing your research, asking detailed questions, and making sure you fully understand the treatment options, alternatives, and associated costs before proceeding.

My Favorite Vet! Dr.S is just amazing with our dogs and is always so kind to us! Our dogs love…read moregoing to the vet.

Absolutely outstanding. Dr Stasiak has taken a lifelong interest in veterinary medicine and has a…read morefull grasp of the situation using deductive reasoning. He recognizes problems quickly, makes quick and accurate diagnoses and treats proficiently. He is compassionate and our newly rescued dog sensed this. She was very relaxed around him. His staff obviously emulates him and the clinic is a care center, not putting profit first.

we love taking our pup to doggy daycare! staff are so kind! the first day is free as your dog gets…read morea behavioral assessment to ensure a good fit for daycare, they send you home with a report card of how your pet did, so cute. love that they send pictures and a short report at the end of the day.

Took my so sons cat in after she caught a bat. They got us right in & she got her updated shots…read more They even did a complementary nail trim!

Yes, Eastown Vet is pricier than most vets, but you get what you pay for: the great service and…read moredetailed, up-to-date knowledge of its staff and vets, including dental specialists. In my 5 years of experience taking my chihuahua here, it has been worth it!

I'm shocked by the recent reviews on Eastown! I've been seeing Dr Tittle for over 3 years now with…read moremy 2 dogs. Sure their prices are a bit high, but they go over high & low estimates for any potentials before providing any service, so I don't understand the folks complaining about cost. And the level of care they provide is beyond worth it. Not only have they helped my senior dog recover so much from her ER vet anxiety/trauma from a past incident through their fear-free practices, but Ashley single-handedly located a splenic tumor on my senior dog just by palpating her belly that almost certainly would have killed her otherwise. Both my dogs have had surgical procedures here and were handled with the utmost care. The texting line is also a huge help for minor issues. I won't trust my senior with anyone else (we're headed there today for an echo!). If you're looking for the absolute minimum hands-off care, this is not the place for you. But I truly feel Ashley & the entire staff treat my dogs like their own.

Thank you so much Southkent Vet Staff!! I have much…read moreappreciation for this Veterinary Facility I have been with them for 20+ years they have always been AWESOME but they out did it today. I renewed vaccines Mar 31, 2026 & they did blood panels found out she had UTI week later & it was Spring break my car was down I live a ways from Caledonia getting there wasn't possible a tech on her way to another place brought to me. I am so Appreciative for this! No other Vet would care this much so THANK YOU VERY MUCH Caledonia Southkent Vet for your incredible Love of my furry Sincerely Amy Lyon

Friendly, professional, and compassionate pet care from a well-established veterinary clinic. The…read moreknowledgeable staff make animals feel comfortable, provide thorough assessments, and offer accurate service estimates. Highly recommended.

This is the best veterinary clinic ive taken my pets too. They are all kind, compassionate,…read more knowledgeable and caring staff. I cant recommend them enough!

This is very untrue. I was very emotional due to a recent divorce, 2 extremely ill daughters with…read morelife threatening illnesses and sick fur babies. I was emotional, but never once had any type of issue with anyone of the staff at least not to my face. I never asked for anything other than care for my babies and I paid my bills at time if service. I was unaware of any of this until I reached out for an appointment for care. I was told that my accounts were closed. I asked why and was told it must be a mistake and that it would be corrected. I was told that my pups scrip would be filled just before 5:00pm on Friday I was extremely concerned that Chewy had still not received his scrp. I called your office and was told thst I was to emotional for your staff go somewhere else. I only wish I would have know how unprofessional your office was before I recommended you to family and friends. You might want to make sure your not mistaking me for someone else. Wouldn't matter anyway. Its a shame Ray you were the only person I had crap with. So I am sorry that you have no compassion and are saying none of the staff does either. God Bless

Feeling disappointed. We've brought our animals here for years and have always come to our…read moreappointments. Today I called to set up an appointment for my daughter's guinea pigs and was told they have a new policy. They are now charging ahead of time a fee of $91 per guinea pig just to make the appointment, as a down payment before they're even seen. The woman on the phone said it was because some customers don't show up for their appointments. So, East Veterinary Clinic has decided that everyone else will now apparently be punished for those that don't show up. I told her that was too bad because we would need to wait until next week for pay day then, to schedule an appointment since we can't schedule unless we pay $182 now. My chiropractor does this too but they simply take your credit card info and hold unto it unless you don't show up to your appointment and are then charged a fee. Only the person who fails to show up is charged, not everyone else. Yes, they apply that $182 towards your appointment once there, but for college students like my daughters, that's a lot of money. They live paycheck to paycheck. They were going to get paid on the Thursday before the appointment on Friday, and it wouldn't have been a problem. I understand the Clinics frustrations with no-shows, but I think they need to find a better solution for this. My daughter called a few other veterinarian places and they do not have this policy. So, just be aware that now to make an appointment at East Veterinary Clinic in Holland, you will need to pay for your visit ahead of time. If you are unable to do that, there are other clinics in the area that told us they do not do this.

I brought my sick cat, Chessie with allergy and fever. She need allergy vaccine. They required her…read moreto have rabies vaccine before they give her allergy vaccine. They have stupid policy. I know doctor can't give sick cat with fever rabies vaccine. My other doctor from Indiana was correct, She exam my different cat, Jilly and found out that she had fever, She can't give her rabies vaccine until she get better and have no fever. Google show that sick cat with fever can't have rabies vaccine. They went ahead and give Chessie rabies vaccine. They didn't care about her allergy and fever. I took her to other vets for allergy vaccine many times since 2017 and don't require rabies vaccine. They care about staff and don't care if sick cats and dogs die from rabies vaccine. They just want to make money. They sucks.

Breton Village Animal Clinic has been our veterinarian office of choice for our kitties and our…read morenewest puppy Molly. Their friendly team provides individualized care that is incomparable to other vets we have seen in the past. Our poor Molly is apparently afraid of white coats - and upon learning this, they updated her chart and so they can make sure staff are not wearing coats when she comes. Even though she needed bloodwork at our visit today, the staff gave her plenty of treats and attention (the one thing she values most of all) to the point where she did not want to leave. We are so grateful to have found a clinic that gives our pets the same love and care that we do.

We came here because our cat was not mobile…read more They took the time to check and validate the options for us before recommending anything specific. Very good experience.

Dr. Martin assessed my dog to see if she could do entropion surgery and said she could do it…read morealthough it would be challenging. She said it may need some "tweaking" afterwards if enough wasn't removed but she would rather do that than take off too much skin. The cost was about $2000. After my dog healed from the surgery, it was like nothing had been done and he still suffers from the same problems with his eyes. When I called her to ask that she perform a revision, she refused to help me in any way, was extremely rude, said I was untrustworthy, and refused to refund my money. I've never encountered anything like this. I'm just out of $2000 and will now have to come up with more money to take him elsewhere. I would never recommend this clinic to anyone!!! She is the one that is untrustworthy, extremely unprofessional and is obviously out to take people's money.

This practice is fantastic. They listen, are compassionate, caring. I've been going here for almost…read more10 years. I would recommend it if asked for a recommendation. We've had 4 dogs. - 2 were little old 17 year old bichons.who passed in January 2025 Storm and Ollie have no hesitation about seeing Dr. Charlie. All goes well!

What an amazing place and staff - from McKenzie at the front desk, Frankie, Dr Hunter and Ethan -…read moremy dog Plato loved you all and so did his momma PS/ if you go here please mind that they are a walk in clinic - when they are full they are full - no appointments (except for surgeries) - please be mindful, polite and courteous-as any appointment setting veterinary clinic is 4-6wks out I just you get there at 730am (yes, to wait in line for an hour for it to open) OR get there at noon (yes, to await them reopening an hour at 1pm) These times may change so please don't quote me This was just my wonderful experience today and sell helpful tips

I had to take my cat in to be euthanized and I knew it would be difficult. The staff were…read moreincredible through a very challenging situation. I am so appreciative and would recommend this clinic to anyone looking for compassionate care for their pet through all stages of life.