We had a massive wasp issue in our home and could not find out where the wasps were coming from. It…read moregot so bad that we had over 10 in the bedroom at a time. After looking online for local businesses and seeing all the good reviews for Ruben, I knew he would be the right choice. Ruben came over the same day and looked around, ultimately the decision to go with a fogging treatment in the attic was chosen and Ruben and his team were able to eradicate my wasp problem. There is not a better pest control company in the area that beats the care or professionalism of Zappers. If you are looking for a pest control solution, look no further. Thanks Ruben!

Quick service! Got rid of the hornets! Super nice guy who…read moredoes an excellent job! You won't be disappointed with Zappers

It has been a bad bug season - we have yellow jackets invading! Bob, the Bug Guy, to the rescue…read more Bob's pricing was on point - affordable! He couldn't have been friendlier and certainly couldn't have been more knowledgeable. He saw the nasty little fellas and even saw ones I hadn't seen yet. He put on his armor and gave the yellow jackets their eviction notice. Proof: All heroes don't wear capes! Call him and say goodbye to the queen.

i used them for a minor bug problem and after they came i had to hire a different company to get…read morerid of an infestation

Everything about his service is outstanding, great personality, amazing pricing, came back multiple…read moretimes to make sure all pests were dealt with. I could not recommend him more!!

Excellent service. Situation was handled quickly and efficiently…read more .

Excellant service. I have just moved into a new home. I first had another pest company come out…read moreto spray. A week later I had ants and called them to come back. The sales woman said that would take a week and LAUGHED at me. I then called Franklin Pest. Kyle came out within 15 minutes. He took care of the situtation and was calming throughout. The woman on the phone was also wonderful. Franklin now has my business. I appreciate the fast service that did the job. You have a new customer!

Hugely disappointing. For years, they took care of all of our pest control need for a reasonable…read moreprice. Now, after two treatments, the ants are back in full force. I do not recommend.

Came our and addressed our mice problem in ourhome. Used a product that did took care of mice but…read moredidn't cause a dead rodent smell in the house. Very pleased. Even came back to reload stations without an extra fee. Very reasonable prices.

Jax showed up on time for polite and was willing to explain everything to me and answer questions…read morethat I asked, 10-10 would recommend using there services really great work!!!

Sick of playing games with these people. I was signed up for a monthy service contract without…read morebeing told. I didn't find out until I was being charged in the middle of winter. I had them pause it and resume it in the summer when services were actually needed. Now that summer is over I have called them twice letting them know that their services are no longer needed and I want the services canceled. They demand to know why instead just proceeding with canceling the contract. You are not entitled to my money. I don't need to provide you a reason Every time they say I can't cancel until a manager reaches out to me. They have yet to do so. I am tired of wasting my time on the phone. Cancel my contract or I am filling a complaint with the BBB.

Worst company to get any pest control done by. One of the bosses named Don is the biggest liar…read moreyou'll ever meet. I called them because of noises in the attic and till this day I'm still hearing it. These guys come acting like they are the most professional company ever and know what they are talking about. TRUST ME, once they get your money, they don't care about you. Super inconsistent. Dec 2024 - Spoke to Josh Rankert sales rep. He came and took pictures of my attic. Never physically went inside of the attic. He literally just poked his head in and took pictures. He said nothing was getting in thru the attic because it was all sealed up there. Vents had protectors on them and so did the chimney. So the only logical reason is they are coming in thru the bottom. Feb 2025 - gave them the job end of Feb and paid $2600 in full (didn't finance) for their "Orkin Shield" and came with a 1 year warranty. They set up traps to catch pest and said they would come check the traps in about a week. Mar 2025 - it's been a full month and nobody has come to check the traps. I had to physically call them to ask them when they were going to come check them. If I never called them, who knows how long they would have taken to come out. They said we are so sorry this never happens, we'll send someone out right now. Yeah okay, I'm sure it never happens. Jun 2025 - They sent out Josh's boss who is Benjamin Smith, he says they can't figure out why's we are still hearing noises on the attic but he assured me they will get it figured out. Ben didn't do anything other than come talk to me. That's it. They came and put more traps out a little later on in the day but that's all. Aug 2025 - still hearing noises in the attic. I called them and they plugged up a small hole they found outside. They thought that maybe whatever was getting in was getting in thru there. Didn't do anything as I was still hearing noises. Oct 29 2025 - I call them again that I'm hearing stuff in the attic. This time Don Whitenight came out (Lmaoooo. Crazy azz last name because he is not a White Knight what so ever.) and he brought somebody out with him to physically go inside the attic and GUESS What, THEY FOUND A BIG HOLE UP THERE. DON SAID HE WILL SEND AN INSPECTOR TO COME CLOSE IT UP!!! Oct 31 2025 - Don sends me an inspector by the name of Brenden. BRENDEN NEVER CAME TO PLUG UP THE HOLE. HE CAME TO UPSELL ME ON MORE SERVICES. I'm sorry guys, you couldn't take care of the first job I gave you and now you want me to give you more of my money for super bad horrible service again? Brenden kept saying, yeah we dropped the ball on this job, sorry for the service you've been given, but again he was trying to sell me more services instead of fixing the 1st issue, I can tell his apology was not genuine. BRENDEN SHOWED ME THE ORIGINAL ORKIN REPORT FROM JOSH. IT WAS WEIRD THAT HE SHOWED ME IT IN BLACK AND WHITE. SO I PULLED UP THE FULL COLOR VERSION MYSELF AND TURNS OUT YOU CAN SEE THE HOLE THEY WERE SUPPOSE TO CLOSE UP SINCE THE VERY BEGINNING‼‼‼ Nov 4 2025 - They came and plugged up the hole in the attic they found. They even reset the traps they left out there since AUG 2025. Nov 20 2025 - Squirrel was caught in one of the traps and called them to come get it taken care of. By the time they got there, the squirrel escaped and they took the traps with them instead of setting them back up again. The guy that came out says we are not signed up for pest control. How is that possible if they have been setting traps up all year long and are just now telling me this. AT THIS POINT I'M SUPER MAD BECAUSE ORKIN HAS PUT ME THRU THE WORST CUSTOMER SERVICE EXPERIENCE EVER. SO I WENT TO THEIR FACILITY TO HAVE A CONVERSATION AND THEY ENDED UP KICKING ME OUT BECAUSE I CALLED THEM OUT ON THEIR LIES. HOW DO YOU EXPECT ME TO HAVE A HAPPY CONVERSATION WITH YOU AFTER EVERYTHING YOU PUT ME THRU? BEST BELIEVE WHEN I LEFT THEY GOT CUSSED TF OUT! SAVE YOURSELF THE TIME & MONEY! DON'T WORK WITH ORKIN. THEY ARE LIARS.

They are the cheapest around and they guarantee 365 protection in the interior and exterior of your…read morehome! I won't go to another pest agency again! Arrow pest control is the best by far!

I had a mole problem in the yard. I haired several different things to get rid of them. I had no…read moreluck. Arrow was helpful. listened to my problem. gave me there standard plan and cost. did not try to upsale me. technician came out. did the treatment. I could not see any new mole activity. the cold was setting in so I am hoping I will not have problems. I would use arrow again if needed.