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Arrow Self Storage

3.0 (4 reviews)
Open • 8:00 am - 6:00 pm

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7 years ago

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4 years ago

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9 years ago

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13 years ago

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All Storage - Viridian

All Storage - Viridian

(2 reviews)

Eastside

Great location and facility appears to be secure for our pontoon boat. Drive thru direction makes…read moreit hard with longer trailers

I used this storage from 12/07/24-2/12/25, moving out due to rust damage on a chair in my unit,…read morewhich was caused by condensation. Kim Anderson (manager) sold me the Choice Protection Plan, and talked it as a great safety net if your items sustain damage because it covers every type of damage. They require you to purchase a Lock - Disc 2 3/4(1) for the protection plan and Kim said the Damp Rid(1) would protect against any moisture in the air. Her customer service was good, but disappointed in the false representation of the choice protection plan. The company, American Claims Management, handles claims for All Storage Virdian. Fast forward, my claim is denied, by under "k. Any loss or damage to Tenant's stored goods for which the Owner is not liable under the law." The denial reason is not related to the cause (storage leaked water) and damage (water damage, rust) to my item (chair) and goes against section 1 and section 1 example, I have included the screenshot of the protection plan. The ACM adjuster, Dyan Walker stated to me condensation does not mean water (although condensation is defined as water droplets) and accused me of not sending the photos he requested, though they are clearly in our email thread. I am currently working with the BBB; this protection plan is a scam to get more $ out of customers just to deny claims when damage caused by the storage unit actually happens.

Extra Space Storage

Extra Space Storage

(6 reviews)

Let me say first, I am not a client of extra space storage I purchased a storage unit at auction…read morehere and that's where the trouble started First off I had no problem with the staff that I dealt with. They were only following orders and doing what corporate told them to do. In the invoice it stated $100 cleaning deposit (I had a crisp new $100 bill). No problem there. It also stated that they accepted cash. Every place accepts cash. And credit cards What they meant was they ONLY WANTED and would ONLY ACCEPT cash. Semantics I know, but accepting cash is a lot different from ONLY accepting cash. Had I known I would have brought cash! I had traveled 25 miles to get this thing started, and they tell me that can't have the unit until I get more cash!! I had to scramble around trying to find a ATM that was open as it was 4:50 and they closed at 5. This is where the young lady I was dealing with stepped in and offered to stay late till I got back. The staff did what was the right thing to do. She also loaned me a lock for overnight as I did forget mine I give the staff 5 stars and corporate 1 star. They kinda sucked at communicating and unreasonable policies.

I am a customer at Extra Space Storage No. 3143, located at 5575 Davis Blvd. in NRH, and I…read moreabsolutely love storing here. Cheryl is the manager and she is awesome! She is very knowledgeable, helpful, friendly and professional. The facility is very clean and well run. I'll never store anywhere else! Marilyn Morgan

Arrow Self Storage - selfstorage - Updated May 2026

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