Highly recommend choosing Lone Star Moving for your next move. Every person I encountered was…read morefriendly and professional. The movers worked quickly and efficiently taking care not to damage my items. The price was reasonable and worth every penny.

I would absolutely not recommend this company. They are definitely not men of their words the…read moreemployees show up intoxicated when they break your items you have to fight with him for them to make it right. It is a very highly misogynistic manipulative unorganized company that has a great reputation in this town, but the reputation is way over inflated because the customer service that you receive and the reputation that they have most definitely do not match up. They are not a company of their word I regret ever using this company and I would never recommend them to anybody and if I could give them a half star I would they don't even deserve a one star.

I have used Angelo Apartment Movers/Lone Star Moving the past two times I moved my daughter and…read morethey were good and pretty reasonable. The guys worked fast and got it all done. I was happy so I thought I would call them again because my daughter is moving yet again. So I called and I spoke to Nick. I explained that I just needed her stuff moved into a storage place and he then said that they actually can move her stuff into a crate sort of thing and store it for us until she is ready to move again and then just bring the crate over. I have actually never heard of this so I agreed to let him go to her place and see what all needed to be stored and go from there. He told me that it would take 3 hours to move her little one bedroom apartment into a crate and it would cost me $400 plus anywhere from $80-100 per month to stor it. WTH! When they moved her previously, it took them 1 hours to load up her stuff...drive over to her new apartment...and unload everything. I paid $145.00. This was about a year ago. NOW its going to take 3 hours? What the hell kind of since does that make. I also requested a quote to just move her stuff to a storage facility (not theirs) and then the he told me it would be $500. I said "Excuse me, I am just a little in shock her because I have used you all two times before to move her and I think I paid around $150." He then told me that they charge by the hour and it was going to take 3-4 hours to move her items. All she literally has is: a queen size bed, dresser, desk, entertainment center, dining room table and 4 chairs, and a washer and dry. How does that take 3-4 hours to move it? So I told Nick that maybe I was wrong and had used someone different before and that I didn't think that $400-500 to move an apartment is in my budget and he hung up on me! Rude. So then I look at my receipt previously and it the total was $145.00 and it took them an hour. Nick is the owner of the company so there is no one else to talk to but this is just extreme. We are a small town and you have been here for a long time. You should not be trying to rip off the people of this small town Nick. The reason I gave 2 stars instead of 1 is because the employees did a good job.

Love Angelo Apartment Movers!!! They always do a great job & employees are so nice and helpfulread more

Jonas was very responsive, honest and even arrived early and stayed late. Really appreciate your…read moreprofessionalism and hard work. Thanks for making this experience easy!

I own a moving company in the Seattle area. I reached out on a moving labor Facebook page for help…read moreoffloading in Stephenville Texas for a move that I was doing. These guys responded to the post almost immediately. I decided to schedule with them. They communicated clearly and frequently, always quick to respond to messages. They drove over 2.5 hours to my location to help with the offload. Jonas and Jake worked hard and were professional. My customer was happy and so was I. If I'm ever in West Texas again I will be looking these guys up. I would definitely recommend.

This company's owner is not very professional. The owner cursed at me because I didn't think a…read moremesquite tree had scratched his truck. He then left when I explained to him which direction the piano had to be moved. (The piano is in the front of the house and can't be moved out the back door of the house due to a 90 degree turn in the rear hall.) After the truck started to drive away I picked up my phone and he actually stopped the truck , got out of the vehicle and walked up to me! He confronted me about who I was calling. He said, "Are you trying to call my boss, I AM the boss!" or something close that... Im not sure why he was so aggressive and confrontational but he seems unstable and definitely has anger management issues... obviously if I could give a zero rating I would...

I recently requested assistance with a local move from this company. My items were moved by Mondo…read moreand two additional crew members. The movers were fast, efficient, and professional. It was a pleasure working with them. They even agreed to stop by the leasing office and move the 25 boxes I had mailed from Alaska to San Angelo and bring them to my apartment. I paid for the transaction via credit card after the move was completed. The movers moved everything 1.5 hour earlier than anticipated. I was however, a little annoyed with the owner, the person who works in the office when I told her what I wanted moved and how many hours I was willing to pay for the move. She seemed to think I would need more hours to pay for the move. For me, it was not debatable and in fact, Mondo and his crew finished as quickly as possible.

Ted is unprofessional and tells their employees they are lying when they have to take off…read moreimmediately for business matters that can not be rescheduled. Questioning his employees on their lives when the pay rate is below regular moving jobs in the area. He completely acted unprofessional by throwing a check onto the table instead of handing it over. Do not use this mans services or get employed by him.

Only moved 1 street over, very prompt, hard-working and friendly! Will definitely use them again!read more

If I could give more stars I would!!! My plans to move from Abilene to Temple changed at the last…read moreminute. I needed to find someone for the same day. Jacob came through!! Worked with me on my budget, and handled everything with care. Punctual, polite, and efficient. Can't say enough good things about them!!! I highly recommend using them! Thanks again guys!! What a relief!

He damaged our Grand Piano by scraping it against the pavement, then he blamed us for not having…read morethe right blankets even though it was scraped against the road, sat 25th. We messaged him, called him, then he blocked all of our numbers, Made only excuses said he would send us a contact saying that he would pay to have it fixed, then 5 days later hasn't sent anything then said he isn't going to sign anything because he doesn't know if the damage was done before the move then told us that it was a side gig even though we called during business hours and he came during business hours, and he told us that he brought "Random people from Home Depot that needed work" he never notified that this wasn't his business, nor that he wasn't bringing professional help. We are suing for damages. He would not give Insurance, an email, and blocked the numbers. He told us that he didn't sign a contract even though we have Verbal and text messages which is a contract. I highly doubt he has insurance because he refused to hand it over but we will find that out in court. We had more blankets and were extremely thick that they didn't use. This is our dog going up the same ramp he blamed. If you want any video, phone audio, text message screen shots contact me and I will send them over. Facebook: Isaac Hoyle

I thought they were the best in town, but not even close. The guys were really friendly, but that…read moredoesn't make up for the shotty service. They are supposed to be professionals. When we got to Denver at least 90% of my stuff was damaged. What's worse I paid $460 for the service. The owner was non-apologetic and is only refunding half of what I paid. As a young married couple the cost was very high, but we paid it because we thought they were the best. I am so upset that my stuff is ruined and the owner doesn't care. Not really much else to say.

At one time Angelo Apartment Movers were a very good moving company. Unfortunately, that is no…read morelonger true. My suggestions if you mistakingly select them for your move is to: 1. Stay right there with the movers for the entire time. I didn't do this and lost a full 1.5 hours. Returned and found the person in charge wandering around looking at the clouds. 2. Request information about prior time-management issues regarding employees who will be in charge of your move. I didn't do this and again lost 1.5 hours. 3. Be ready to swear a lot. 4. Be prepared to have a plan in mind especially if moving things into storage. I was shocked to see that the movers had put very heavy boxes on top of light-weight boxes containing fragile items. Again, be ready to swear (cuss). 5. Be prepared to find all sorts of damage when unpacking. You'll probably swear about this too, perhaps even drink. 6. Be prepared to spend at least $300 more than anticipated. Just over budget an excessive amount, so you won't flip completely out as I did. 7. Don't think that just because you received great service from them once before that it will happen that way again. 8. Be sure that you go directly to their office to file any complaint, take photos and keep a full record. 9. OR... Simply select a different moving company for you moving needs!

Joe Jr. and Andrew were very helpful and reasonably priced. I would recommend…read more I was able to schedule last minute when I saw the weather was good. Thank you Joe.

Would give it zero stars if I could…read more.. Absolutely would not recommend Joe's Movers after this experience. If not for the experience itself but the lack of transparency, respect and urgency towards their customers. I booked Joe's Movers through Facebook Messenger on July 5, at 1438. I explained to whomever runs the page that I needed Movers for about 2 hours in order to load a 22ft. Penske truck on base at Dyess Air Force Base. My husband just had a hernia repair and is on a lifting restriction and was unable to help. I wanted to book these Movers so my dad who traveled 23 hours didn't have to break his back moving boxes after he traveled so hard to help us move. He successfully booked us for 2 hours on July 24th at 9 am. He assured me on many occasions that his people have been on base before without a problem and that they would be willing to meet me at the Dyess VCC for a visitors pass. With that being said, for those who don't know military families are OFTEN on tight moving schedules and plan their moves wildly in advance to accommodate a certain number of travel days. The first red flag should have been zero confirmation the night before. I reached back out to said Facebook page and asked for confirmation morning of that we still had Movers. I received a call from who I assume to be Joe stating that he found out a few days prior that he had a gentleman lose his id and could no longer get on base. He also mentioned he had a few people quit and he himself was out of town. He only had one mover for us and was having issues finding anymore. He understood my frustration and even though it was crappy we were willing to work with it in exchange for a drop in price. I was told that the one guy would come and meet at the VCC like planned. I waited at the VCC with no responses to multiple texts, fb messages and a call. Joe called back and let me know that even though he was already late our mover was picking up a uhaul for the next move, dollys, and a company vehicle. I explained to Joe I was very frustrated about the fact we booked them at 9 am and it was close to 10:00 I explained that we were on a tight schedule as cleaners were to be coming at 12. Joe showed zero sympathy, urgency or understanding in the matter and shoved it off as being one of those days. I understand that matra but try being the military couple far from home, on a moving schedule, standing in front of a 22 ft truck you have tp fill yourself as your movers backed out. Joe's movers never called, he never showed up and Joe left my text messages on read knowing exactly I'm sure the limbo situation they left us in. Do not expect reliability or communication from this company. Deeply disappointed in the whole experience and not even as much of an explanation from the company.

This will probably be my last San Angelo review. My boyfriend and I just moved to Colorado Springs…read moreand split our household good shipments up. His was packed by Ray's, while mine was packed several weeks later by United Van Lines out of Abilene. And wow, did that make a difference. Upon receiving his part of the household goods shipment, nothing of the furniture was wrapped. There is extensive damage to a wine cabinet, they somehow scraped the white paint off of my dining room table and chairs, destroyed a desk, and managed to lose all the hardware from my west elm daybed. The unpackers said it looked like they just hired some day laborers to pack everything. Things that weren't related were just thrown in boxes together. Extremely unprofessional not to wrap the furniture though. Now my boyfriend has to go through the DoD to try to process a claim, which can take months. Don't use this company.

The crew seemed nice, the were fast and asked questions. My husband and I thought they were cool…read moreand made sure we got them donuts and stuff to drink. When we got to our destination we were really disappointed with how things were packed. My kids Legos were in little plastic containers that could have been easily placed in a small box, were dumped out ( plastic boxes found in another box unrelated) with our toilet brushes and cleaners mixed in with them. We had wardrobe boxes stuffed to the brim with misc items and then items that we had hanging (like my husbands service uniform) shoved and crumpled in a tiny box. So much stuff was broke, furniture was scratched and damaged. We were really nice to them and it almost felt like they went out of their way to pack our stuff like crap.

Had a bad experience with AAA today. The truck pulling the 5th wheel full of mom's furniture blew…read moresoot into the 5th wheel and ruined 3 mattresses and two box springs. Ugh. Replacement cost was far more than what he offered. Lots of boxes and appliances also covered in soot. His bottom line was the almighty dollar and said it was a business decision. I say it was a bad one.

The movers came to move 3 large safes from a Uhaul into the house. They arrived with a small dolly…read moreand could not move them. They damaged the safe while trying to use the small dolly. Then they called the owner to bring a safe dolly, told us we would be on the clock while they waited for him to arrive. While they waited they moved one medium size box into the house with a dolly and chipped our wood floors. When the owner arrived he told us we lied about the weight of the safes(we guessed based on similar safes online that they weighed about 500lbs. We did provide the dimensions to him on the phone). When we informed him of the damage his crew had already done to our safe and the wood floors in the house he got very defensive and said he didn't want to move the safes because we lied to him. (He offered to put white out in the areas that were damaged. There is a chunk of wood missing, white out will not help). The crew was very aggressive when removing their pads from the door jams and we were continually called liars. I would never recommend these movers for any job, they couldn't even move a 50lbs box without doing hundreds of dollars worth of damage.